User's Guide

Contents v
Upgrading Your System
General Information........................................................................................................... 4-2
Static Precautions...............................................................................................................4-2
Preparing Your System for Upgrade.................................................................................. 4-3
Equipment Log................................................................................................................... 4-3
Front Bezel......................................................................................................................... 4-4
Removing the Front Bezel ............................................................................................ 4-4
Replacing the Front Bezel............................................................................................. 4-5
Top Cover........................................................................................................................... 4-6
Removing the Top Cover.............................................................................................. 4-6
Replacing the Top Cover .............................................................................................. 4-7
Modifying the System Board ............................................................................................. 4-8
Replacing the Real-time Clock Battery.........................................................................4-8
Removing and Installing a Pentium III Processor....................................................... 4-10
DIMMs........................................................................................................................4-19
Option Boards .................................................................................................................. 4-22
Recommended PCI Option Board Locations.............................................................. 4-22
Installing a PCI Option Board..................................................................................... 4-23
Removing a PCI Option Board................................................................................... 4-27
Hard Disk Drives.............................................................................................................. 4-28
SCSI ID Assignment................................................................................................... 4-28
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay................................... 4-29
Installing or Swapping a Hard Disk Drive.................................................................. 4-30
Power Supply ...................................................................................................................4-32
Installing the Optional Power Supply......................................................................... 4-32
Replacing a Power Supply..........................................................................................4-33
Removable Media Devices............................................................................................... 4-34
Removing the CD-ROM/Diskette Drives from the System........................................ 4-35
Problem Solving
Problem Solving................................................................................................................. 5-2
Static Precautions...............................................................................................................5-2
Troubleshooting Checklists................................................................................................ 5-3
Initial System Startup.................................................................................................... 5-3
Running New Application Software.............................................................................5-4
After System Has Been Running Correctly ..................................................................5-5
Diagnostic Testing..............................................................................................................5-6
Error Checking..............................................................................................................5-6
Troubleshooting Guide ................................................................................................. 5-6
Preparing the System for Diagnostic Testing........................................................5-6
Monitoring POST..................................................................................................5-7
Verifying Proper Operation of Key System Indicators......................................... 5-8
Confirming Loading of the Operating System...................................................... 5-8
Specific Problems and Corrective Actions......................................................................... 5-9
Power LED Does Not Light.......................................................................................... 5-9
Incorrect or No Beep Code .........................................................................................5-10
No Characters Appear on Screen................................................................................ 5-10
Characters are Distorted or Incorrect.......................................................................... 5-11
System Cooling Fans Do Not Rotate.......................................................................... 5-11
Diskette Drive Activity LED Does Not Light.............................................................5-11
CD-ROM Drive Activity Light Does Not Light......................................................... 5-11