() User's Guide EXPRESS5800/120Lf ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
NEC
EXPRESS5800/120Lf () User's Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. The NEC Computers Inc.
Contents Using This Guide Text Conventions .................................................................................................................. x Related Documents .............................................................................................................. xi Safety Notices ..................................................................................................................... xii Safety Notices for Users Outside of the U.S.A. and Canada .........................
2 Setting Up the System Overview ............................................................................................................................2-2 Selecting a Site ...................................................................................................................2-2 Unpacking the System ........................................................................................................2-3 Rack-Mount Subsystem Assembly.........................................................
Removable Drive Selections ............................................................................... 3-18 Exit Menu.................................................................................................................... 3-18 SCSISelect Utility ............................................................................................................ 3-19 Running the SCSISelect Utility ..................................................................................
5 Problem Solving Problem Solving .................................................................................................................5-2 Static Precautions ...............................................................................................................5-2 Troubleshooting Checklists ................................................................................................5-3 Initial System Startup .............................................................................
Contents vii
viii Contents
Using This Guide The EXPRESS5800/120Lf User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: ! Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. ! Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server. ! System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Safety Notices ! ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. ! Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. ! Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.
1 System Overview ! Overview ! System Chassis ! Power Supply ! Peripheral Bays ! SAF-TE Logic ! System Board Features ! Disk Array ! System Functions ! System Security ! Reconfiguration
Overview This server is a modular, multiprocessing server based on the Intel Pentium® III microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
Your server may include a non-redundant non-hot-swap power supply or redundant hotswap power supply module containing up to two power supply units (see Figure 1-3). Your server may also include a non-hot-swap SCSI hard disk drive cage or hot-swap SCSI hard disk drive cage (see Figure 1-4). The non-hot-swap SCSI hard disk drive cage supports five 1-inch SCSI hard disk drives. The hot-swap SCSI hard disk drive cage holds up to five 1.
A A B B A B System chassis (front view) Non-Hot-Swap Hard Disk Drive Cage A B Non-Hot-Swap Hard Disk Drive Bays System chassis (front view) Hot-Swap Hard Disk Drive Cage Hot-Swap Hard Disk Drive Bays Figure 1-4. SCSI Hard Disk Drive Bays As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, and hard disk drives.
! Integrated onboard Network Interface Controller (NIC), a dual Intel 82550 PCI LAN controller for 10 or 100 Mbps Fast Ethernet networks with two RJ-45 Ethernet connectors. ! Dual channel enhanced IDE controller (secondary channel supported only). ! Two 5 ¼-inch removable media expansion bays. ! IDE 24X CD-ROM drive and 3 ½-inch diskette drive. ! Four integrated universal serial bus (USB) ports. ! Hardware monitors (temperature, fans, and voltage) and software monitors to indicate failures.
! Integrated onboard Network Interface Controller (NIC), a dual Intel 82550 PCI LAN controller for 10 or 100 Mbps Fast Ethernet networks with two RJ-45 Ethernet connectors. ! Dual channel enhanced IDE controller (secondary channel supported only). ! Two 5 ¼-inch removable media expansion bays. ! IDE 24X CD-ROM drive and 3 ½-inch diskette drive. ! Four integrated Universal Serial Bus (USB) ports. ! Hardware monitors (temperature, fans, and voltage) and software monitors to indicate failures.
System Chassis The system chassis (Figure 1-5) is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations.
Power Supply Your server may be configured with one power factor correction (PFC) 300-Watt power supply for non-redundant non-hot-swap systems or two 350-Watt thin power supply units for redundant hot-swap systems. Each power supply unit has auto-ranging inputs that select 100 – 120 Vac or 200 – 240 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration.
System Board Features The system board (Figure 1-6) offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components.
Pentium III Processor Depending on system configuration, each system includes one or two Pentium III processors. Each Pentium III processor plugs into a standard PGA370 connector. The processor comes with either 256K or 512K cache. When two processors are installed, both processors must be of identical bus and core speed. When only one processor is installed, the other processor socket must have a terminator card installed. The processor external interface operates at a maximum of 133 MHz.
Slot 1 A Slot 2 Slot 3 B Slot 4 Slot 5 C Slot 6 Figure 1-7. PCI Connector Slots Real-Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock lithium battery provides power backup for the real-time clock. BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and legacy device configuration.
IDE Controller The system includes a dual channel enhanced IDE 32 bit interface controller for compatible IDE devices. The controller has a connector located on the system board that supports a master and a slave device. The IDE controller provides support for the internally mounted CD-ROM and supports ATA-66 synchronous DMA mode transfers.
SCSI Controller The system board includes an embedded Adaptec AIC7899W dual function SCSI controller. The AIC7899W provides Ultra-160 SCSI interfaces as two independent PCI functions. As implemented on the system board, interface A attaches to an Ultra-160 SCSI backplane that supports up to ten Ultra-160 SCA drives in redundant configuration. Controller B may be used to support SCSI devices in the removable media bays or external to the cabinet.
System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The BMC supports the Management Workstation Application (MWA), which allows remote server management via a modem or direct connection to a manager system.
Disk Array The optional disk array controller board is a PCI board that improves data reliability. The disk array controller board allows the hard disk drives in the SCSI hard disk drive bays to support disk array configuration RAID levels 0, 1, and 5. RAID is an acronym of “Redundant Arrays of Independent Disks”. It logically integrates several hard disks to appear to the system as only one disk drive.
Automatic Rebuilding Function The server supports the disk array automatic rebuilding function for data recovery if a hot spare is configured. Note: The automatic rebuilding function supports a disk array configuration of RAID levels, RAID1 or RAID5. Rebuilding is to regenerate all data from a failed disk to a replacement disk. A rebuild is necessary after a failed disk drive is replaced with a new one. In disk array configuration RAID levels, RAID1 or RAID5 the failed disk does not affect the operation.
System Functions The following subsections describe select system functions. Hot Swapping Hot swapping allows a device to be replaced, such as a hard disk drive while its power is on, as listed below. ! Disk array system: Any failed hard disk drive can be replaced while the system is running. ! Redundant power system: When two power supply units are installed on the redundant power system a failed power supply can be replaced by hot swapping.
The sleep states are defined as follows: ! s0: Normal running state. ! s1: Processor sleep state. No context will be lost in this state and the processor caches will maintain coherency. ! s4: Hibernate or Save to Disk. The memory and machine state are saved to disk. Pressing the power button or other wakeup event restores the system state from the disk and resumes normal operation. This assumes that no hardware changes have been made to the system while it was off. ! s5: Soft off.
System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches. Security with Mechanical Locks and Monitoring The front panel of the tower-based system contains a mechanical lock and an intrusion switch to prevent access to the front of the computer chassis. The computer chassis includes an intrusion switch on the side cover.
1-20 System Overview
2 Setting Up the System ! Overview ! Selecting a Site ! Unpacking the System ! Rack-Mount Subsystem Assembly ! Getting Familiar with the System ! Making Connections ! Connecting the Power Cord ! Using the System
Overview This chapter describes how to select a site, unpack the system, assemble the rack-mount system unit into a cabinet, make cable connections, and power on the tower-based or rack-mount system units. Information on front and rear panel features, switches and LEDs are also included in this chapter. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ! Near grounded, three-pronged power outlets.
Unpacking the System ! WARNING The non-hot-swap system can weigh up to 40 pounds (18 kg) and the hot-swap system can weigh up to 77 pounds (35 kg). If the system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server unit into a standard EIA 19-inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. ! WARNING Be sure that power to the system is turned off and unplugged. All voltage is removed only when the power cords are unplugged. ! Avoid excessive vibration and shock. Dropping an electronic component can cause serious damage.
Preparation ! CAUTION Ensure that the location of the rack-mount server does not create an unstable condition when installed in the rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server. To improve rack stability, mount heavier items towards the bottom of the rack cabinet. If the rack is a stand-alone unit and the rack is more than 75% filled with components, consider installing an optional stabilizer kit.
B A A Center Slide Rail B Safety Latch Figure 2-1. Center Slide Rail 2. Align the mounting holes in each center slide rail to the threaded holes on the side of the server (see Figure 2-2). Note: The holes in the center slide rails line up to the server chassis only when the safety latch (C) is pointed towards the front of the server. 3. Secure each center slide rail to the server with four screws, as shown in Figure 2-2. Ensure the safety latch (C) is pointed towards the front of the server.
4. With each slide rail assembly on a flat surface loosen the screws that attach their outer and inner brackets together. Set the slide rail assemblies aside for installation into the rack cabinet. 5. Each slide rail assembly can be separated and adjusted. The distance between its front rack mounting bracket and its rear rack mounting bracket is adjustable to fit between the front and rear vertical rails of the system rack. 6. Select an appropriate location in the rack cabinet for the rack-mount server.
Installing the Server into the System Rack This section describes how to install your rack-mount server unit into a standard EIA 19-inch rack cabinet. ! WARNING The non-hot-swap system can weigh up to 40 pounds (18 kg) and the hot-swap system can weigh up to 77 pounds (35 kg). If the system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
A B A Extension rail assembly (2) B Safety latch (2) Figure 2-4.
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system except where noted.
Opening the Front Door Refer to the Figure 2-6 and open the front door of the cabinet as follows (towerbased system only). 1. If the front door is locked, unlock it. 2. Grasp the indentation located on the top left edge of the front door and pull the door towards you to open it. Figure 2-6.
Front View (Non-Hot-Swap SCSI Drive Bays) Figure 2-7 shows the location of the front controls, indicators, and I/O port on a system that includes the non-hot-swap SCSI disk drive bays. Note: For rack-mount systems an additional feature is provided on the front panel consisting of a blue ID LED and ID toggle switch to indicate which particular chassis among several in a rack configuration is being serviced. See Front View (Rack-Mount Systems Only) later in this chapter.
A Load/eject button, CD-ROM reader Press to load CD and eject CD. B Activity LED, CD-ROM reader When lit, CD-ROM reader is in use. C Eject button, 3 ½-inch diskette drive Press to eject diskette. D Activity LED, 3 ½-inch diskette drive When lit, diskette is in use. E USB port Front USB connector F Status LED When green, the system is ready. See Table 2-1 for a list and description of the system LEDs.
Front View (Hot-Swap SCSI Drive Bays) Figure 2-8 shows the location of the front system controls, indicators, and I/O port on a system that includes the hot-swap SCSI disk drive bays. Note: For rack-mount systems an additional feature is provided on the front panel consisting of a blue ID LED and ID toggle switch to indicate which particular chassis among several in a rack configuration is being serviced. See Front View (Rack-Mount Systems Only) later in this chapter.
A Load/eject button, CD-ROM reader Press to load CD and eject CD. B Activity LED, CD-ROM reader When lit, CD-ROM reader is in use. C Activity/Fault LED, SCSI HDD Carrier D Eject button, 3 ½-inch diskette drive When flashing green, there is hard drive activity. When amber, hard drive failure occurred. Press to eject diskette. E Activity LED, 3 ½-inch diskette drive When lit, diskette is in use. F USB port Front USB connector G Status LED When green, the system is ready.
Front View (Rack-Mount Systems Only) Figure 2-9 shows the additional features provided on the front panel of a rackmounted system that consist of a blue ID LED and ID toggle switch to indicate which particular chassis among several in a rack configuration is being serviced. A B A ID toggle switch B ID LED (blue) Figure 2-9.
Rear View Figure 2-10 shows the location of the system's rear connectors, I/O ports, and indicator. Note: For hot-swap systems in place of the single 300-Watt power supply a power supply module is provided containing up to two 350-Watt power supply units. Each power supply unit contains a power supply status LED indicator. See Table 2-2 for a list and description of the 350-Watt Power Supply Status LED Panel indicator later in this chapter.
Status LED Indicator Descriptions Table 2-1 lists the system status LED indicators along with a description of each LED indicator. Table 2-2 lists and describes the 350-Watt power supply status LED panel indicator. Table 2-3 lists system status abnormal conditions. Refer to Figure 2-7, Figure 2-8, and Figure 2-9 for the location of the LED indicators listed in Table 2-1. The activity LED indicators for the CD-ROM drive and the diskette drive light when access is being made to the media in the drive.
Table 2-2. 350-Watt Power Supply Status LED Panel Indicator LED Status Description Response STATUS Off AC power off to either of the installed power supply units. Check condition Amber AC power off to this power supply unit only. Check condition Power supply failure (over voltage, over temperature, etc.) Check condition Current limit. Check condition Flashing Green AC power is present with only standby outputs on. None required (normal) Green Power supply DC outputs are on and ok.
Table 2-3. System Status Abnormal Conditions Status LED Description Response Off POST is in progress. Wait for a while. It lights in green a few seconds after completion of POST. CPU error is detected. Turn the server off and then back on. If an error message appears during POST, take note of the error message and contact your technical support representative. CPU temperature error is detected. (Thermal-Trip) Same Watchdog timer has timed out. Same Uncorrectable error is detected in the memory.
Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the BIOS Setup Utility. For information on running the BIOS Setup Utility, refer to Chapter 3 "Configuring Your System" of this User’s Guide. Refer to the previous figure (Rear Features and Controls) and connect your keyboard, monitor, and mouse.
Using the System The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, and how to perform a forced power shutdown. When using the server system the following precautions should be observed. ! Do not delete the hard disk partition exclusively provided for maintenance of the server although it may appear on the operating system (OS).
Opening the Front Door of the Tower Cabinet You must open the front door of the tower cabinet to turn the server power on or off, place the server in sleep mode, mount or dismount a floppy disk, mount or dismount a hard disk drive, or mount or dismount 5 1/4-inch removable media devices. See Opening the Front Door earlier in this chapter. Note: The standard CD-ROM drive and some options for the 5 1/4-inch devices such as a CD-ROM drive have a function to eject a tray or media using a software command.
! CAUTION Always allow POST to complete before powering down your system. If you have problems powering on your system, refer to Problem Solving in Chapter 5 of this User’s Guide. After you have successfully powered on your system, insert the EXPRESSBUILDER CD-ROM into the CD-ROM device, reboot the system and follow the screen prompts to run EXPRESSBUILDER. Powering Off the Server System When server system power is on, pressing the power on/off switch on the front panel of the server turns the power off.
3 Configuring Your System ! Configuring Your System ! BIOS Setup Utility ! SCSISelect Utility ! Configuring the RAID Controller ! Configuring System Board Jumpers
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory. The SCSISelect Utility detects the SCSI host adapters on the system board.
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” displays. 2. Press F2.
Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. HOME or END Move cursor to top or bottom of window. PAGE UP or PAGE DOWN Move cursor to next or previous page. F5 or - Select the previous value for the field. F6 or + or SPACE Select the next value for the field.
Main Menu Feature Choices or Display Only Description System Time HH:MM:SS Set the System Time. System Date MM/DD/YYYY Set the System Date. Legacy Floppy A Disabled 1.44/1.25 Mb 3½” 720Kb 3.5” 2.88MB 3.5” Hidden if not detected. Legacy Floppy B Disabled 1.44 / 1.25 Mb 3½” 720Kb 3.5” 2.88MB 3.5” Hidden if not detected. Hard Disk Pre-delay Disabled Allows slower spin-up drives to come ready.
Primary and Secondary Master and Slave IDE Submenus Feature Choices or Display Only Description Type Auto None CDROM User ATAPI Removable IDE Removable Other ATAPI Selects the type of device attached to the IDE channel. If User is selected, the user will need to enter the parameters of the IDE device (cylinders, head and sectors). Cylinders 1 to 2048 Number of cylinders on the drive. This field is only changeable for Type User. This field is informational only, for Type Auto.
Primary and Secondary Master and Slave IDE Submenus (continued) Choices or Display Only Description 32 Bit I/O Disabled Enabled Enabling allows 32 bit IDE data transfers. Transfer Mode Standard FPIO 1 FPIO 2 FPIO 3 FPIO 4 FPIO 3 / DMA 1 FPIO 4 / DMA 2 Select the method for moving data to/from the drive. This field is informational only, for Type Auto. This field is updated to display only the modes supported by the attached device.
Advanced Menu Feature Description Your Setting Memory Configuration Select sub-menu. PCI Configuration Select sub-menu. I/O Device/peripheral Configuration Select sub-menu. Advanced Chipset Control Select sub-menu. Boot-time Diagnostic Screen Disabled Enabled If enabled, the BIOS will display the OEM logo during POST. This option is hidden if the BIOS does not detect a valid logo in the flash area reserved for this purpose.
PCI Configuration Menu Feature Choices or Display Only Embedded SCSI Select sub-menu. Embedded NIC 1 Select sub-menu. Embedded NIC 2 Select sub-menu. Embedded Video Controller Select sub-menu. PCI Slot 1 Select sub-menu. PCI Slot 2 Select sub-menu. PCI Slot 3 Select sub-menu. PCI Slot 4 Select sub-menu. PCI Slot 5 Select sub-menu. PCI Slot 6 Select sub-menu.
I/O Device/Peripheral Configuration Submenu Feature Serial Port 1 Choices or Display Only Description Disabled Enabled Auto If set to “Auto,” BIOS configures the port. Base I/O Address 3F8h 2F8h 3E8h 2E8h Selects the base I/O address for serial port 1. Interrupt 4 3 Selects the IRQ for serial port 1. Disabled Enabled Auto If set to “Auto”, BIOS configures the port. Base I/O Address 3F8h 2F8h 3E8h 2E8h Selects the base I/O address for serial port 2.
Advanced Chipset Control Submenu Feature Choices or Display Only Description Your Setting PCI Device Selects submenu Wake On LAN Enabled Disabled Only controls legacy wake up. May not be present if not supported. Wake On Ring Enabled Disabled Only controls legacy wake up. May not be present if not supported. Sleep Button Present Absent Present if server supports a separate Sleep button and Power button.
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Feature Choices or Display Only Description User Password is Clear Set Status only, user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board Jumpers in this Chapter). Administrator Password is Clear Set Status only, user cannot modify.
Security Menu (continued) Feature Choices or Display Only Description Your Setting Secure Mode Boot Disabled Enabled System boots in Secure Mode. The user must enter a password to unlock the system. Cannot be enabled unless at least one password is enabled. Video Blanking Disabled Enabled Blank video when Secure mode is activated. A password is required to unlock the system. This cannot be enabled unless at least one password is enabled.
Server Menu Feature Choices or Display Only Description System Management Selects sub-menu. Console Redirection Selects sub-menu. Service Partition Type 1 to 255 Displays the partition type of the Service Partition; the default is 12h. Clear Event Log Enter If selected, the System Event log will be cleared immediately. Assert NMI on PERR Disabled Enabled If enabled, PCI bus parity error (PERR) is enabled and is routed to NMI.
System Management Submenu Feature Choices or Display Only Description Your Setting BIOS Version Information field only Board Part Number Information field only Board Serial Number Information field only System Part Number Information field only System Serial Number Information field only Chassis Part Number Information field only Chassis Serial Number Information field only BMC Device ID Information field only BMC Device Revision Information field only.
Console Redirection Submenu Feature Choices or Display Only Description Serial Port Address Disabled On-board COM A On-board COM B When enabled, Console Redirection uses the I/O port specified. Choosing Disabled completely disables Console Redirection. Interrupt 3 4 When Console Redirection is enabled, this shows the IRQ assigned per the COM Port Address chosen above.
Boot Menu Devices Removable Devices Legacy Floppy Drives Hard Drives Bootable Add-in Cards AIC-7899, A:00 INTEL Boot Agent Version X.X.XX INTEL Boot Agent Version X.X.XX Boot Device Priority Menu Boot Priority Device Description 1. Diskette Drive Attempts to boot from a diskette drive. 2. ATAPI CD-ROM Drive Attempts to boot from an ATAPI CD-ROM drive. 3. Hard Drive Attempts to boot from a hard drive device. 4.
Removable Drive Selections Boot Priority Device Description Lists Bootable Removable Devices in the System + Use +/– keys to place the removable devices in the boot order you want. Includes Legacy 1.44 MB floppy, 2.88 MB floppy etc. – Your Setting Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press to execute the option. Pressing does not exit this menu.
SCSISelect Utility The SCSISelect Utility detects and configures the SCSI controller located on the system board or an optional SCSI controller board installed in your system. This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk. The SCSISelect Utility is used mainly to set the transfer rate of connected SCSI device.
Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Key Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. ESC Moves back to previous screen or parameter or EXIT if at the Main menu. F5 Switches between color and monochrome. F6 Resets to host adapter defaults.
Table 3-1.
Configuring the RAID Controller The RAID (Redundant Array of Independent Devices) options available for your system are the SecuRAID 112 (Mylex AcceleRAID 160) and the SecuRAID 320 (Mylex AcceleRAID 352) each of which gives your system the added security of high availability, provided an appropriate RAID level is chosen. If you order a system with a RAID controller, the system is pre-configured at the factory according to Table 3-2 below. Table 3-2.
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins.
Table 3-3. Password/CMOS System Board Jumper Summary Jumper On/Off (default in bold) What it does at system reset. CMOS clear Off, Protect On, Erase Preserves the contents of CMOS. Clears CMOS. 3-4 Password disable Off, Enable On, Disable Enables password protection. Disables the password. 5-6 Reserved Off, Not Used Do Not Change. 7–8 Reserved Off, Not Used Do Not Change. 9 – 10 Reserved Off, Not Used Do Not Change. 11 - 12 Spare Off, Not Used On, Spare Provides a spare jumper.
Moving System Board Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage. Observe static precautions. Use an antistatic wrist strap. To configure the system board options: 1. Power off the system and remove the left panel as described in Chapter 4 of this guide. 2.
Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the left side panel as described in Chapter 4 of this guide. 2. Check to ensure the system power cord is removed from the back of the system. 3. Remove the spare jumper from position 11 - 12 on jumper block. 4. Install the spare jumper on position 3 - 4 (Password Disable) of the jumper block. Refer to Figure 3-1 and Table 3-3 to find the location of this jumper. 5.
4 Upgrading Your System ! General Information ! Static Precautions ! Equipment Log ! Tools Recommended for Upgrading Your System ! Preparing Your System for Upgrade ! Removing the Side Access Panel ! Installing the Side Access Panel ! Cooling Fan Unit ! Modifying the System Board ! Option Boards ! Installing a RAID Controller Board ! Removable 5.
General Information ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
Tools Recommended for Upgrading Your System Depending on the upgrade, you will need one or more of the following tools: ! Phillips screwdriver (#1 bit and #2 bit) ! Flat-head screwdriver ! Small needle nose pliers ! Pen or pencil ! ESD workstation or antistatic wrist strap (recommended) Preparing Your System for Upgrade To prepare your system for installation or removal of system components perform the following procedure: 1.
Removing the Side Access Panel To install options in your system, you must remove the access panel on the lefthand side of the system (as viewed from the front). The side access panel on the right-hand side of the system (as viewed from the front) does not have to be removed. ! CAUTION For proper cooling and airflow, do not operate the system with the side access panel removed. Always replace the panel before powering on the system.
Installing the Side Access Panel To install the left-hand side access panel (see Figure 4-2): 1. Check to make sure that no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3. Insert the locking fingers on the top and bottom of the side access panel into their slots on the chassis. Then slide the side access panel forward as far as it will go.
Cooling Fan Unit The cooling fan unit houses two fans for cooling the boards and devices inside your server. The cooling fan unit is composed of a fan module (A) and a fan cover (B). See Figure 4-3. The cooling fan unit must be removed when plugging or unplugging power or signal cable connectors at the rear of the hard disk drive bays. The cooling fan cover must be removed for the installation or removal of long PCI boards. A B A – Fan module B – Fan cover Figure 4-3.
Figure 4-4. Removing the Fan Cover Installing the Fan Cover To install the fan cover, perform the following procedures: 1. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 2. Insert the fan cover on top of the fan module and push it in until it is fully seated. Make sure the fan cover is oriented for the direction of air flow and that the fan cable coming from the fan module is not restricted in any way.
3. Check and make sure that the I2C cable is routed through on the inner side of the fan cover. If the cable is not routed properly the side cover will not install correctly. See Figure 4-6. A B Incorrect Correct A – Fan cover B – Diskette cable Figure 4-6. Diskette Cable Routing 4. Reinstall the left-hand side access panel on the system chassis. See Installing the Side Access Panel earlier in this chapter. 5. Plug in the system power cord(s) and power up the system.
4. Remove the five screws securing the hard disk drive cage(s) to the front of the chassis. Save the screws for reinstallation. 5. Pull the hard disk drive cage(s) out the front of the chassis approximately one inch (5 cm). 6. Remove the fan cover. See Removing the Fan Cover earlier in this chapter. 7. Tag and disconnect the two cooling fan cable connectors from their mating connectors on the system board. 8. Grasp and pull the fan module out the side of the chassis and remove it. See Figure 4-7.
3. Insert the fan module and push it in until its tabs are fully seated in their corresponding holes in the chassis (see Figure 4-8). Make sure the fan module is oriented for the direction of airflow and that the fan cables coming from the fan module are not restricted in any way. The fan cable must be routed through the slot in the fan module. 4. Reinstall the fan cover on the fan module. See Installing the Fan Cover earlier in this chapter. Note: Ensure that the cover is installed properly and securely.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: ! Replacing the real-time clock battery ! Removing and installing a processor ! Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface. Modify the system board only at an ESD workstation.
To replace the RTC battery, perform the following procedures: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Open the front door of your system's cabinet. For tower-based systems see Opening the Front Door of the Tower Cabinet in Chapter 2. For rack-mount systems you must remove the front panels of the system chassis. 3. Shutdown the operating system (OS). 4.
Figure 4-9.
Removing and Installing a Pentium III Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system. The system board has sockets for two processors. Each Pentium III processor plugs into a standard PGA370 connector. The processor comes with up to 512K cache. The primary processor connector is shown in the illustration below (see Figure 4-10, C). The secondary processor connector is shown in the illustration below (Figure 4-10, E).
Installing a Processor 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade. See Preparing Your System for Upgrade described earlier in this chapter. 3. Remove the left-hand side access panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. 4.
10. Position the processor over the processor socket so that its pins align with the socket holes. See Figure 4-12. Note: Both the processor and processor socket have different pin assignments at two of its four corners to prevent misinsertion. Check the orientation pin mark and pin assignment on the socket to mount the processor correctly. Orientation Mark Figure 4-12. Mounting the Processor Correctly 11. Gently apply pressure equally over the top surface of the processor until it seats in the socket.
12. Position the heat sink on the processor so that the L-channel groove on its bottom face fits the lever and plastic end of the socket. See Figure 4-14. A B C D A – L-Channel groove B –Processor C – Plastic D – Lever Figure 4-14. Installing the Processor Heat Sink 13. Tip the heat sink so that the hole on the clip away from the fan connector fits over the tab on the base of the socket (1).
14. Connect one end of the fan cable connector to the fan heat sink connector and the other end of the cable to its mating connector on the system board. See Figure 4-10. ! CAUTION Always make sure that you connect the fan heat sink cable connectors to their specific cable connectors on the system board. If the fan heat sink cable connectors are not connected to their specific cable connectors on the system board the fans will not operate.
8. Swing its processor socket lever up until it is in the unlocked position and carefully remove the processor. See Figure 4-17. Figure 4-17. Removing the Processor 9. If you are adding or replacing a processor, refer to Installing a Processor earlier in this chapter. 10. If you are not replacing a processor, then you must replace it with a terminator in the empty socket. See Installing a Processor earlier in this chapter. 11. Reinstall the left-hand side access panel on the system chassis.
DIMMs The system board contains six DIMM sockets (Figure 4-18). Each socket can hold a single 72-bit DIMM module with 128MB, 256MB, 512MB, or 1GB of memory. When all six sockets are populated, the system board supports a maximum of 6 GB of memory with 1GB DIMMs. Memory is partitioned as three banks of SDRAM that must be populated in pairs, each providing 72 bits of buffered two-way interleaved memory (64-bit main memory plus ECC). DIMMs will always be installed in sockets 1 and 2.
Installing DIMMs 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade. See Preparing Your System for Upgrade described earlier in this chapter. 3. Remove the left-hand side access panel as described earlier in this chapter. 4. Locate the appropriate DIMM sockets on the system board (see Figure 4-18). 5. Remove the DIMM connector cover from its socket (see Figure 4-19).
Figure 4-20. Inserting Memory DIMMs 10. Repeat the steps to install each additional DIMM. 11. Reinstall the left-hand side access panel on the system chassis. See Installing the Side Access Panel earlier in this chapter. 12. Plug in the system power cord(s) and power up the system.
Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade. See Preparing Your System for Upgrade described earlier in this chapter. 3. Remove the left-hand side access panel as described earlier in this chapter. 4.
Option Boards Your server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI expansion slots. This section describes how to install and remove the PCI option boards. The I/O expansion slots in your server are located on the system board. See Figure 4-22. The system board has four 66 MHz PCI connector slots that accommodate 64 bit PCI cards and two 33 MHz PCI connector slots that accommodate 32 bit PCI cards.
Installing an Option Board 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade. See Preparing Your System for Upgrade described earlier in this chapter. 3. Remove the left-hand side access panel as described earlier in this chapter. 4. If you are installing a full-length PCI board remove the fan cover. See Removing the Fan Cover earlier in this chapter. 5.
Figure 4-24. Removing the Expansion Slot Setscrew and Cover 10. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 11. Record the option board serial number in the equipment log. 12. Set any board jumpers or switches as described in the documentation that comes with the option board. 13.
14. Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 15. Reinstall the setscrew in the threaded hole. Be sure to push the bracket slot up against the setscrew before you tighten it. If this is not done, the bracket may interfere with an adjacent bracket. 16. Connect any external cables (if they are needed) to the installed option board. 17.
Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade. See Preparing Your System for Upgrade described earlier in this chapter. 3.
Installing a RAID Controller Board The functions of a disk array controller are described Table 4-1. Table 4-1. Functions of a Disk Array Controller Function Description Level Support RAID levels RAID0, RAID1, RAID5, and RAID0+1. Hot plug Allows a hard disk to be replaced while the system is running depending on RAID level and system configuration.
! Replacement of a disk array controller board Use the configuration utility to restore the disk array configuration information in the disk array controller boards. For details, refer to the online documentation on the NEC EXPRESSBUILDER CD-ROM that comes with your system or the vendor documentation that comes with the disk array controller. If a disk array controller is replaced, use the proper utility to create new configuration information.
Use this procedure to install a RAID controller board. 1. Install the RAID controller board into any PCI slot on the system board. See Installing an Option Board earlier in this chapter. 2. Cable the RAID controller board as described below: ! Remove the end of the SCSI interface cable (1) that is plugged into the Ultra 160 SCSI hard disk drive bay connector (SCSI A) on the system board. See Figure 4-27.
Removable 5.25-inch Media Devices A variety of SCSI 5.25-inch removable media devices (i.e., tape backup, etc.) can be installed in the two half-height media bays (Figure 4-29). The media devices should be installed in the first available media bay from the top (slot 1). Contact your sales representative or dealer for a list of approved devices. A B A B Slot 1 Slot 2 Figure 4-29.
Installing a 5.25-Inch Media Device To install a 5.25-inch media device, perform the following procedures: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade. See Preparing Your System for Upgrade described earlier in this chapter. 3. Remove the left-hand side access panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4.
! CAUTION When installing mounting rails on a removable device always use the screws that come with the device. Using longer screws or those of different diameter may cause damage to the device. Figure 4-31. Attaching the Device Mounting Rails 8. Install the media device into the bay as follows: ! Move any cables in the bay out of the way. ! Align the rails on the media device with the support guides in the bay. ! Slide the device into the bay until the slide rails are flush with the system. 9.
10. Connect the SCSI interface cable (see Figure 4-33) to the device. A B D C E A B C D E System board SCSI connector Not used 5.25-inch device bay SCSI connector for slot 1 5.25-inch device bay SCSI connector for slot 2 Terminator Figure 4-33. SCSI Interface Cable 11. Connect the power cable to the device. 12. Reinstall the left-hand side access panel on the system chassis. See Installing the Side Access Panel earlier in this chapter. 13. Plug in the system power cord(s), and turn on the system.
Hard Disk Drives Your system supports a variety of SCSI hard disk drives installed in the system’s hard disk drive bay. Contact your sales representative or dealer for a list of approved devices. The SCSI hard disk drive bay in your system is one of two types: a non-hot-swap hard disk drive bay or a hot-swap hard disk drive bay. Refer to Figure 1-4 in chapter 1 to identify the type of hard disk drive bay in your system. In each example the internal hard disk drives are located in the SCSI disk drive bays.
Installing or Swapping a Hard Disk Drive in a Non-Hot-Swap Disk Drive Bay This procedure describes installing a new hard disk drive or swapping out a disk drive in a SCSI disk drive bay. Disk drives must use the industry standard 68-pin Wide SCSI interface connector. Note: To order a hard disk drive, contact your sales representative or dealer. ! If installing new drives, follow an installation scheme starting with the top-most drive. Fill the bays top-to-bottom (1 through 5). See Figure 4-34.
! Always install a disk carrier tray in an empty disk drive bay to maintain proper cooling. Note: ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are installing SCSI hard drives. However, we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis groundany unpainted metal surfaceon your system when handling parts.
6. Slide the disk carrier tray out the front of the chassis. See Figure 4-36. Save the disk carrier tray and screws for reinstallation. Figure 4-36. Removing the Disk Carrier Tray 7. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 8. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information. 9.
10. While holding the drive in place turn the carrier upside down. 11. Line up the screw holes in the carrier with the screw holes in the drive. See Figure 4-38. 12. Using four screws of the appropriate size and length, secure the drive to the carrier. ! CAUTION When installing a disk drive in a carrier tray always use the screws that come with the device. Using longer screws or those of different diameter may cause damage to the device. Figure 4-38. Securing the Hard Drive to a Disk Carrier Tray 13.
14. Connect the SCSI interface and power cables to the drive. 15. Reinstall the fan cover. See Installing the Fan Cover described earlier in this chapter. 16. Reinstall the left-hand side access panel on the system chassis. See Installing the Side Access Panel earlier in this chapter. 17. Plug in the system power cord(s), and turn on the system. Swapping a Hard Disk Drive 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2.
8. Turn the disk carrier tray upside down. 9. While holding the disk drive in place remove the four screws securing the drive to the carrier and remove the drive. See Figure 4-38. Save the disk carrier tray and screws for reinstallation. 10. If you are installing a new or replacement hard disk drive, perform steps 7 through 17 of Installing a Hard Disk Drive described earlier in this chapter. Otherwise, continue with the next step. 11.
Installing or Swapping a Hard Disk Drive in a Hot-Swap Disk Drive Bay This procedure describes installing a new hard disk drive or swapping out a faulty drive from one of the five hot-swap SCSI disk drive bays. The 3.5-inch SCSI disk drives must use the industry standard 80-pin single connector attachment (SCA) connector. Each drive must be installed in a carrier. Note: To order a hard disk drive, contact your sales representative or dealer.
! Always install a disk carrier tray in an empty disk drive bay to maintain proper cooling. ! If an individual SCSI drive activity/fault LED (amber light) is on steadily, this indicates that the drive has been flagged as faulty by the RAID host controller. Follow the procedure described in this section to remove the faulty drive and swap in a good one. Note: ESD can damage disk drives, boards, and other parts.
Installing a Hard Disk Drive 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade. See Preparing Your System for Upgrade described earlier in this chapter. 3. Remove the disk carrier from the bay where you are installing the hard disk drive.
A B C A B C Air baffle Screws (4) Drive carrier Figure 4-44. Removing the Air Baffle 5. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 6. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information. 7.
A B D C A B C D Hard disk drive Drive carrier Positioning rail Screws (4) Figure 4-45. Installing a Hard Disk Drive into the Carrier 9. While holding the drive carrier align it so that it engages the guide rails in the drive bay. See Figure 4-46. 10. Push the drive carrier into the bay until the locking tab on the bottom of its handle engages in the bottom frame slot. 11. Push the carrier handle up until the handle clicks and locks in place.
Incorrect B B Correct A C A B C Locking tab Handle Frame slot Figure 4-46. Installing a Hard Disk Drive into the Carrier 12. Close the front cover, plug in the system power cord(s), and turn on the system.
Swapping a Hard Disk Drive When you are swapping out a faulty hard drive, you can determine which drive to remove by checking its SCSI drive activity/fault LED. See “Status LED Indicator Descriptions” in Chapter 2. Note: When the SCSI drive activity/fault LED indicates a drive fault (steady amber light), you can remove the drive and swap in a replacement at any time without needing to power down the system and provided RAID is configured in the system.
! Grasp the disk carrier handle and pull the faulty disk drive out of the bay far enough to disengage the drive connector from the backplane. Wait 30 seconds until the drive spins down. See Figure 4-48. ! CAUTION Drive manufacturer's caution against moving a disk drive that is still spinning because of possible damage to the drive. ! Remove the carrier from of the drive bay. Figure 4-48. Removing the Disk Carrier Tray 4.
Installing the Hot-Swap SCSI Hard Disk Drive Bay Upgrade Kit This subsection describes how to install the optional Hot-Swap SCSI Hard Disk Drive Bay Upgrade Kit. ! WARNING Before doing the procedures in this subsection, make sure that your system is powered off and unplug all AC power cords. Failure to disconnect power before opening your system can result in personal injury and equipment damage. All voltage is removed only when the power cords are unplugged.
When installing hard disk drives into the new hard disk drive cage, follow an installation scheme starting with the right-most drive. Fill the bays right-to-left (1 through 5). See Figure 4-50. 5 1 3 4 2 Figure 4-50.
Install the upgrade kit as follows: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade. See Preparing Your System for Upgrade described earlier in this chapter. 3. Remove the left-hand side access panel as described earlier in this chapter. 4. Remove the fan cover as described earlier in this chapter. 5.
7. Install the two-way SCSI cable or SCSI cable from the SCSI connector on the system board to the SCSI connector on the rear of the HDD cage. 8. Attach the two power cable connectors to connectors P10 and P11 on the HDD cage. See Figure 4-53. 9. Install the hot-swap backplane (HSBP) cable from the HSBP-B connector on the system board to its connector on the HDD cage. See Figure 4-53. A B C A B C P11 cable connector P10 cable connector Hot-swap backplane (HSBP) cable connector (4-pin) Figure 4-53.
11. Reinstall the fan cover. See Installing the Fan Cover described earlier in this chapter. 12. Reinstall the left-hand side access panel on the system chassis. See Installing the Side Access Panel earlier in this chapter. 13. Install hard disk drives into the HDD cage as previously described in this section. 14. Plug in the system power cord(s), and turn on the system.
Installing the Optional Hot-Swap Power Supply The addition of a second hot-swap power supply makes your system so that it has redundant power and can be operated continuously without interruption if either of the power supplies malfunction. To install the optional hot-swap power supply, perform the following procedures: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Prepare your system for upgrade.
5. Slide the new power supply into the bay until its latch clicks into place. See Figure 4-56. Figure 4-56. Installing the Power Supply 6. Using pliers remove the dust cover from the second AC inlet. See Figure 4-57. A B A B AC inlets Dust Cover Figure 4-57. Removing the AC Outlet Dust Cover 7. Reconnect all the I/O cables connected to the rear panel of your system. 8. Plug in the system AC power cord(s) and turn on the system. See Figure 4-58.
Figure 4-58. Plugging in the AC Power Cords 9. Power up the system and close the front door. When the system power is on the status LED panel indicator on each power supply goes to steady green indicating that the DC power is on and OK.
Hot-Swapping a Power Supply Your system power is hot swappable only if your system is equipped with two power supplies. If a supply malfunctions it is hot swappable. When you are swapping out a faulty power supply, you can determine which one to remove by checking the status LED panel indicator on each supply. If the LED panel indicator on a power supply is lit amber (failure) the power supply can be hot-swapped.
Figure 4-60.
5 Problem Solving ! Problem Solving ! Static Precautions ! Troubleshooting Checklists ! Diagnostic Procedures ! Specific Problems and Corrective Actions ! Problems with the Network ! Plug and Play Installation Tips ! Error Messages ! How to Identify BIOS and BMC Revision Levels
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS, system, and disk status user information.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause.
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: ! Does the system meet the minimum hardware requirements for the software? Refer to the software documentation. ! Is the software an authorized copy? Unauthorized copies often do not work.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: ! If you are running the software from a CD-ROM, try a new copy of the software. ! If the problem recurs, you may need to reformat the hard disk drive.
Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problems and then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system board, processors, memory board, keyboard, and mouse. If POST finds an error, it displays an error message. Refer to the Error Message section in this chapter for an explanation of each error message.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processors, memory board, keyboard, and mouse. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test. When the memory test completes, the following is displayed: Press to enter SETUP Press to enter BIOS SETUP.
Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly. Check for the following: ! Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette Drive Activity Indicator Does Not Light” in this chapter.
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorrect beep pattern ! No characters appear on screen ! Characters on the screen appear distorted or incorrect ! System cooling fan does not rotate ! Diskette drive activity LED does not light ! Hard disk drive activity LED does not light ! CD-ROM drive activity LED does not light ! Problems with application software ! The startup
No Characters Appear on Screen Check the following: ! Is the keyboard working? Check to see if the Num Lock light is functioning.
If the switches and connections are correct and the power outlet is functioning, the power supply has probably failed. Contact your service representative for assistance. Diskette Drive Activity LED Does Not Light Check the following: ! Are the diskette drive's power and signal cables properly installed? ! Is the diskette drive properly configured? Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly.
Bootable CD-ROM Is Not Detected Check the following: ! Is the BIOS set to allow the CD-ROM to be the first bootable device after the diskette? Check your BIOS Setup (F2) configuration. Problems with the Network Diagnostics pass, but the connection fails: ! Make sure the network cable is securely attached. The controller stopped working when an add-in adapter was installed: ! Make sure the cable is connected to the port from the onboard network controller.
Error Messages This section describes the POST error codes and messages. POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker or buzzer to beep as the message appears. BIOS also issues a beep code during POST if the video configuration fails or if an external ROM module does not a checksum of zero.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0232 Extended RAM Failed at address line. Extended RAM error Contact your service representative to replace the system board or DIMM board. 0250 System Battery is Dead - Replace and Run SETUP. No battery is available for the system. Contact your service representative to replace the battery. (After battery is replaced, start the SETUP utility to set required values again.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message 0611 IDE configuration changed. IDE configuration 0612 error-device disabled. Description Action Contact your service representative. 0613 COM A configuration changed. 0614 COM A configuration error – device disabled. 0615 COM B configuration changed. 0616 COM B configuration error – device disabled. 0617 Floppy configuration changed. 0618 Floppy configuration – device disabled.
Error Code and Message Description Action 0B50 CPU #1 with error taken off line. Because an error was detected in CPU #1, it was degraded. 0B51 CPU #2 with error taken off line. Because an error was detected in CPU #2, it was degraded. The displayed CPU is degraded. Contact your service representative to replace the failed CPU. 0B5F Forced to use CPU with error. CPU error is detected. The system is started forcibly because errors are detected on all CPUs.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B7C The error occurred An error occurred while redundant Contact your service representative to during the redundant power supply was configured. replace the power unit. power module confirmation. 0B7D The normal System is running on only one operation can not be power supply. guaranteed with use of only one PSU. Contact your service representative to replace the power unit. 0B80 BMC Memory Test Failed.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action All the functions other than the function of accessing to SMC through IPMB can be used. This is not a fatal error. Turn off the power once and then on again to restart the server. If the error cannot be corrected, contact your service representative. 0B94 IPMB signal lines not reponding. 0B95 BMC FRU device failure.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0BD0 1st SMBus device address not acknowledged. No response was made to the access to the 1st SMBus. Contact your service representative to replace the board indicated in the system event log. 0BD1 1st SMBus device Error An error was detected in the detected. access to the 1st SMBus. 0BD2 1st SMBus timeout. A timeout error occurred in the access to the 1st SMBus.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0BE8 IPMB device address not acknowledged. IPMB errors. Contact your service representative. 0BE9 IPMB device error detected. OBEA IPMB timeout. 8100 Memory Error detected in DIMM group #1. Memory DIMM errors 8101 Memory Error detected in DIMM group #2. Contact your service representative to replace the two DIMMs in the relevant group. 8102 Memory Error detected in DIMM group #3.
Table 5-2. Post Error Beep Codes Beeps Error Recommended Action 1-2-2-3 ROM Checksum Error Call your service representative. 1-3-1-1 DRAM Refresh Test Error Check if memory DIMMs are installed correctly. If the same error still occurs, call your service representative. 1-3-1-3 Keyboard Controller Error Check keyboard. If the same error still occurs, call your service representative. 1-3-3-1 Memory Not Detected or Incorrect DIMM Type Check if memory DIMMs are installed correctly.
POST Error Code Hardware References The following hardware illustrations show the devices associated with the error codes that appear on the screen of the display unit as listed in Table 5-1.
How to Identify BIOS and BMC Revision Levels To help you identify your system's current BIOS and BMC revision levels, refer to the following subsections.. BIOS Revision Level Identification During system Power-On Self Test (POST), which runs automatically when your system is powered on, your system monitor displays several messages, one of which identifies the BIOS revision level currently loaded on your system, see the example below. Example: BIOS Revision Level Phoenix BIOS 4.0 Release 6.0.
5-24 Problem Solving
A Technical Specifications ! Server Unit
This appendix provides the technical specifications for your server unit. Server Unit Table A-1 lists the server unit technical specifications. Table A-1. Server Unit Technical Specifications Item Specification Chassis Dimensions Width: 12.8 inches (320 mm) Height: 18.0 inches (450 mm) Depth: 27.3 inches (683 mm) Weight Non-hot-swap system up to 40 lbs. (18 kg) Hot-swap system up to 77 lbs.
Table A-1.
A-4 Technical Specifications
B Connectors ! Overview ! External Device Connector Pin Information
Overview This appendix provides pinout information about the server's external device connectors. External Device Connector Pinout Information Pinout information for the following external device connectors that are located on the front and rear of the server unit is provided as follows.
H I G F E A D C B A External SCSI Port* External-SCSI, Ultra160-SCSI 68-pin connector. B Serial Port 2 Serial port 9-pin connector. C Parallel Port Printer port, LPT1 25-pin parallel port connector D RJ45 LAN Ports 1 & 2 10Base-T/100Base-TX network LAN connector. E Video Monitor Port Monitor, VGA video 15-pin connector. F Serial Port 1 Serial port 9-pin connector. G USB Ports 1, 2, & 3 USB Interface connectors.
Keyboard and Mouse Table B-1 lists the connector pinouts for the keyboard and mouse. The keyboard and mouse connectors are functionally equivalent. Table B-1. Keyboard and Mouse Connector Pinouts Pin Keyboard signal Pin Mouse signal 1 KEYDAT 1 MSEDAT 2 NC 2 NC 3 GND 3 GND 4 FUSED_VCC (+5 V) 4 FUSED_VCC (+5 V) 5 KEYCLK 5 MSECLK 6 NC 6 NC Serial Ports COM1 and COM2 1 5 6 9 OM04415 Table B-2 lists the connector pinouts for serial ports COM1 and COM2. Table B-2.
USB Ports 4 1 OM08036 Table B-3 lists the connector pinouts for the four Universal Serial Bus (USB) ports. Table B-3. USB Port Connector Pinouts USB 0 Pin Signal USB 1 Pin Signal USB 2 Pin Signal USB 3 Pin Signal 1 +5 VDC 1 +5 VDC 1 +5 VDC 1 +5 VDC 2 DataL0 2 DataL1 2 DataL2 2 DataL3 3 DataH0 3 DataH1 3 DataH2 3 DataH3 4 GND 4 GND 4 GND 4 GND VGA Video Monitor Port 5 1 10 6 15 11 OM04417 Table B-4 lists the connector pinouts for the VGA video monitor port.
RJ-45 LAN Table B-5 lists the connector pinouts for the RJ-45 LAN ports. Table B-5.
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits.
CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
EMP The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives. password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM. PCI Peripheral Component Interconnect.
ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port. See also serial port. S SAF-TE (SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus to indicate faults.
SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. T tape drive A type of storage device using magnetic tape. TTL (Transistor-Transistor Logic) A type of integrated circuit used in computers. See also CMOS. U ultra 160/m SCSI Ultra 160/m is a parallel SCSI interface based on Ultra3 SCSI technology.
10 Glossary
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Component Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 DIMM Slot 5 DIMM Slot 6 CD-ROM Drive Diskette Drive Additional 5.25-Inch Peripheral Additional 5.
Index A F AC link mode, 1-18 ACPI feature, 1-17 Administrative password, 1-19 Advance menu configuring in setup, 3-8 Features system board, 1-9 B Hot swap hard drives, 4-49 power supply, 4-59 SCSI hard disk drive bay upgrade kit, 4-51 Hot swapping, 1-17 Hot-swap system hard disk drive bays, 1-3 power supply module, 1-3 Battery installing, 4-12 BIOS identify revision level, 5-23 using the setup utility, 3-3 BMC, 1-14 identify revision level, 5-23 Boot menu configuring in setup, 3-17 C Care and handlin
O Overview, 1-2 P Password administrative, 1-19 clearing and changing, 3-26 user, 1-19 POST error beep codes, 5-21 error code hardware references, 5-22 error codes and messages, 5-13 Power on/off switch does not turn off AC power, 4-2 Power supply hot swapping, 4-59 monitoring power state, 1-14 Problems application software, 5-11 beep code, 5-9 bootable CD-ROM not detected, 5-12 CD-ROM drive activity light, 5-11 characters distorted, 5-10 diskette drive activity LED, 5-11 network, 5-12 no characters on scr
installing or swapping a hard disk drive, 4-36 installing the hard disk drive bay upgrade kit, 4-51 installing the optional hot-swap power supply, 4-56 modifying the system board, 4-11 preparation, 4-3 removing and installing a processor, 4-14 removing the side access panel, 4-4 replacing the real-time clock/calendar battery, 4-11 tools recommended, 4-3 User password, 1-19 Using the system, 2-22 Using this guide, ix W Wake on LAN (remote power-on) function, 1-18 Warning components might be hot, 4-2 power o
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