EXPRESS5800/120Ed () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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EXPRESS5800/120Ed () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. The NEC Computers Inc.
Contents Proprietary Notice Using This Guide .................................................................vii Text Conventions ............................................................................................................... viii Related Documents .............................................................................................................. ix Safety Notices .....................................................................................................................
Making Connections.........................................................................................................2-10 Connecting the Power Cord..............................................................................................2-11 Powering On Your System ...............................................................................................2-12 Configuring Your System ..................................................3-1 Configuring Your System..................................
Recommended PCI Option Board Locations.............................................................. 4-17 Installing an Option Board.......................................................................................... 4-18 Removing an Option Board ........................................................................................ 4-19 Installing a RAID Controller Board ................................................................................. 4-20 Hard Disk Drives...........................
Standard Configuration......................................................................................................A-3 RAID Configuration ..........................................................................................................
Using This Guide The EXPRESS5800/120Ed User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: ! Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. ! Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server. ! System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Safety Notices ! ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. ! Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. ! Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.
1 System Overview ! Overview ! System Chassis ! Power Supply ! Peripheral Bays ! System Board Features ! AC Link Mode ! Remote Power-On (Wake ON LAN) Function ! System Security
Overview This server is a modular, multiprocessing server based on the Intel Pentium® III microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives and hard disk drives. Your server features the following major components: ! Single or dual high-performance Pentium III processor. ! 64 MB to 4 GB of memory, using up to four DIMMs. ! Six PCI expansion slots for add-in boards.
System Chassis The system chassis (Figure 1-3) is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations. A G B C F E D A. CD-ROM Drive B. 5 ¼-inch device bay C. 3.5-inch Floppy Disk Drive D. Fan E. System Board F. Hard Disk Drive Bay G. System Power Supply Figure 1-3.
Power Supply The ATX300 watt auto-voltage-sensing power supply provides system power. The power supply operates at 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices. The chassis includes these peripheral bays: ! A 3.5-inch front panel bay for mounting the standard 3.
System Board Features The system board (Figure 1-4) offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. J K L M N I H G O P Q F E D C R B S A A. 32 bit, 33MHz PCI slots for add-in boards (3) K. Secondary VRM connector B. 64 bit, 66MHz PCI slots for add-in boards (2) L. Secondary processor connector C.
Pentium III Processor Depending on system configuration, your server includes one or two Pentium III processors. Each Pentium III plugs into a ZIF (Zero Insertion Force) socket on the system board. The processor includes a numeric coprocessor, a 256KB L2 cache and operates at a bus speed of 133MHz. The optional second Pentium III processor enhances performance and enables symmetric multiprocessing (SMP). System Memory The system board contains four 168-pin DIMM sockets.
I/O Expansion Slots Your server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI expansion slots. The I/O expansion slots in your server are located on the system board. See Figure 1-6. The system board has two 66 MHz PCI connector slots that accommodate 64 bit PCI cards and four 33 MHz PCI connector slot that accommodate 32 bit PCI cards.
IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard. The IDE controller provides support for the internally mounted CD-ROM. The device controls: ! PIO and DMA transfer modes ! Mode 4 timings ! Transfer rates up to 33 MB/s ! Buffering for PCI/IDE burst transfers ! Master Mode only. Keyboard and Mouse Controller The keyboard and mouse controller is PS/2 compatible.
SCSI Controller The system board includes an embedded Adaptec AIC7899 dual function SCSI controller. The AIC7899 provides Ultra-160/M and Wide Ultra SCSI interfaces as two independent PCI functions. As implemented on the system board, interface A attaches to an Ultra-160/M SCSI backplane that supports up to six Ultra-160/M SCA drives. Controller B, the Wide Ultra SCSI interface, may be used to support SCSI devices in the removable media bays.
System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The BMC supports the Management Workstation Application (MWA), which allows remote server management via a modem or direct connection to a manager system.
ACPI The Advanced Configuration and Power Interface (ACPI) aware operating system can place the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running. Note: ACPI requires an operating system that supports its feature. This server system BIOS supports sleep states s0, s1, s4, and s5.
Remote Power-On (Wake ON LAN) Function The remote power-on function turns on the system power by way of a network or modem. If the system power is set to OFF, it can be turned on remotely by sending a specific packet from the main computer to the remote system. This feature can be enabled or disabled using the BIOS Setup Utility. See Chapter 3. Note: This feature must be supported by your operating system.
2 Setting Up the System ! Overview ! Selecting a Site ! Unpacking the System ! Rack-Mount Subsystem Assembly ! Getting Familiar with the System ! Making Connections ! Connecting the Power Cord ! Powering On Your System
Overview This chapter describes how to select a site, assemble the rack-mount system unit, make cable connections, and power on the tower-based or rack-mount system units. Information on front and rear panel features, switches and LEDs are also included in this chapter. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ! Near grounded, three-pronged power outlets.
Unpacking the System ! WARNING Your system weighs approximately 45 pounds (20.41 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
Preparing the Mounting Bracket Assemblies Your server mounts in the system rack using two rail assemblies. The left rail assembly as viewed from the front of the system rack is shown in Figure 2-1. Each rail assembly consists of two rack mounting brackets (A and B). These pieces can be separated and adjusted. The distance between the front rack mounting bracket (A) and the rear rack mounting bracket (B) is adjustable to fit between the front and rear vertical rails of the system rack. B A Figure 2-1.
Figure 2-2. Attaching the Mounting Bracket to the Front of the Rack 3. Attach the left and right rear mounting brackets to the rear of the rack using Phillips flange head screws supplied. 4. Attach the left front and rear mounting brackets to each other using three of the Phillips-head self-tapping screws and flat washers supplied. See Figure 2-3. Figure 2-3. Securing the Front and Rear Mounting Brackets 5.
Installing the Server into the System Rack This section describes how to install your rack-mount server unit into a standard EIA 19-inch rack cabinet. ! WARNING Your system weighs approximately 45 pounds (20.41 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
A. Rear vertical mounting rail B. Front vertical mounting rail C Rack-mount server unit D Four plastic washers E Four screws Figure 2-4.
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system. Front View Figure 2-5 shows the location of the front system features (tower-based system).
Rear View Figure 2-6 shows the location of the following rear system features and controls.
Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the BIOS Setup Utility. For information on running the BIOS Setup Utility, refer to Chapter 3 "Configuring Your System" of this User’s Guide. Refer to Figure 2-7 and connect your keyboard, monitor, and mouse.
Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 515R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3. Press the push-button power on/off switch on the front panel. Verify that the system power-on LED is lit. See Figure 2-5 for the location of the power-on LED.
3 Configuring Your System ! Configuring Your System ! BIOS Setup Utility ! Adaptec SCSI Utility ! Configuring the RAID Controller ! Configuring System Board Jumpers
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory. The Adaptec Configuration Utility detects the SCSI host adapters on the system board.
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” displays. 2. Press F2.
Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. HOME or END Move cursor to top or bottom of window. PAGE UP or PAGE DOWN Move cursor to next or previous page. F5 or - Select the previous value for the field. F6 or + or SPACE Select the next value for the field.
Main Menu Feature Choices or Display Only Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed XXX (Display Only). Indicates the processor speed. Cache RAM XXX KB (Display Only). Indicates the cache RAM size. System Memory XXX KB (Display Only). Indicates the total capacity of the basic memory. Extended Memory XXXXXX KB (Display Only). Indicates the total capacity of the extended memory.
Advanced Menu Feature Description Advanced Refer to Advanced Submenu. Memory Reconfiguration Refer to Memory Reconfiguration Submenu. CPU Reconfiguration Refer to CPU Reconfiguration Submenu. Peripheral Configuration Refer to Peripheral Reconfiguration Submenu. Monitoring Configuration Refer to Monitoring Configuration Submenu. It sets POST Monitoring and Boot Monitoring. PCI Device Refer to PCI Device Submenu. Option ROM Refer to Option ROM Submenu.
Advanced Submenu Feature Choices or Display Only Description Your Setting Installed O/S Other PnP O/S Select the operating system installed on your system that will be used most of the time. Note: An incorrect setting can cause some operating systems to display unexpected behavior. Reset Configuration Data No Yes Select Yes if you want to clear the Extended System Configuration Data (ESCD) area.
CPU Reconfiguration Submenu Feature Choices or Display Only Description CPU #1 Status Normal* (Display Only) CPU #2 Status Normal* (Display Only) Clear CPU Errors Press ENTER CPU Error Pause Enabled Disabled Clears the CPU error information. The POST operation pauses if a CPU error occurs. Your Setting *Possible Values: Normal, None, or Error.
Peripheral Configuration Submenu (Continued) Feature Choices or Display Only Description Your Setting Mouse Disabled Enabled Auto Detect Disabled prevents any installed PS/2 mouse from functioning, but frees up IRQ12. Enabled forces the PS/2 mouse port to be enabled regardless if a mouse is present. Auto Detect enables the PS/2 mouse only if present. OS Controlled is displayed only if the OS controls the mouse. USB Controller Disabled Enabled Disables or enables on-board USB controller.
Option ROM Submenu Choices or Display Only Description Onboard SCSI Enabled Disabled Disables/Enables the mapping of the onboard SCSI BIOS.
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Feature Choices or Display Only Description Your Setting Supervisor Password is Clear Status only, user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board Jumpers in this Chapter). User Password is Clear Status only, user cannot modify.
System Hardware Menu Feature Choices or Display Only Description Thermal Sensor Refer to Thermal Sensor Submenu. Wake On Events Refer to Wake On Events Submenu. AC Link Power On Last State Stay Off Determines the mode of AC Link. ESM IRQ Disabled IRQ5 IRQ10 IRQ11 Determines routing of the ESM interrupt. Error Log Initialization Press Enter Request to initialize the Error Log now.
Console Redirection Submenu Feature Choices or Display Only Description Your Setting Serial Port Address Disabled Serial Port 2 (3F8h/IRQ4) Serial Port 2 (2F8h/IRQ3) If enabled, the console will be redirected to this port. If console redirection is enabled, this address must match the settings of serial port 2. Baud Rate 57.6K 19.2K Enables the specified baud rate. Flow Control No Flow Control XON/XOFF Enables flow control.
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press to execute the option. Pressing does not exit this menu. You must select one of the items from the menu or menu bar to exit. Exit Menu Choices Description Save Changes and Exit Exits System Setup after saving all changes to CMOS. Exit Without Saving Changes Exits System Setup without saving setup data to CMOS.
Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board. Use the Adaptec SCSI Utility to: ! Change default values ! Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system. To run the Adaptec SCSI utility, perform the following procedure: 1. Power-on or reboot the system. 2.
Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Key Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. ESC Moves back to previous screen or parameter or EXIT if at the Main menu. F5 Switches between color and monochrome. F6 Resets to host adapter defaults.
Table 3-1.
Configuring the RAID Controller The RAID (Redundant Array of Inexpensive Devices) options available for your system are the single channel SecuRAID 110 (Mylex AcceleRAID 150) RAID controller, which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-configured at the factory according to the Table below. Table 3-2.
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins.
Table 3-3. System Board Jumper Summary Jumper On/Off (default in bold) What it does at system reset. CMOS clear Off, Protect On, Erase Preserves the contents of CMOS. Clears CMOS. 3-4 Password disable Off, Enable On, Disable Enables password protection. Disables the password. 5-6 Reserved Off, Not Used Required. Do Not Change. 7–8 Reserved Off, Not Used Required. Do Not Change. 9 – 10 Reserved Off, Not Used Required. Do Not Change.
Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the left side panel as described in Chapter 4 of this guide. 2. Check to ensure the system power cord is removed from the back of the system. 3. Remove the spare jumper from position 11 - 12 on jumper block. 4. Reinstall the spare jumper on position 3 - 4 (Password Disable) of the jumper block. Refer to Figure 3-1 and Table 3-3 to find the location of this jumper. 5.
Clearing CMOS Clear CMOS as follows. 1. Power off the system and remove the left side panel as described in Chapter 4 of this guide. 2. Check to ensure the system power cord is removed from the back of the system. 3. Remove the spare jumper from position 11 - 12 on jumper block. 4. Reinstall the spare jumper on position 1 - 2 (CMOS Clear) of the jumper block. Refer to Figure 3-1 and table 3-3 to find the location of this jumper. 5.
4 Upgrading Your System ! General Information ! Static Precautions ! Preparing Your System for Upgrade ! Equipment Log ! Removing the Side Panels ! Installing Side Panels ! Modifying the System Board ! Option Boards ! Installing a RAID Controller Board ! Hard Disk Drives ! Front Panel ! Removing EMI Shields and Filler Panels ! Removable Media Devices
General Information ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: ! Phillips screwdriver (#1 bit and #2 bit) ! Flat-head screwdriver ! Small needle nose pliers ! Pen or pencil ! ESD workstation or antistatic wrist strap (recommended) Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system.
4. Pull the side panel up and away from the chassis. Figure 4-1. Removing the Left Side Panel Installing Side Panels 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3. Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis. Slide the side panel forward as far as it will go. 4.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: ! Replacing the real-time clock battery ! Removing and installing a Pentium processor ! Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface. Modify the system board only at an ESD workstation.
Figure 4-2. Replacing the Real-Time Clock Battery 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. 3. If present, remove the protective plastic cover located over the top of the lithium battery. 4. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the plastic tab on the San-in plastic retainer. 5. Gently push down on the screwdriver to lift the battery (Figure 4-2B). 6.
Removing and Installing a Pentium III Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system. The system board includes two Pentium III ZIF sockets. The primary processor socket is shown in Figure 4-3, A; the secondary processor socket is shown in Figure 4-3, C. The Pentium III processor includes a heat sink and fan assembly to efficiently dissipate heat.
2. Remove the left side panel as described earlier in this chapter. 3. Remove the three screws securing the hard disk drive bay to the rear of the chassis. See Figure 4-4. Figure 4-4. Removing the Hard Disk Drive Cage Screws 4. Tag and disconnect the power and signal cables from any installed drive. 5. Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis. Remove the drive bay from the chassis and place it on an antistatic surface. See Figure 4-5.
Figure 4-6. Removing the Heatsink Clip and Heatsink ! CAUTION When performing the remaining steps in this procedure, do not touch the thermal tape located between the heat sink and the processor as the tape is easily damaged. 8. Angle the screwdriver towards the heat sink as shown in Figure 4-6, and release the heat sink clip from the tab of the ZIF socket. Remove the heat sink and retention clip assembly. 9. Raise the ZIF socket lever to the up position. See Figure 4-7. Figure 4-7.
11. If you removed a processor from the secondary socket and do not intend to replace it with a new processor, remove the VRM board from the system board VRM slot and insert a processor terminator into the secondary processor socket. See Figure 4-12. Installing a Processor ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. ! CAUTION Installing a second processor that is of a different type than the first processor will result in system damage.
A Figure 4-8. Positioning the Processor 6. Insert the processor pins into the socket. Apply pressure equally over the top surface of the processor until it seats in the socket. The processor should easily fit, do not force the processor into the socket. 7. Lower the ZIF socket lever into the locked position. See Figure 4-9. Figure 4-9. Installing the Processor ! CAUTION The thermal tape is very delicate and tears easily. Handle with extreme care.
8. Orient the heat sink as shown in Figure 4-10 and install the thermal tape square onto the heat sink in the exact position shown. Figure 4-10. Installing Thermal Tape 9. Position the heat sink above the processor so the thermal tape square attached to the bottom of the heat sink is directly positioned above the processor. ! CAUTION When performing the next three steps, be sure the heat sink is held firmly in position.
13. If you installed a processor into the secondary socket, install a VRM board into the system board. See Figure 4-12. Position the board over the socket on the board and press down evenly on the board until it seats correctly. Figure 4-12. Installing the VRM Board 14. Connect the processor fan power cable to the system board. See Figure 4-3, B and D for the location of the processor fan power connectors. 15. Record the processor in the equipment log. 16.
DIMMs The system board contains four DIMM sockets labeled 1 through 4 (Figure 4-13). Each socket can hold a single 72-bit DIMM module with 64MB, 128MB, 256MB, 512MB, or 1GB of memory. When all four sockets are populated, the system board supports a maximum of 4 GB of memory with 1GB DIMMs. A DIMM will always be installed in socket 1. When you install additional DIMMs, you must start with the first empty socket next to the DIMMs already installed.
Installing DIMMs 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 3. If applicable, remove the dust cover from the DIMM socket in which you are installing the DIMM. 4. Holding the DIMM module only by the edges, remove it from its antistatic package. 5.
Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM. 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 3.
Option Boards This section describes how to install and remove PCI option boards. The system board includes six PCI bus expansion slots. See Figure 4-16. Slot1 Slot2 Slot3 Slot4 Slot5 Slot6 Slot1 32 Bit/33 MHz/5V PCI Connector Slot Slot2 64 Bit/66 MHz/5V PCI Connector Slot Slot3 64 Bit/66 MHz/5V PCI Connector Slot Slot4 32 Bit/33 MHz/5V PCI Connector Slot Slot5 32 Bit/33 MHz/5V PCI Connector Slot Slot6 32 Bit/33 MHz/5V PCI Connector Slot Figure 4-16.
Installing an Option Board 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. 3. Remove and save the expansion slot screw and cover. See Figure 4-17. Figure 4-17. Removing the Expansion Slot Screw and Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges.
Figure 4-18. Installing an Option Board 8. Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 9. Reinstall the screw in the threaded hole. Be sure to push the bracket slot up against the screw before you tighten it. If this is not done, the bracket may interfere with an adjacent bracket. 10. Connect any external cables (if they are needed) to the installed option board.
7. Install an expansion slot cover over the vacant slot using the previously removed screw. 8. Replace the left side panel, plug in the system power cord, and power on the system. Installing a RAID Controller Board Use this procedure to install a RAID controller board. 1. Install the RAID controller board into PCI slot 4 on the system board. See "Installing an Option Board" earlier in this chapter. 2.
Hard Disk Drives Your system supports a variety of 3.5-inch hard disk drives. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the drive bay (Figure 4-19, A). A maximum of five 1.0-inch high hard disk drives or three 1.6-inch high hard disk drives may be installed into the system drive bay. 1 2 A 3 4 5 Figure 4-19.
Installing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 2. Remove the 3.5-inch hard disk drive from its protective wrapper. Record the drive model and serial number in the equipment log. 3. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information.
6. Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis. Remove the drive bay from the chassis and place it on an antistatic surface. See Figure 4-21. Figure 4-21. Removing the Hard Disk Drive Cage 7. Slide the drive into the bay until the screw holes line up. It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive. Secure the drive to the bay with the four supplied screws. 8. Replace the 3.
9. Connect the signal and power cables to the drives. See Figure 4-23. 1 2 3 4 5 Figure 4-23. Cabling the Disk Drives 10. Swing the drive bay completely into the chassis and replace the three screws securing the drive bay to the chassis. 11. Replace the left side panel and power on the system. Configure the system as described in Chapter 3, “Configuring Your System.
Removing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Disconnect the signal and power cables from the back of the drives. It is necessary to completely remove the cables from all the drives before the drive can be removed. Refer to Figure 4-23 for the location of drive signal and power cables. 3. Remove the three screws holding the 3.5-inch drive bay to the chassis. See Figure 4-20. 4.
Front Panel The front panel is a one-piece assembly. The removable filler panels are attached to the front panel and the corresponding EMI shields are attached to the front of the chassis. If you are installing peripheral devices in the external bays above the 3.5-inch floppy disk drive, you must remove the front cover along with the corresponding filler panel and EMI shield. Removing the Front Panel Note: The front panel is secured with six locking tabs. 1.
Installing the Front Panel 1. Align the front panel tabs with the slots in the front of the chassis. 2. Press the front panel onto the front of the system chassis until the tabs snap into their slots. See Figure 4-25. 3. Power on the system as described earlier in this chapter. Figure 4-25.
Removing EMI Shields and Filler Panels 1. Power off the system and remove the front panel as described earlier in this chapter. 2. The filler panels are attached to the front cover. Locate the filler panel covering the bay into which you are installing a peripheral device. The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield. Save the panel for reinstallation. See Figure 4-26. Figure 4-26. Removing a Filler Panel 3.
Removable Media Devices A variety of SCSI removable media devices can be installed in peripheral bays B and C. An IDE CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay D. See Figure 4-28. Contact your sales representative or dealer for a list of approved SCSI devices. BAY A BAY B BAY C BAY D Figure 4-28. Removable Media Device Locations If you are adding or removing a SCSI removable media device, consider the following: ! The tape drive SCSI address assignment is 2.
3. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 4. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information. Note: If the drive comes with drive rails, do not use them. Remove any rails already attached. 5. Slide the drive into the bay until the screw holes line up.
Removing a 5.25-Inch Device 1. Power off the system and remove the side panels as described earlier in this chapter. 2. Remove the front panel as described earlier in this chapter. 3. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. See Figure 4-30. A B Figure 4-30. Removing a Removable Media Device 4. Remove and save the four screws from the device. 5.
5 Problem Solving ! Problem Solving ! Static Precautions ! Troubleshooting Checklists ! Diagnostic Testing ! Specific Problems and Corrective Actions ! Problems with the Network ! Plug and Play Installation Tips ! BIOS User’s Information ! How to Identify BIOS and BMC Revision Levels ! How to Identify System Event Log Data
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS, system, and disk status user information.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause.
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: ! Does the system meet the minimum hardware requirements for the software? Refer to the software documentation. ! Is the software an authorized copy? Unauthorized copies often do not work.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: ! If you are running the software from a diskette or CD-ROM, try a new copy of the software. ! If you are running the software from a hard disk drive, try running it from a floppy.
Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system boards, processors, memory, keyboard, and most installed peripheral devices. If POST finds an error, it displays an error message. Refer to the Error Message section in this chapter for an explanation of each error message.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test. Press F2 to enter SETUP.
POST Keys and Errors Action/Message Description If POST Beeps Before Video Appears Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. If Monitor Displays Error Note error; press F1 to continue boot or F2 to enter Setup. Refer to the section “BIOS User’s Information” in this chapter. To Enter Setup Setup changes specific options, then writes to CMOS, NVRAM.
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorrect beep pattern ! No characters appear on screen ! Characters on the screen appear distorted or incorrect ! System cooling fan does not rotate ! Diskette drive activity LED does not light ! Hard disk drive activity LED does not light ! CD-ROM drive activity LED does not light ! Problems with application software ! The startup
Incorrect or No Beep Code If the system operates normally, but there was no beep, the piezo buzzer located on the system board, may be defective. Contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes” section found later in this chapter. No Characters Appear on Screen Check the following: ! Is the keyboard working? Check to see if the Num Lock light is functioning.
Characters are Distorted or Incorrect Check the following: ! Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. ! Are the video monitor's signal and power cables properly installed? ! If the problem persists, the video monitor may be faulty or it may be the incorrect type. Contact your service representative for assistance.
Problems with Application Software If you have problems with application software, perform the following: ! Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. ! Verify a different copy of the software to see if the problem is with the copy that you are using. ! Make sure all cables are installed correctly. ! Verify that the system board jumpers are set correctly.
Plug and Play Installation Tips Some common PCI tips are listed here. ! Reserve interrupts (IRQs) and/or memory addresses specifically for an ISA adapter. This prevents PCI cards from trying to use the same settings an ISA card is using. Use the BIOS Setup Utility to keep track of ISA adapter resources. ! Certain drivers may require interrupts that are not shared with other PCI drivers. The BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices.
POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero. The “POST Error Codes and Messages” table is a list of the possible error codes and messages written at the start of each POST test.
Table 5-1.
Table 5-1. Post Error Codes and messages (Continued Code Error Message 0C00 RomPilot reports error number xx None Expansion ROM not initialized None Invalid System Configuration Data None System Configuration Data Read error None Resource Conflict None System Configuration Data Write Source None WARNING:IRQ not configured DIMM#4 DIMM#3 DIMM#2 CPU#2 CPU#1 Figure 5-1.
Table 5-2. Post Error Beep Codes Beeps Error Cause Recommended Action 1-2-2-3 ROM Checksum Error — Change system board 1-3-1-1 DRAM Refresh Test Error — Change memory DIMM's 1-3-1-3 Keyboard Controller Test Error — Change system board 1-3-3-1 Memory Not Detected No memory. Verify DIMM installation. Can not write to memory Change memory DIMM's No memory. Verify DIMM installation.
How to Identify BIOS and BMC Revision Levels To help you identify your system's current BIOS and BMC revision levels, refer to the following subsections. BIOS Revision Level Identification During system Power-On Self Test (POST), which runs automatically when your system is powered on, your system monitor displays several messages, one of which identifies the BIOS revision level currently loaded on your system, see the example below.
How to Identify System Event Log Data To help you identify your System Event Log Data, refer to the following Tables. Table 5-3.
Table 5-3.
Table 5-4. Sensor Type Codes Sensor Number Sensor Type 01h Ambient Temp (MB) 02h CPU#1 Temp 03h CPU#2 Temp 20h +3.3V 21h +5V 22h +12V 23h +3.3Vs 24h VCCP0 (CPU#1 VRM) 25h VCCP1 (CPU#2 VRM) 29h +1.5V 2Ah +2.5V 2Ch SCSI A +2.85V 2Dh SCSI B +2.
A System Cabling ! System Cabling ! Before You Begin ! Static Precautions ! Standard Configuration ! RAID Configuration
System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: ! Standard Configuration ! RAID Configuration. Before You Begin ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet.
Standard Configuration Your system is cabled using a single channel on-board IDE Controller and dual channel on-board Adaptec 7899 SCSI Controller. The on-board IDE controller supports the standard internally mounted CD-ROM as its master device. The AIC 7899 contains two independent SCSI channels that share a single PCI bus master interface. Each channel is capable of operations using either 8- or 16-bit SCSI providing 160 MB/s (Ultra-160/M) or 40 MB/s (Wide Ultra) throughput.
E F B C D A H G J O I K N M L A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – Ultra-160/M SCSI connector (68 pin) C – Diskette drive K – Ultra-160/M SCSI interface cable D – IDE connector L – Five SCSI disk drive bays E – IDE interface cable M – SCSI backplane F – IDE CD-ROM drive N – SCSI hard disk drives G – Ultra2 SCSI connector (68 pin) O – System board H – Ultra2 SCSI interface cable Figure A-1.
RAID Configuration The RAID options available for your system provide your system with the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory as shown in Figure A-2. If you are adding a RAID controller you must install, cable, and configure the controller. Refer to "Installing a RAID Controller Board" in Chapter 4.
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. ACPI (Advanced Configuration and Power Interface) Provides the programming standard for power management features. address A label, name, or number that identifies a location in computer memory. AGP Accelerated Graphics Port.
bit Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See also byte. BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
EMP The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives. password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM. PCI Peripheral Component Interconnect.
ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port. See also serial port. S SAF-TE (SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus to indicate faults.
SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. T tape drive A type of storage device using magnetic tape. TTL (Transistor-Transistor Logic) A type of integrated circuit used in computers. See also CMOS. U ultra 160/m SCSI Ultra 160/m is a parallel SCSI interface based on Ultra3 SCSI technology.
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Component Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive Tape Drive CD-ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Optional RAID Controller Network Controller 1 Network Controller 2 Network Controller 3 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 Power Supply (standard) 2 Equipment Log Manufacturer Name & Model Serial Number (if available) Date Installed
Index A N AC linkage mode, 1-12 Administrative password, 1-13 Advance menu configuring in setup, 3-6 Network controller, 1-9 O Overview, 1-2 B Battery installing, 4-6 BIOS, 3-3 BMC, 1-11, 1-12 Boot menu configuring in setup, 3-13 P Configuring system board jumpers summary description, 3-20 Controller network, 1-9 system board management (BMC), 1-11, 112 Password administrative, 1-13 clearing and changing, 3-21 user, 1-13 Power cords connecting, 2-11 Power supply monitoring power state, 1-11, 1-12 Pr
configuring, 3-2 powering on, 2-12 rear features and controls, 2-9 System Chassis, 1-4 System hardware menu configuring in setup, 3-12 T Termination board removing, 4-10 U User password, 1-13 Index-2
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