N8800-063F/064F NEC Express5800/320Lc/320Lc-R User's Guide 1st Edition Updated 10-2005 856-125468-901-A
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 Series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them; such components are labeled warning. This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on the degree.
SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein. Indicates a risk of losing eyesight due to laser beam. Indicates a risk of an injury or damage to physical assets due to a hazardous material.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Trademarks NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Express5800/ft series are trademarks of NEC Corporation. Stratus is a registered trademark of Stratus Technologies Bermuda Ltd. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation.
i Notes: (1) No part of this manual may be reproduced in any form without prior written permission of NEC Corporation. (2) The contents of this manual are subject to change without prior notice. (3) The contents of this manual shall not be copied or altered without prior written permission of NEC Corporation. (4) All efforts have been made to ensure the accuracy of all information in this manual.
ii ABOUT THIS USER'S GUIDE This User's Guide helps a user to properly setup and use the product. Consult this guide to ensure safety as well as to cope with trouble during a system setup and daily operation. Keep this manual handy. This User's Guide is intended for users who have a good knowledge on the basic use of Windows2003/NT operating systems and general I/O devices such as a keyboard and mouse. How to Use This User's Guide This guide consists of eight chapters and appendices.
iii Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols describe at the beginning. IMPORTANT: Important points or instructions to keep in mind when using the server or software CHECK: Something you need to make sure when using the server of software TIPS: Helpful information, something useful to know Accessories This product is shipped with various accessories.
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v CONTENTS PREFACE.........................................................................................................................................i ABOUT THIS USER'S GUIDE ......................................................................................................ii Chapter 1 Precautions for Use..................................................................................... 1-1 WARNING LABELS .........................................................................................
vi DISK OPERATIONS................................................................................................................... 3-2 Disks Operations Using Disk Management............................................................................. 3-3 Disk Operations Using the RDR (Rapid Disk Resync) Function .......................................... 3-15 Replacing Failed Hard Disk Drives....................................................................................... 3-29 CHANGE DRIVE LETTER.
vii Chapter 6 Maintenance................................................................................................. 6-1 DAILY MAINTENANCE ............................................................................................................6-2 Checking Alert .........................................................................................................................6-2 Checking STATUS LEDs and LCD Display ...........................................................................
viii Replacing DIMM................................................................................................................... 8-20 PROCESSOR (CPU) ................................................................................................................. 8-21 Installation ............................................................................................................................. 8-22 Removing CPU................................................................................
Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
1-2 Precautions for Use WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels). If some label is missing, about to peel off, or illegible, contact your sales agent. Tower Model The figures below show locations of the labels on the tower model server.
Precautions for Use Label A Label B Label C Label D Label E CAUTION This unit uses multiple power supply cords.
1-4 Precautions for Use Rack-mount Model The figures below show locations of the labels on the rack-mount model server.
Precautions for Use Label A Label B Label C Label D Label E CAUTION This unit uses multiple power supply cords.
1-6 Precautions for Use PCI/CPU Modules PCI Module Label A CPU Module Label A Label A
Precautions for Use 1-7 PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbol meanings, see "SAFETY INDICATIONS" described in the previous section. General WARNING Do not use the equipment in an operation where human lives are involved or high reliability is required.
1-8 Precautions for Use Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe. There is a risk of a gas explosion. CAUTION Do not plug the cord in a nonconforming outlet. Use a wall outlet with specified voltage and power type. There is a risk of a fire or current leakage.
Precautions for Use 1-9 Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged. CAUTION Do not hold the front bezel to lift the equipment. The equipment weighs around 70 kg (depending on its hardware configuration).
1-10 Precautions for Use CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off the server and unplug the power cord from a power outlet before installing/removing any optional internal device or connecting/disconnecting any interface cable to/from the server.
Precautions for Use 1-11 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the CD-ROM drive. The CD-ROM drive uses a laser beam. Do not look or insert a mirror inside while the system is on. A laser beam is invisible; if your eyes get exposed to it, there is a risk of losing eyesight.
1-12 Precautions for Use CAUTION Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protective cap to prevent short circuits and electrical hazards. When removing the power cord connector from the internal devices, attach the protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock. During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works.
Precautions for Use 1-13 Rack-mount Model CAUTION Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack confirming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries. For suitable racks, contact your sales agent. Do not attempt to install the server yourself.
1-14 Precautions for Use For Proper Operation Observe the following instructions for successful operation of the server. Failure to observe them could lead to malfunction or breakdown. Perform installation in a place where the system can operate correctly. For details, see the separate volume “User’s Guide (Setup)”. Before turning off the power or ejecting a disk, make sure that the access LED is off. When you have just turned off the power, wait at least 30 seconds before turning it on again.
Precautions for Use 1-15 Make sure that your options are compatible with the system. If you attach any incompatible option, there is a risk of malfunction that could lead to a breakdown. It is recommended to use NEC's genuine option products. Some competitors’ products are compatible with this server. However, servicing for trouble or damage resulting from such a product will be charged even within the warranty period.
1-16 Precautions for Use TRANSFER TO THIRD PARTY When you transfer (or sell) the product or its included items, you must observe the following: Server Attach this User's Guide to the server you are transferring (or selling) to a third party. IMPORTANT: Data remaining on hard disk: When you transfer your server, you are responsible for erasing important data stored on its hard disk (e.g.
Precautions for Use 1-17 DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drive, floppy disks, CD-ROMs, optional boards, etc., you need to observe your local disposal rules. For details, ask your municipal office. IMPORTANT: For disposal (or replacement) of batteries on the motherboard, consult with your sales agent.
1-18 Precautions for Use IF SYSTEM TROUBLE IS SUSPECTED Before sending the equipment for repair, try the following: 1. Check if its power cord and connection cables are attached correctly. 2. See “Error Messages” in Chapter 7 to check if there is a relevant symptom. If yes, take measures as instructed. 3. Certain software programs are required for operation of NEC Express5800/ft series. Check if these programs are properly installed. 4.
Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor. This “good” work posture can minimize muscle tension caused by sedentary work.
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Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
2-2 General Description STANDARD FEATURES High performance Intel® Xeon ™ Processor (2.4GHz/2.
General Description 2-3 The NEC Express5800/ft series achieves fault-tolerant high-availability in a space-saving form factor by incorporating redundant hardware module pairs in a single chassis. These modules work in synchronous tight lockstep while constantly making comparisons with each other and detecting anomalous diversions in operation.
2-4 General Description NEC Express5800/ft series mainly provides the following advantages: Highly fault-tolerant processing and I/O subsystems NEC Express5800/ft series use redundant hardware and software to assure server operation even if one module suffers trouble with its processor, memory, I/O (including trouble related to the I/O controller), disk drive, or Ethernet adapter.
General Description 2-5 Local and remote management NEC Express5800/ft series uses NEC ESMPRO as a server management tool. This tool uses a GUI that enables monitoring and setting of NEC Express5800/ft series. NEC ESMPRO can be used both locally and remotely on workstation PCs or server PCs. Event notification function When trouble or other events are detected on NEC Express5800/ft series, they will be notified to Windows Event Log and saved.
2-6 General Description NOTES Notes on System Environment and Settings Do not use the “Auto Detect” function for the transfer rate setting of LAN controller on the OS. Fix the transfer rate of the LAN controller to the transfer rate of hub. → NEC Express5800/ft series is not recognized on the network. For details, see “The server is not found on the network:” of “Problems with NEC Express5800/ft series” in “SOLVING PROBLEMS” in Chapter 7 “Troubleshooting” of this User’s Guide.
General Description 2-7 Change the setting of monitor hardware acceleration to “None”. Do not use the hardware acceleration. → If hardware acceleration is set to “Full”, the following error occurs. Be sure to set “None” for hardware acceleration. • The screen becomes dark and nothing is displayed when a PCI module failed over (either the primary PCI module was stopped with ft server utility or when the primary PCI module failed).
2-8 General Description Unsupported USB device cannot be connected. Do not connect peripheral devices other than NEC-specified keyboard, mouse, server switch unit, and USB-FDD which were shipped with the server to the USB connector. → If unsupported USB device is connected, the system operation may become unstable. Disk Failure Prediction (S.M.A.R.T) is not supported. NEC Express5800/ft series does not support Disk Failure Prediction (S.M.A.R.T). → Do not enable Disk Failure Prediction (S.M.A.R.T.
General Description 2-9 About Windows Update function The Automatic Updates service of Windows Update is disabled. → The Automatic Updates service of Windows Update is disabled on NEC Express5800/ft series in the initial status after performing “ft series Setup”.
2-10 General Description Notes on Operations and Manipulations Do not power off the switch while starting the server. After powering on the server, do not power it off during the startup. → There is a possibility that it will not start up properly when you try to start the server next time. Do not shut it down until the OS is started and the duplication process is completed. Do not use the keyboard or mouse right after startup. Do not use the keyboard or mouse right after startup.
General Description 2-11 Do not shut down NEC Express5800/ft series during the duplication process of PCI modules Do not perform shutdown while PCI modules are being duplicated (when starting the machine or when mounting a PCI module). → The following phenomena occur when shutdown is performed: • The mirror of hard disk drives is cancelled.
2-12 General Description Cautions about adding hard disk drives After adding an unused (no signature) hard disk, PCI modules may not become duplicated on a rare occasion (the Status LED 2 of the PCI module where the hard disk is added may illuminate amber). → When the Status LED 2 of the PCI module where a hard disk is added illuminates amber, use [Disk Management] to perform “Initialize Disk” to the added hard disk (without signature) (the image below).
General Description 2-13 HOW THE OPERATING SYSTEM SEES THE CPU MODULES On NEC Express5800/ft series, the CPU modules are redundantly configured but only the processors installed on the primary side are shown. How CPU modules appear on Device Manager Device Manager shows as many CPUs as the number of physical CPUs. System with two CPUs System with one CPU System with two CPUs How CPU modules appear on Task Manager Intel Xeon processor introduces a new technology called Hyper-Threading Technology.
2-14 General Description NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: Front View Tower model Rack-mount model
General Description 1 2 3 4 5 6 7 8 9 10 Front bezel A door that covers internal components. You can lock it with the included security key. Key slot Insert the security key in this slot to unlock the front bezel. Stabilizers Parts for stabilizing a tower-model unit. Casters Wheels for moving a tower-model unit. BMC status LED See “LEDs” in this chapter for details. PCI module status LED 1 See “LEDs” in this chapter for details. PCI module status LED 2 See “LEDs” in this chapter for details.
2-16 General Description Front View (inside) Tower model Rack-mount model
General Description 1 2 3 4 5 6 7 8 9 2-17 PCI module (for group 1) A module that includes a PCI board and LAN controller. PCI module (for group 2) A module that includes a PCI board and LAN controller. CPU module (for group 1) A module that includes a CPU (processor) and memory (DIMM). CPU module (for group 2) A module that includes a CPU (processor) and memory (DIMM). POWER switch A switch for turning on/off power to the system. The POWER switch on the primary PCI module will be lit.
2-18 General Description Rear View CPU module (for Group1) PCI module (for Group2) CPU module (for Group2) PCI module (for Group1) Tower model PCI module (for Group1) PCI module (for Group2) CPU module (for Group1) CPU module (for Group2) Rack-mount model
General Description 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2-19 Serial port A connector Connected to a device that has a serial interface. For maintenance use only. AC inlet B (for Group1) PC socket for plugging a power cord (for Group1). If you desire to make the PCI module for Group1 primary, use this inlet to connect the power cord first. Serial port B connector Connected to a device that has a serial interface. For maintenance use only.
2-20 General Description CPU Module Group 1 and group 2 have the same configuration.
General Description 2-21 CPU module board Group 1 and group 2 have the same configuration. 1 2 3 4 5 6 Cooling fan connector LED connector Power connector CPU socket #2 CPU socket #1 DIMM sockets (Slots #1 to #6 from the top. Add memory modules in pairs: #1 and #2, #3 and #4, #5 and #6.) *This section only describes connectors that are used for replacing parts or upgrading. Other connectors have been setup before shipment.
2-22 General Description PCI Module Group 1 and group 2 have the same configuration. 1 2 3 4 5 6 7 8 9 Cooling fan Power unit AC inlet (in the back) The AC cable in the module which is connected to the AC inlet cannot be used for other purposes.
General Description PCI module board Group 1 and group 2 have the same configuration.
2-24 General Description LEDs This section describes indications and meanings of the LEDs on NEC Express5800/ft series. See “NAMES AND FUNCTIONS OF COMPONENTS” (page 2-14) for the locations of each LED. POWER LED The POWER switch of the PCI module also functions as a POWER LED. When power is supplied to the modules, POWER LED on the primary side will illuminate (the switch also works on the primary side alone).
General Description LED indications Primary Secondary Amber Off Amber (blinking every 1 second) Off Description Action Detected a fatal temperature error. If LCD displays some error message, refer to the error message list (see Chapter 7). Check if dust is accumulated on internal fans and confirm that the fan cables are connected firmly. If the message does not disappear, contact your sales agent. Contact your sales agent. Detected a fatal voltage error. Detected a temperature error to be warned.
2-26 General Description LED indications Primary Secondary Red Red Description Action BMC is being dumped. Wait for a while. After a while, the BMC status LED on the primary will go off. Check if both PCI modules are connected correctly. Confirm that screws are fixed firmly. If the indication does not change, contact your sales agent. Both BMCs are out of order. *1 The status of green, green (blinking every second), amber, amber (blinking every second), or off.
General Description PCI Module Status LEDs 2-27 1/2 Disk Access LED The PCI module has three LEDs. Combined, the three LEDs show the status of the PCI modules and hard disks. See “NAMES AND FUNCTIONS OF COMPONENTS” (page 2-14) for the locations of LEDs. (1) Status LED 1 of both PCI modules are off PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Green Green/ Green Green/ Both PCI modules Off Off operate normally in * * duplex mode.
2-28 General Description PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Green Green/ Amber Green/ i) There is an error in Off Off the option PCI board or * * the PCI module board connected or mounted on PCI module 1. ii) There is an error in the devices connected to the option PCI board connected or mounted on PCI module 1. (including the cable disconnection) iii) The LAN cable connected or mounted on PCI module 1 is disconnected.
General Description (2) Status LED 1 of both PCI modules are red PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Off Off Off Off On standby (AC power is supplied through the cord, but the system has not been powered on yet.) Green Off Off Off The PCI module 1 is performing diagnosis (Diag). Off Off Green Off The PCI module 2 is performing diagnosis (Diag).
2-30 General Description PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Green Off Off Off The PCI module 1 is performing diagnosis (Diag). AC power is not supplied to the PCI module 2. (4) Status LED 1 of only PCI module 2 is red PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Amber Amber Off Off The PCI module 2 is on standby (The PCI module 2 has not been powered on yet.) The PCI module 1 operates in simplex mode.
General Description 2-31 CPU Module Status LEDs 1/2 The CPU module has two LEDs. Combined, the two LEDs show the status of CPU modules: See “NAMES AND FUNCTIONS OF COMPONENTS” (page 2-14) for the locations of LEDs. CPU#1 CPU#2 Description Status Status Status Status LED1 LED2 LED1 LED2 Off Green Off Green The CPU module operates normally in duplex mode. Off Amber Red Off The CPU module 2 is on standby (The CPU module 2 has not been powered on yet.) The CPU module 1 operates in simplex mode.
2-32 General Description CPU#1 CPU#2 Description Status Status Status Status LED1 LED2 LED1 LED2 Off Amber Off Off AC power is not supplied to the CPU module 2. The CPU module 1 operates in simplex mode. Off Off Red Green Red Green Off Off Red Off Red Off Red Green Red Off Red Off Red Green Red Red Amber Amber Off Off Amber Off Off Off Amber Off Red Red Amber Amber AC power is not supplied to the CPU module 1. The CPU module 2 is performing diagnosis (Diag).
General Description 2-33 PCI Board Slot Status LEDs (P1, P2, P3) To show the status of PCI board slots, each PCI module has three status LEDs. LED indications Off Amber Red Description Action PCI board is mounted correctly and operates in duplex mode. The PCI board is not mounted; is mounted incorrectly; or power is not supplied. The system operates normally. PCI board is mounted correctly and operates in simplex mode. Although the PCI board is mounted, it may be offline or not be working.
2-34 General Description TIPS: When there are many accesses, the access LED will blink frequently. Check if the LED blinks in green when the number of accesses decreases, or if it is green when there are no accesses anymore. When you power on NEC Express5800/ft series and the access LEDs do not illuminate green, remount the hard disks. LAN Connector LEDs Two LAN ports (connectors) located in the back have two LEDs each.
General Description 2-35 BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Locking and Unlocking the Front Bezel The front bezel covers built-in components of the server such as the POWER switch, CD-ROM drive, and hard disks. The tower model server has a door-type bezel (it can also be detached). The rack-mount model server has a cover-like detachable bezel. You need to open the front bezel when you access the POWER switch, CD-ROM drive or hard disk.
2-36 General Description Rack-mount Model The rack-mount model server is equipped with a detachable front bezel. Detach Follow the steps below to detach the front bezel: 1. Insert the security key into the slot and turn it with a little pressure to release the lock. Release Lock 2. Hold the right side of the front bezel lightly and pull it open. 3. Detach the bezel from the main unit by sliding it to the left a little to disengage the tabs from the frame.
General Description 2-37 Power ON To power on NEC Express5800/ft series, press the POWER switch located on the front panel. Follow the steps below to turn on the power. (A rack-mount model is shown here for convenience of explanation. However, the steps are the same for a tower model except that the modules are mounted vertically.) 1. Power on the display unit and other peripheral devices connected to the server.
2-38 General Description Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. 1. Perform a normal shutdown from Windows Server 2003. The system will be powered off automatically. (Note: the POWER LED on the primary side will remain illuminating when AC power is supplied.) 2. Power off all peripheral devices.
General Description 2-39 POST Check POST (power-on self test) is a self-test function stored on the motherboard of NEC Express5800/ft series. When you power on the server, POST will start automatically to check the motherboard, ECC memory modules, CPU modules, keyboard, mouse, etc. It also shows startup messages for various BIOS setup utilities. According to the factory default settings, the “NEC” logo appears on the display while POST is being performed. (To view POST’s details, press Esc.
2-40 General Description Flow of POST This section walks you through how POST is performed. 1. When you power on the system, one selected CPU/PCI module will start up. POST will be performed on this selected CPU/PCI module. 2. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted. The memory check may take a few minutes to complete depending on the server’s memory size.
General Description 7. 2-41 Upon completion of POST, the password entry screen appears prior to OS startup. The password entry screen will appear after the normal termination of POST only if you have set a password in the BIOS setup utility “SETUP.” You can enter a password up to three times. If you enter an incorrect password three times, the startup will be unsuccessful. In this case, turn off the power and then turn it on again after waiting 30 seconds to boot the server.
2-42 General Description Floppy Disk Drive A USB floppy disk drive is attached to the main unit. It allows you to read and write (save) data using floppy disks. The USB floppy disk drive accepts the following types of floppy disks: 2HD floppy disk (1.44MB) 2DD floppy disk (720KB) Drive letter of floppy disk drive The drive letter will change when the primary PCI module is switched to the standby PCI module while the Windows operating system is in operation.
General Description 2-43 Insert/Remove Floppy Disk Before inserting a floppy disk into the drive, make sure that NEC Express5800/ft series is on and that the drive’s USB cable is connected to the USB connector at the back of the server. Insert a floppy disk into the drive firmly with the label side up and its protective shutter facing the drive. TIPS: If you insert an unformatted disk, you will see a message that the disk cannot be read or that needs formatting.
2-44 General Description Use of Floppy Disk You may need to store important data on floppy disks. Since the floppy disk is a very delicate medium, you must handle it with extra care: Push the floppy disk gently into place. Attach the label on a proper position. Do not use a pencil or ballpoint pen to write on the disk. Do not open the protective shutter. Do not use the floppy disk in a dusty place. Do not place anything on the floppy disk.
General Description 2-45 CD-ROM Drive NEC Express5800/ft series has a CD-ROM drive on the front panel. It is a device used to read data from a CD-ROM (compact disc read-only memory). Compared to a floppy disk, a CD-ROM allows for larger volume and fast data readout. CAUTION Observe the following instructions to use the server safely. There are risks of a burn, injury, or damage to physical assets. For details, see PRECAUTIONS FOR SAFETY in Chapter 1. Do not leave the CD tray ejected.
2-46 General Description Use of CD-ROM Observe the following when you use a CD-ROM on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server. Be careful not to drop the CD-ROM. Do not bend or place anything on the CD-ROM. Do not attach labels on the CD-ROM. Do not touch the signal side (blank side). Place the CD-ROM gently on the tray with the printed side up.
Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use.
3-2 Windows Setup and Operation DISK OPERATIONS NEC Express5800/ft series duplicates disks to secure data by using “Disk Management” or the “Rapid Disk Resync (RDR) function”. This section describes operations such as configuration of dual settings to disks and replacement of disks. IMPORTANT: On the disks containing the OS, it is recommended to create only the system partition.
Windows Setup and Operation 3-3 Disks Operations Using Disk Management Disk Management NEC Express5800/ft series (which does not support the RDR function) ensures reliability by executing software mirroring to hard disk volumes using Windows. Use Windows’ “Disk Management” to manipulate volumes. Refer to the online help for the operating procedures of “Disk Management”. Steps to refer to the help of operating procedures: 1. Click [Start] - [Help and Support]. 2.
3-4 Windows Setup and Operation The pairs of mirror disks as shown above can be created by selecting hard disks whose target IDs are identical in the disk properties, which are displayed through [Disk View]. The following explains how to confirm the target ID: 1. Click [Start] → [Administrative Tools] → [Computer Management]. The [Computer Management] window appears. 2. Click [Disk Management] under [Storage] in the console tree. 3.
Windows Setup and Operation 3-5 Configuring and Breaking Mirror This section describes the procedures to configure and break the mirror of hard disk volumes using Disk Management. Configuring mirror Follow the procedures below to configure a volume mirror. IMPORTANT: Set mirror to the disks whose Target IDs are identical. For details, see “Hard Disk Configurations that can be built on the NEC Express5800/ft series (page 3-3).” 1. Click [Start] - [Administrative Tools] then [Computer Management].
3-6 Windows Setup and Operation 4. Select and right-click a disk, and then execute [Convert to Dynamic Disk…]. On the [Convert to Dynamic Disk] dialog box, select the disk and click [OK]. 5. Right-click the volume of the dynamic disk to mirror and click [Add Mirror…]. 6. On the [Add Mirror] dialog box, select the disk to mirror and click [Add Mirror].
Windows Setup and Operation 3-7 IMPORTANT: Clicking [Add Mirror] displays the [Logical Disk Manager] dialog box, but there is no problem. Click [OK]. If the server is rebooted during mirror generation, mirroring will not be completed. Do not reboot the server until the mirroring process is completed. 7. The volume status changes to “Resynching”. 8. The mirror configuration is completed if the volume status changes from “Resyching” to “Healthy”.
3-8 Windows Setup and Operation Confirming if Paired Disks are Mirrored Properly Check the following to confirm that the mirror is configured properly: • Is disk mirroring completed successfully? Disk mirroring is completed properly if the volume layout is [Mirror], and the status is [Healthy] on the [Disk Management] window. • Is the mirror configured on the disks of the proper position? On the [Disk Management] window, right-click the mirrored disks and select [Properties].
Windows Setup and Operation 3-9 Breaking mirror Follow the procedures below to break the mirror of volumes. The procedures to break a mirror on C drive are discribed here. 1. Click [Start] - [Administrative Tools] [Computer Management]. The [Computer Management] window will appear. 2. Right-click the volume of the dynamic disk whose mirror is to be broken and click [Break Mirrored Volume…]. 3. Click [Yes] on the [Break Mirrored Volume] dialog box. 4.
3-10 Windows Setup and Operation Importing Data Disks This section describes a procedure to import a data disk using Disk Management. IMPORTANT: If you import the disk used as a boot disk on another system, it becomes impossible to boot from the disk. 1. Insert the disk to import. 2. Foreign Dynamic Disk is displayed on [Disk Management]. In the figure on the right, Disk 2 and Disk 3 are the inserted disks. 3. Right-click the disk to import and select Disks…]. [Import Foreign 4.
Windows Setup and Operation 5. In the [Foreign Disk Volumes] dialog box, check the volumes to import, and click [OK]. 6. The disk import is completed if the disk status changes from “Foreign” to “Online”.
3-12 Windows Setup and Operation Extending Data Volume Size This section describes a procedure to extend a volume size using Disk Management. IMPORTANT: It is not possible to extend boot volume. As it is not possible to extend mirror volume, a mirror volume is extended in the following order: [Remove Mirror] - [Extend Volume] - [Add Mirror]. 1. Remove the mirror of the volume you want to extend, and make it a simple volume.
Windows Setup and Operation 4. On the [Select Disks] dialog box, enter the amount of space to extend and click [Next]. (In this case, 1500MB is added.) 5. Check the settings on the [Completing the Extend Volume Wizard] dialog box and click [Finish]. 6. The size of the volume is extended.
3-14 Windows Setup and Operation 7. Configure the mirror of the extended volume.
Windows Setup and Operation 3-15 Disk Operations Using the RDR (Rapid Disk Resync) Function RDR (Rapid Disk Resync) Models supporting the RDR function secure reliability by making disks duplexed per disk using the ft control software’s RDR function. Duplexing disks by the RDR function enables the disks to be resynchronized in a short period of time when their mirror has been broken due to causes such as PCI module replacement.
3-16 Windows Setup and Operation 5. The disks which RDR has been set can only be used in the system with the ft control software ver.3.0 or later. 6. If the system is shut down (or restarted) while the mirror is broken, or a long time (30 hours or longer) has passed after the mirror is broken, the mirror resynchronization target will be the entire disk.
Windows Setup and Operation 3-17 PCI module 2: PCI module (for Group2) [Left pane] The tree shows disks inserted to the built-in slots and virtual disks (RDR Virtual Disks) created by RDR. On the models supporting RDR, right-click a disk on the tree to display the menu for setting RDR. By looking at the tree, you can know which disk corresponds to which disk of the Windows’ [Disk Management] and whether RDR is set to the disk.
3-18 Windows Setup and Operation 3. Start RDR Utility. IMPORTANT: If the inserted disk does not appear on the tree, from the menu of RDR Utility, select [Action] and click [Refresh] or press F5 to update the display after awhile. The display of RDR Utility is not updated automatically. Therefore, update it by clicking [Refresh] from [Action] or pressing F5 on the menu after performing operations described below. 4.
Windows Setup and Operation 3-19 IMPORTANT: If RDR is specified to a disk which contains the system partition or partition which cannot be unmounted, the following pop-up message appears. If you click [Yes], the system is restarted in two minutes automatically. Go on to 5. when the system is restarted. 5. Insert a disk to set duplex configuration into the corresponding slot. (In this example, a disk is inserted into the Slot 2 of the PCI module for Group2.
3-20 Windows Setup and Operation 6. Confirm that the DISK LEDs and the display of RDR utility change as shown below: Synchronizing DISK LED Source disk Destination disk RDR Virtual Disk Amber Green RDR Utility Op State: State Status Simplex Syncing Resync x percent Simplex (x=0, 10, 20, ..., 90) IMPORTANT: The time required for synchronization varies depending on the partition size on the disk. For 18GB partition, it takes about 16 minutes.
Windows Setup and Operation 3-21 Synchronization completed DISK LED Source disk Destination disk RDR Virtual Disk Green Green RDR Utility Op State: State Duplex Duplex Duplex Status None IMPORTANT: When a new partition is created on the disk where RDR is set, the created partition area is synchronized automatically. When the disk where RDR is set is converted to a dynamic disk, the area which has not been synchronized (the area that no partition exists) will be synchronized.
3-22 Windows Setup and Operation Removing duplex configuration of RDR disks This section describes how to remove duplex configuration from the disk with RDR setting. In the example below, the duplication setting of the disks in the Slot 2 of the PCI modules for Group 1 and for Group 2 is removed. IMPORTANT: After executing the command, RDR settings will be cancelled but other data will remain.
Windows Setup and Operation 3. Confirm that RDR of the disk is cancelled. 4. Cancel the disk of the corresponding slot in the same manner.
3-24 Windows Setup and Operation IMPORTANT: A partition on the disk where the RDR setting is removed is not assigned a drive letter. To use the partition, assign a drive letter using [Disk Management]. If the disk contains a partition which cannot be unmounted, the OS needs to be restarted when canceling RDR. In that case, the following pop-up message appears.
Windows Setup and Operation 3-25 Other functions of RDR Utility Remove Physical Disk from RDR Virtual Disk All data including RDR settings on a physical disk can be deleted. IMPORTANT: After executing the command, the physical disk becomes an empty basic disk without RDR settings. This command can only be executed to physical disks in Duplex/Syncing state. 1.
3-26 Windows Setup and Operation Resynchronize This Disk Disks whose synchronization by RDR is cancelled for reasons including a failure can be resynchronized. 1. Start RDR Utility and right-click a target disk in the left pane and click [Resynchronize This Disk]. 2. In the [Success] dialog box, click [OK]. 3.
Windows Setup and Operation 3-27 Set As Active RDR Disk A physical disk can be set as “Active RDR Disk”. Active RDR Disk is the disk on which data reading process is performed when Load Balancing of RDR Virtual Disk is off. 1. Start RDR Utility and right-click a target disk in the left pane and click [Set As Active RDR Disk]. 2. In the [Success] dialog box, click [OK]. Active RDR Disk can be viewed from [ActiveRDRDisk] of RDR Virtual Disk.
3-28 Windows Setup and Operation Verify RDR Virtual Disk Whether the synchronization by RDR is performed normally can be checked. 1. Start RDR Utility and right-click [RDR Virtual Disk x](x=1,2,3) in the left pane and click [Verify RDR Virtual Disk]. 2. In the [Success] dialog box, click [OK]. The progress of verification can be viewed using RDR Utility.
Windows Setup and Operation 3-29 Replacing Failed Hard Disk Drives Follow the procedure below to locate and replace the failed hard disk. The failed hard disk should be replaced with new device with the server powered-on. How to Locate Failed Disks 1. 2. From [Start], select [All Programs] - [RDR] and click [RDR Utility] to start [RDR Utility]. From the tree on the left pane of [RDR Utility], select each disk and check the values of [MTBF: Current] and [MtbfThresholdStatus] in the right pane.
3-30 Windows Setup and Operation Procedures to Replace Failed Disks Models that do not support the RDR function When a failure occurs on a disk mirrored by volume using [Disk Management], follow the steps below to replace the disk. IMPORTANT: To remove a disk due to a failure, etc., compare [Disk Management] and [RDR Utility] to determine the disk to remove. (For RDR Utility, see “About RDR Utility” on page 3-16.
Windows Setup and Operation 4. Right-click a volume that has “!”, and remove mirror. 5. After checking to see the “Missing” disk is selected, click [Remove mirror]. At Drive (F), [Mirror] and [Failed Redundant] will change to [Simple] and [Healthy]. 6. Right-click a disk with “x”, and select [Remove Disk].
3-32 Windows Setup and Operation 7. Similarly, delete the other [Missing] disk. 8. Insert new disks. They will appear on [Disk Management]. If any uninitialized disk is inserted, right-click the disk and initialize it.
Windows Setup and Operation 9. 3-33 Select and right-click a disk, and then select [Convert to Dynamic Disk]. IMPORTANT: If [Foreign] appears, execute [Convert to Dynamic Disk] after [Convert to Basic Disk] is executed.
3-34 10. Windows Setup and Operation Open the disk’s properties to check the target IDs. In the following figures, disks are configured as: Disk 1: Target ID 1 Disk 2: Target ID 2 Disk 4: Target ID 1 Disk 5: Target ID 2 Disks with the same target ID are mirrored. Disk 1 Disk 2 Disk 4 Disk 5 IMPORTANT: Hard disks are numbered from “0” at the OS startup according to the position they are inserted.
Windows Setup and Operation 11. Make a mirror setting of Disks 1 and 4. Right-click volume (E) on the Disk 4 and select [Add Mirror]. 12. When the [Add mirror] dialog box appears, select Disk 1, and then click [Add Mirror]. 13. Similarly, make settings of Disk 2 and Disk 5. Upon completion of synchronous processing, recovery is completed.
3-36 Windows Setup and Operation Models supporting the RDR function This section describes a procedure for replacing a disk when a failure occurs to a disk which is duplicated by the RDR function. Here, an example that a failure of the disk in slot 2 of the PCI module for Group 1 is determined as described in “How to Locate Failed Disks” is explained. IMPORTANT: The display of RDR Utility is not updated automatically.
Windows Setup and Operation 3-37 4. Confirm that the DISK LEDs and the display of RDR Utility change as shown below: Synchronizing DISK LED Source disk Destination disk (Inserted disk) RDR Virtual Disk Amber Green RDR Utility Op State: State Simplex Status Syncing Simplex Resync x percent (x=0, 10, 20, ..., 90) IMPORTANT: The time required for synchronization varies depending on the partition size on the disk. For 18GB partition, it takes about 16 minutes.
3-38 Windows Setup and Operation Synchronization completed DISK LED Source disk Destination disk (Inserted disk) RDR Virtual Disk Green Green RDR Utility Op State: State Duplex Status Duplex Duplex None
Windows Setup and Operation 3-39 CHANGE DRIVE LETTER To add, change or delete drive letters, follow the steps below. Before making any changes, thoroughly read the NEC Express5800/ft series-specific precautions and general precautions for Windows. 1. 2. 3. 4. Select [Start] - [Control Panel] - [Administrative Tools] and open [Computer Management]. In the console tree of [Computer Management], click [Disk Management].
3-40 Windows Setup and Operation DUAL LAN CONFIGURATION The NEC Express5800/ft series builds a dual LAN configuration by using "Stratus emb-82559 10/100 Enet Adapter" (100Base) and "Stratus emb-82544GC Copper Gigabit Adapter" (1000Base) mounted as standard on the PCI module. Overview The dual LAN configuration is of two types.
Windows Setup and Operation 3-41 [Team #1: Adaptive Fault Tolerance Mode] is added to Network Component Tree. 3. Select [Stratus emb-82559 10/100 Enet Adapter] from Network Component Tree. The pop-up menu appears. Select [Team #1: Adaptive Fault Tolerance Mode] from [Add to Team], and add the adapters. You will see the warning message when you add the team. You can ignore this warning message by clicking [OK]. This warning message is to inform you that only one adapter is added to the team. 4.
3-42 Windows Setup and Operation IMPORTANT: Load Balancing mode cannot be selected on "Stratus emb-82559 10/100 Enet Adapter". Only Fault Tolerance mode can be selected. 6. Click [OK]. The [Intel(R)PROSet II] dialog box closes after a while, and the settings become effective. IMPORTANT: The [Digital signature not found] dialog box may appear (several times). If it appears, click [Yes].
Windows Setup and Operation 3-43 Removing dual LAN TIPS: To set dual LAN configuration, log on as "Administrator" or a member of the group "Administrators". 1. Display the [Intel(R)PROSet II] dialog box. 2. Start one of the start menu modes below: Standard start menu mode Click [Intel(R)PROSet II] in [Control Panel] from the [Start] menu. Classic start menu mode 3. (1) Select [Control Panel] from [Settings] of the [Start] menu. (2) Double-click the [Intel(R)PROSet II] icon.
3-44 Windows Setup and Operation Remove the other adapter in the same way. - Status emb-82559 10/100 Enet Adapter - Status emb-82544GC Copper Gigabit Adapter - Status AA-U51500 10/100 Enet Adapter (100BASE-TX) - Status AA-U57000 Fiber Gigabit Adapter (1000 BASE-SX) - NEC 8490 XT Copper Gigabit Adapter (1000 BASE-T) 4. Right click [Team #1: Adaptive Fault Tolerance Mode] and select [Remove]. At that time, the dialog box shown on the right is displayed.
Windows Setup and Operation 5. Click the [OK] button on the [Intel PROSet II] dialog box, close it, and make a setup effective. The dual LAN will be canceled.
3-46 Windows Setup and Operation CHECK THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after system installation or reinstallation. Evaluate Startup and Stop of PCI Modules This section describes how to confirm the continuous system operation by failover after stopping the primary PCI module. 1. Check which is the primary PCI module. The PCI module with the POWER switch illuminated is the primary module. 2.
Windows Setup and Operation 3. 3-47 Stop the operation of a PCI module using the ft server utility. Select [Start] - [All Programs] - [NEC ESMPRO Agent] - [ft server utility] to start the ft server utility. Then, from the ft server utility, select [PCI Module] then the primary PCI module from the [FTSever] tree on the left pane, and click [Down] of [Bring Up/Bring Down]. When you stop the operation of the primary PCI module, a failover occurs and the secondary PCI module becomes the primary module.
3-48 Windows Setup and Operation IMPORTANT: If BrightStor ARCserve 2000 or Backup Exec is installed, the tape will not be recognized due to the failover of the PCI module. Thus be sure to stop the services before starting the PCI module. 1. Start [Services] from [Administrative Tools] of [Control Panel]. 2. Select a service of backup software. 3. Choose “Stop” from the “Action” menu. 4. Repeat 2 and 3 for all services of the backup software.
Windows Setup and Operation 3-49 Evaluate Start and Stop of CPU Modules This section describes how to confirm the continuous system operation after stopping one of the CPU modules. 1. Confirm that the CPU modules are duplicated. To check if the CPU modules are duplicated, see the status LEDs of the CPU modules. [Indications status LEDs when CPU modules are duplicated] CPU module#1 LED (Operating) 1 CPU module status LED1 2 CPU module status LED2 Green 2.
3-50 Windows Setup and Operation When you stop the operation of a CPU module, the indications of the status LEDs change as follows. Below denotes that the only one CPU module is operating. [Indications of status LEDs] CPU module#1 CPU module#2 (Stopped)* (Operating) 1 CPU module status LED1 Red 2 CPU module status LED2 Amber * As an example, the indications of when CPU module#1 is stopped are shown. LED 3. Press the start button of the CPU module stopped by ft server utility.
Windows Setup and Operation 3-51 NEC Express5800/ft series SERVICE PROGRAM CONFIGURATION NEC Express5800/ft series achieves the duplex system using the following service programs, in addition to dedicated drivers.
3-52 Windows Setup and Operation (This page is intentionally left blank.
Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
4-2 System Configuration SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions. Thus, you do not need to use the SETUP utility in most cases. However, you might wish to use the SETUP utility in the cases described below.
System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration. Press to enter SETUP Press to enter SETUP, Press to Network You may see either of the following messages at bottom left on the screen when POST terminates.
4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu Setup item menu Online help window Indicates there are submenus Parameter (high-lights upon selection) menu Explanation of key function menu Cursor (↑, ↓): Cursor (←, →): – and +: Enter Esc F1: F9: F10: Selects an item on the screen. The highlighted item is currently selected.
System Configuration 4-5 Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. Link with Management Software To control power supply of the server with NEC ESMPRO Manager via the network Select [System Hardware] → [AC-LINK] → [StayOff]. To use the management PC with "NEC MWA" installed for remote operations Remote operation via LAN Select [Advanced] → [Advanced] → [RomPilot Support] → [Enabled].
4-6 System Configuration Security To set passwords on the BIOS level Select [Security] → [Set Supervisor Password] and enter a password. Set Supervisor password first, then User password. To enable/disable the POWER switch Select [Security] → [Power Switch Mask] → [Unmasked]. Select [Security] → [Power Switch Mask] → [Masked]. IMPORTANT: Masking the POWER switch disables forced shutdown as well as power on/off using the POWER switch.
System Configuration Memory To check the installed memory (DIMM) status Select [Advanced] → [Memory Information] and check the status indications. Saving the Configuration Data To save the BIOS configuration data Select [Exit] → [Save Changes & Exit] or [Save Changes]. To discard changes to the BIOS configuration data Select [Exit] → [Exit Without Saving Changes] or [Load Previous Value].
4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security System Hardware Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu. Main Start the SETUP utility to display the Main menu.
System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Processor Type Parameter Intel®Xeon™Processor Processor Speed 2.40GHz/2.80GHz Cache RAM 512KB System Memory 584KB Extended Memory (Extended memory size) BIOS Version (Version of BIOS) System Time System Date Language HH:MM:SS MM/DD/YYYY [English (US)] Français Deutsch Italiano Español CD-ROM Primary Master Description Indicates the type of the installed CPU (view only).
4-10 System Configuration Advanced Move the cursor onto "Advanced" to display the Advanced menu. There is no configurable item on the Advanced menu screen below. Display each sub menu and make settings on the sub menu screen. Select an option with the "X" mark and press Enter to display its submenu.
System Configuration 4-11 Advanced Select "Advanced" on the Advanced menu to display the following screen. Phoenix BIOS Setup Utility Advanced Advanced Item Specific Help Display the diagnostic screen during POST instead of the Logo. The boot-time diagnostic screen is redirection or rompilot is enabled.
4-12 System Configuration Processor Information Select "Processor Information" on the Advanced menu to display the following screen. Phoenix BIOS Setup Utility Advanced Processor Information Processor 1 Type: Processor 2 Type: F1 Help Esc Exit Item Specific Help xxxxxxxx xxxxxxxx Select Item Select Menu -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save Changes & Exit See the table below for setup options on the screen.
System Configuration 4-13 Memory Information Select "Memory Information" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Option DIMM #1- #6 Size DIMM #1- #6 Speed Parameter – – Description Indicates the size of memory installed on DIMMs 1 (#1) to 6 (#6). "None" indicates no DIMM installed (view only). Indicates the type of DIMM (DDR200/DDR266) installed on DIMMs 1 (#0) to 6 (#6). "None" indicates no DIMM installed (view only).
4-14 System Configuration Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen. Phoenix BIOS Setup Utility Advanced Peripheral Configuration Serial Port A: Serial Port B: F1 Help Esc Exit Item Specific Help Disables serial port 1 or sets the base address/IRQ of serial port 1.
System Configuration 4-15 Monitoring Configuration Select "Monitoring Configuration" on the Advanced menu to display the following screen.
4-16 System Configuration Option POST Pause Monitoring Time-out Parameter 1 - [3] - 20 Description Specify the POST monitoring time period during boot-up restriction. Your Setting [ ]: Factory-set IMPORTANT: When connecting a Fibre Channel disk array device, change the set value of "Boot Monitoring Time-out Period" depending on the wait time for the completion of the Fibre Channel disk array device initialization. Ex.
System Configuration 4-17 See the table below for setup options on the screen. Option On Board SCSI On Board LAN 1, 2 PCI Slot 1 - PCI Slot 3 Parameter Disabled [Enabled] Disabled [Enabled] Disabled [Enabled] Description Enable or disable expansion of SCSI BIOS on the motherboard. LAN1: Enable or disable 10/100BASE LAN controller on the motherboard. LAN2: Enable or disable 1000BASE LAN controller on the motherboard. Enable or disable BIOS on a device (board) connected to the PCI bus.
4-18 System Configuration Keyboard Features Select "Keyboard Features" on the Advanced menu to display the following screen. The NumLock submenu allows you to make keyboard settings. Phoenix BIOS Setup Utility Advanced Keyboard Features NumLock: Key Click: Keyboard Auto-repeat Rate: Keyboard Auto-repeat Delay: F1 Help Esc Exit Select Item Select Menu [Auto] [Disabled] [10/sec] [1 sec] -/+ Change Values Enter Select Sub-Menu Item Specific Help Selects Power-on state for Numlock.
System Configuration 4-19 Security Move the cursor onto "Security" to display the Security menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help Supervisor Password is User Password is Set Supervisor Password Set User Password Password on boot: Clear Clear [Enter] Enter [Disabled] Power Switch Mask: Option ROM Menu Mask: [Unmasked] [Unmasked] F1 Help Esc Exit Select Item Select Menu Supervisor Password controls access to the setup utility.
4-20 System Configuration IMPORTANT: User password setup is not available before Supervisor password setup. Do not set any password before installing the OS. See the table below for setup options on the screen.
System Configuration 4-21 System Hardware Move the cursor onto "System Hardware" to display the System Hardware menu. To make a selection for "Thermal Sensor", "Wake On Event", and "Console Redirection", first select a desired option and press Enter to display its submenu. See the table below for setup options on the screen.
4-22 System Configuration The table below lists how selections for "AC LINK" determine the power status of the server when the power supply to the server restarts. State before powered off In service Out of service (DC power: Off) Forced shutdown * * Parameter Last State On Off Off Stay Off Off Off Off Power On On On On Pressing the POWER switch for over four seconds shuts down the power to the server.
System Configuration 4-23 Wake On Events Select "Wake On Events" on the System Hardware menu and press Enter to display the following screen. Phoenix BIOS Setup Utility System HardwareSystem Hardware Wake On Events Wake On LAN: F1 Help Esc Exit Item Specific Help Enables Wake On LAN support. [Enabled] Select Item Select Menu -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save Changes & Exit See the table below for setup options on the screen.
4-24 System Configuration Console Redirection Select "Console Redirection" on the System Hardware menu and press Enter to display the following screen. Phoenix BIOS Setup Utility System Hardware Console Redirection Serial Port Address: [Disabled] Baud Rate: Flow Control: Console Connection: [19.2K] [XON/XOFF] [Direct] F1 Help Esc Exit Select Item Select Menu -/+ Change Values Enter Select Sub-Menu Item Specific Help If enabled, the console will be redirected to this port.
System Configuration 4-25 ft Memory Select "ft Memory" on the System Hardware menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Size Start Address Parameter [0] - Description Size of ft Memory is specified (MB) Shows the start address of ft Memory (view only) Your Setting [ ]: Factory-set IMPORTANT: Unless you use ft Memory, do not change the factory setting. To use ft Memory, you need to prepare an “ft Memory RAM Disk.
4-26 System Configuration Boot Move the cursor onto "Boot" to display the Boot menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help ATAPI CD-ROM Drive + Removable Device + Hard Drive Intel(R) Boot Agent Version 4.0.1.7 F1 Help Esc Exit Select Item Select Menu Use < >or< >to select a device, then press <+> to move it up the list, or < >to move it down the list. Press to exit this menu.
System Configuration 4-27 Exit Move the cursor onto "Exit" to display the Exit menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help Save Changes & Exit Exit Without Saving Changes Get Default Value Load Previous Value Save Changes F1 Help Esc Exit Exit System Setup and save your changes to CMOS.
4-28 System Configuration Get Default Value Select this option to restore all default values (factory-set values) of the SETUP utility. The following screen appears: Setup Confirmation! Load default configuration now? [Yes] [No] Select "Yes" to restore default values. Select "No" to return to the Exit menu screen. IMPORTANT: The default value slightly differs from the factory-set value. Check all setting values before restoring the default value.
System Configuration 4-29 SCSI BIOS ∼ FAST!UTIL ∼ For several settings of the SCSI controller on the motherboard, the SCSI BIOS utility "Fast!UTIL" is used. The SCSI BIOS utility can be started by simple keystrokes during execution of POST without use of a special start disk. The SCSI BIOS built in the server is set to the optimum at the shipment. Accordingly, the SCSI BIOS may not be changed by using this utility.
4-30 System Configuration Start Procedure Start Fast!UTIL in the procedure below: 1. Turn on the power of the server. The start message appears on a screen in the middle of POST. 2. Press Q and Ctrl together. Fast!UTIL is started. IMPORTANT: Press these keys before message "QLogic Adapter using IRQ number x" or later appears. QLogic Corporation QLA 1216x PCI SCSI ROM BIOS Version X.XX Copyright (C) QLogic Corporation 1993-2001 All rights reserved. www.qlogic.
System Configuration 4. Select the proper adapter. IMPORTANT: The adapter "QLA12160 Ultra3 2000" is used for built-in hard disk. Do not select it. Highlight the displayed item with the cursor keys and press Enter. Select Host Adapter Adapter Type I/O Address QLA12160 Ultra3 xxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxx 2000 xxxx xxxx The display returns to "Fast!UTIL Options." The name of the selected host adapter appears at the upper left corner of the screen.
4-32 System Configuration Configuration Settings If you select "Configuration Settings" from the "Fast!UTIL Options" menu, the screen for setting the configuration appears.
System Configuration 4-33 SCSI Device Settings If you put the cursor on "SCSI Device Settings" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the device connected to the host adapter appears. The table below shows the parameters of the setting items and their factory settings. IMPORTANT: The settings can be made for each SCSI bus.
4-34 System Configuration SCSI Bus Settings If you put the cursor on "SCSI Bus Settings" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the SCSI bus of the host adapter appears. The table below shows the parameters of the setting items and their factory settings. IMPORTANT: The settings can be made for each SCSI bus.
System Configuration 4-35 Selectable Boot Settings If you put the cursor on "Selectable Boot Settings" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the start from the device connected to the host adapter appears.
4-36 System Configuration Scan SCSI Bus If you select "Scan SCSI Bus" from the "Fast!UTIL Options" menu, the list of devices connected to each SCSI bus is displayed in the order of SCSI IDs. The information to be displayed includes the device manufacturer, product name and firmware revision. SCSI Disk Utility If you select "SCSI Disk Utility" from the "Fast!UTIL Options" menu, the utility menu which is used to format or verify the connected SCSI devices appears.
System Configuration 4-37 Exit Fast!UTIL ∼ Termination and Storage of Fast!UTIL ∼ After changing the settings, press Esc several times to display the "Fast!UTIL Options" menu. If you select "Exit Fast!UTIL" from the menu, the screen for terminating Fast!UTIL appears. However, if the settings are different from those before the start, the screen prompting you to save the settings appears before the display of the termination screen.
4-38 System Configuration FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the server for over four seconds. The power is forcibly turned off.
System Configuration 4-39 Clear CMOS / Password (Configuring Motherboard Jumpers) With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the passwords, you can clear them by following the procedure described in this section. You can also use the same procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data restores the factory settings.
4-40 System Configuration Pins for protecting/clearing the passwords Place the clip on the two pins to clear the passwords. Remove the clip from these pins to protect the passwords (factory-set). Pins for protecting/clearing the CMOS data Place the clip on the two pins to clear the CMOS data. Remove the clip from these pins to protect the CMOS data (factory-set). The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely.
System Configuration 4-41 TIPS: A message informing you of the completion of CMOS clear and prompting you to clear CMOS will appear for 10 seconds. Note that even if you do not do anything, the process goes on and the server will be rebooted automatically. 8. If the message [Non volatile memory cleared] appears after rebooting and during POST, turn off the power by pressing the POWER switch and unplug the both power cords.
4-42 13. System Configuration Shortly after you connect the both power cords, the BMC status LED of PCI Module #2 will start to blink. When the BMC status LED goes off, the clear information of the PCI Module #1 is reflected to the PCI Module #2. CHECK: The BMC status LED blinks to show that synchronous processing is being performed between the two modules.
System Configuration 4-43 How to Clear Passwords 1. Power off NEC Express5800/ft series and unplug the both power cords. 2. Remove the both PCI modules (#1 and #2) from the NEC Express5800/ft series (see page 8-29 “Removing PCI Module”). 3. Open the top cover of the PCI Module #1. 4. Make setting of jumper switch for clearing the password. Remove the clips from the jumper pins 11-12 and place them on the jumper pins 3-4 on the PCI Module #1. 5.
4-44 System Configuration 11. Mount the PCI Module #1 again to the NEC Express5800/ft series (see page 8-31 “Installing PCI Module”) and plug the power cord to the AC inlet B (for Group1). (The POWER Switch LED will be turned on.) 12. Likewise, mount the PCI Module #2 to the NEC Express5800/ft series and plug the power cord to the AC inlet A (for Group2). 13. Shortly after you connect the both power cords, the BMC status LED on PCI Module #2 will start to blink.
Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
5-2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation. Start Menu The NEC EXPRESSBUILDER provides three procedures to start the server as described below.
Installing and Using Utilities 5-3 Then operate the server remotely from the management PC by using the items in the menu. IMPORTANT: Do not use this CD-ROM on computers other than NEC Express5800/ft series with which it is packaged (including other NEC Express5800 models). Otherwise, a breakdown may result. To use the consoleless feature, make sure that keyboard is not connected to the server.
5-4 Installing and Using Utilities NEC EXPRESSBUILDER Top Menu The NEC EXPRESSBUILDER top menu is used for the setup of hardware and the setup and installation of OS. Start Start the NEC EXPRESSBUILDER top menu following the procedure below: 1. Turn on the powers of peripherals and the power of the server in this order. 2. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. 3.
Installing and Using Utilities 5-5 Setup The setup program is exclusively used for your server to perform automatic setup operations within the range from the settings of internal parameters and states of hardware to the installation of Windows Server 2003, Enterprise Edition and several utilities. Use the setup program if hard disks are used with a partition different from that at purchase, or if OS is reinstalled. This feature carries out the complicated setup.
5-6 Installing and Using Utilities Tools The Tools Menu is used to start each of the several utilities stored in the NEC EXPRESSBUILDER CD-ROM individually for manual setup by operator. Use the Tools Menu to provide settings that the setup program cannot do automatically or detailed settings. Also use the Tools Menu when system diagnosis is performed or a support disk is created. The items in the Tools Menu are described below. NEC Express5800 NEC EXPRESSBUILDER Ver3.
Installing and Using Utilities 5-7 BIOS/FW/etc. Update The program which is necessary for the update work is transferred to the floppy disk which the various update modules of BIOS/FW were stored in. After the reboot, an update program is started automatically from the floppy disk, and various BIOS/FW's are updated. IMPORTANT: During the execution of the update program, do not turn off the power of the system. If the update is interrupted halfway, the system will not be able to be started.
5-8 Installing and Using Utilities Consoleless Menu The NEC EXPRESSBUILDER contains the "consoleless" feature that enables configuration of the server by remote operation from the management PC, even if a console device such as keyboard is not connected to the server. IMPORTANT: Do not use this CD-ROM on computers other than NEC Express5800/ft series with which it is packaged (including other NEC Express5800 models). Otherwise, a breakdown may result.
Installing and Using Utilities 5-9 Menu Items Only the menu items available in consoleless operation are extracted from the NEC EXPRESSBUILDER Top Menu. See the NEC EXPRESSBUILDER Top Menu described earlier for each function. 1 2 3 1 2 3 See the "NEC EXPRESSBUILDER Top Menu". Shows detailed explanation of each function. Terminate the NEC EXPRESSBUILDER. IMPORTANT: The following functions differ from the Tools Menu in the NEC EXPRESSBUILDER Top Menu.
5-10 Installing and Using Utilities Master Control Menu The Master Control Menu is used to: • Read documentation, • Install the management software, and • Install the viewer application (Adobe Acrobat Reader). TIPS: Master Control Menu requires Microsoft Windows 95 (or later) or Windows NT 4.0 (or later). To read documentation (HTML and PDF files) in the NEC EXPRESSBUILDER CD-ROM, the HTML browser (Microsoft Internet Explorer Version 5.0 (or later) or Netscape Communicator Version 4.
Installing and Using Utilities 5-11 NEC ESMPRO Agent and Manager NEC Express5800/ft series system management applications "NEC ESMPRO Manager" and "NEC ESMPRO Agent" are bundled to accessory CD-ROM "NEC EXPRESSBUILDER." This manual describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations. These applications are necessary for continuous operation of NEC Express5800/ft series.
5-12 Installing and Using Utilities Effects of using NEC ESMPRO Manager and Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. − Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems. If a server detects a fault, the server provides NEC ESMPRO Manager with the proper alert report.
Installing and Using Utilities 5-13 Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time. Early detection of error If a fault occurs, NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
5-14 Installing and Using Utilities Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server. You can view the information managed and monitored by NEC ESMPRO Agent on the data viewer of NEC ESMPRO Manager. NEC ESMPRO Agent also manages and monitors all the components and conditions required to keep the server reliability at a high level such as hard disks, CPU, memory, fans, power supply, and temperature.
Installing and Using Utilities 5-15 Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions. If a major component fails, the NEC ESMPRO fault report function can notify the system Administrator of the occurrence of the fault.
5-16 Installing and Using Utilities . Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management. NEC ESMPRO Manager manages servers by using the following three types of GUIs.
Installing and Using Utilities 5-17 Data Viewer The data viewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. Alert Viewer The Alert Viewer manages fault reports sent from servers together. A fault occurred in a server is immediately reported to the Alert Viewer. The Administrator can recognize all faults on the network instantly.
5-18 Installing and Using Utilities NEC ESMPRO Agent Device ID in Alert Report Some NEC Express5800/ft series reports use unique device IDs which correspond to the devices listed in the table below as the device identification information.
Installing and Using Utilities Device name SCSI enclosure 2 SCSI slot 1 on SCSI enclosure 2 SCSI slot 2 on SCSI enclosure 2 SCSI slot 3 on SCSI enclosure 2 Electronics 1 on SCSI enclosure 2 Power supply unit on SCSI enclosure 2 5-19 Device ID 11/40 11/40/1 11/40/2 11/40/3 11/40/120 11/40/100 The figure below shows the actual locations of the device names displayed on the NEC ESMPRO screen. In the case of the tower model, modules are mounted vertically instead of horizontally.
5-20 Installing and Using Utilities Supplement Note the following when using NEC ESMPRO Agent. Application log registered when system starting · About the event of “Source: Perflib” When system is starting, Perflib log may be registered to the application log. The detailed information about an event log is described on Microsoft Product Support Services. Please check the contents. - [INFO] Events for Performance Monitor Extensions http://support.microsoft.com/default.
Installing and Using Utilities 5-21 Change of Installation States of CPU and PCI Modules If you dynamically change the configuration of the CPU or PCI module in the relevant system during review of the server information by using the data viewer, the message prompting you to reconstruct the tree of the data viewer will appear. If you click the [Yes] button, the tree is reconstructed in the data viewer to reflect the change of the system configuration on the data viewer.
5-22 Installing and Using Utilities and the memory cannot be used. However, the status of [CPU] and [DIMM] displayed under [CPU module] in the FTServer tree on a Data Viewer becomes “Online” and the status color becomes green. Hard Disk Drives Mirrored By the Rapid Disk Resync (RDR) Function The Data Viewer’s [Mirror Disk] tree of [FTSever] shows a pair of hard disk drives constructing mirroring as one mirror.
Installing and Using Utilities 5-23 Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default “public” to a community name, change the community settings of the NEC ESMPRO Agent, too. 1. Double-click the [NEC ESMPRO Agent] icon in [Control Panel]. 2. Select a desired community name from the [SNMP Community] list box in [SNMP Setting] of the [General] sheet.
5-24 Installing and Using Utilities About the warning event of CPU load Monitoring If NEC ESMPRO Agent cannot get performance information from the OS due to a temporary resource shortage or high load ratio on the system, it will record the following event log. However, there is no real problem on operation. (In the description, Y and X represent alphanumeric characters.) Source: ESMCpuPerf Event ID: 9005 Description: Cannot get system performance information now (YYYY Code=xxxx).
Installing and Using Utilities 5-25 Current Status of Temperature, Voltage and Fan Sensors Some modes are equipped with temperature/voltage/fan sensors that do not have information on status, current values, rpm, threshold etc. Therefore, if you view such a sensor on NEC ESMPRO Manager, it may be displayed as follows: The status becomes “Unknown” (grayed out) on the data viewer. The current value or rpm becomes “Unknown” on data viewer. The status is grayed out on the Web component data viewer.
5-26 Installing and Using Utilities When [ft Server] Tree Appears on Date Viewer in an Incorrect Manner If you open a Data Viewer immediately after the system starts up, the tree or the state of a Data Viewer may not be displayed correctly due to high load of the system. In about 20 minutes after the system startup, when a pop-up message (below) which prompt you to reconstruct a Data Viewer appears, click [OK]. The Data Viewer will be reconstructed and the tree and the status will be displayed correctly.
Installing and Using Utilities 5-27 Printer Information’s Available Time: When you add a new printer, install its driver and make its settings, if you do not make settings for the available time from Add Printer Wizard, the printer’s available time (From and To) in [Printers and Faxes] are [00:00], on the other hand, Manager’s time are [9:00]. To display them properly, make the settings of printer from [Printers and Faxes]. The procedures are as follows; 1.
5-28 Installing and Using Utilities NEC ESMPRO Manager To monitor and manage a computer, on which NEC ESMPRO Agent is installed, with a management PC online, use NEC ESMPRO Manager that is bundled with the product. For detailed procedures of installation and setting, see online documents or NEC ESMPRO Online Help. TIPS: Online documents provide cautions and information for using NEC ESMPRO Manager. See NEC ESMPRO Manager User’s Guide in the NEC EXPRESSBUILDER CD-ROM.
Installing and Using Utilities 5-29 Monitoring CPU Module To monitor the CPU modules and the components on the CPU module, see the [CPU Module] tree. To see the information on the [CPU Module] tree, select the target CPU module from [CPU Module] in the [FTServer] tree. You can see the following information on the modules and the components on the CPU modules in the [CPU Module] tree. General Allows the configuration and other information on the CPU modules to be viewed.
5-30 Installing and Using Utilities Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See "Maintenance of NEC Express5800/ft series" described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree→[Hardware] tree→[Field Replaceable Unit] tree. CPU Allows the information of the CPU on the CPU modules to be viewed.
Installing and Using Utilities 5-31 Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [FTServer] tree. You can see the following information on the PCI modules and the components on the PCI modules of the [PCI Module] tree. (This section describes the general information screens of the PCI modules.
5-32 Installing and Using Utilities Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [FTServer] tree. You can see the following information on the PCI slot and the devices on the PCI slot in the [PCI slot] tree. General Allows the PCI slot configuration information to be viewed.
Installing and Using Utilities PCI Device – Detailed information Allows the detailed information of a device on the PCI slot to be viewed. PCI Bridge – General Allows the information of bridges on the PCI bus to be viewed PCI Bridge – Bus information Allows the bus information of a bridge on the PCI bus to be viewed. PCI Bridge – Detailed information Allows the detailed information of a bridge on the PCI bus to be viewed.
5-34 Installing and Using Utilities Monitoring BMC on PCI Module To monitor the base management controller (BMC), controller for system management, on the PCI modules, see the [BMC] tree. To see the information on the [BMC] tree, select [PCI Module] [PCI module (containing BMC to be seen)] [BMC] of the [FTServer] tree. You can see the BMC F/W version and other information in the [BMC] tree.
Installing and Using Utilities 5-35 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [FTServer] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General Allows the configuration and other information of the SCSI enclosure to be viewed.
5-36 Installing and Using Utilities Electronics – General Allows the configuration and other information of the SCSI enclosure electronics to be viewed. Electronics – Maintenance Allows the MTBF information of the SCSI enclosure electronics to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI electronics enclosure. SCSI Slot – General Allows the configuration and other information of the SCSI slot to be viewed.
Installing and Using Utilities 5-37 SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI slot. Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree. To view information on [Mirror Disk] tree, select [Mirror Disk] under [FTServer] tree.
5-38 Installing and Using Utilities Monitoring Hard Disk To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Manager and Agent. You can see configurations and information of hard disk in the Data Viewer. Monitoring Operations This section describes how to maintain hard disks. 1. Confirmation of hard disk failure If NEC ESMPRO Agent detects some problem with a hard disk, it will report an alert of the problem to NEC ESMPRO Manager.
Installing and Using Utilities 2. 5-39 Confirmation of mirror status To check the redundancy status of the failed mirror disk, open [Mirror Disk] screen under [FTServer]. On this screen, you can check the redundancy status of the mirror and the status of the mirrored hard disks.
5-40 Installing and Using Utilities IMPORTANT: The Mirror Disk screen shows a pair of two hard disks as a mirror. Disk pairs are shown in the same manner even if a few volumes are created within a single disk or one volume spans a few disks (span volume). A few volumes are created within a single disk: Boot volume Mirror Boot volume Volume A Volume C Volume B Volume D Mirror Mirror Volume A Volume C Volume B Volume D The screen shows information on a pair of hard disks that make up a mirror.
Installing and Using Utilities 5-41 IMPORTANT: A volume that spans a few hard disks is mirrored (mirror volume, span volume) Boot volume Mirror Volume A Mirror Boot volume Volume A Volume A Mirror Volume A Even if a volume consists of a few hard disks, the screen shows information on each pair of hard disks that make up a mirror. In the above example, Volume A is shown in Mirror 2 (10/40/2, 11/40/2) and Mirror 3 (10/40/3, 11/40/3), separately.
5-42 3. Installing and Using Utilities Recovery from a hard disk failure If a hard disk breaks, the broken disk must be replaced immediately. This section describes alert reports and status shown by the Data Viewer while disks are replaced to restore mirroring. (1) Detecting problem of a hard disk See [1. Confirm of hard disk failure] above. (2) Removing the hard disk Disconnect the hard disk with the problem. At this time, NEC ESMPRO Agent reports the following alert to manager.
Installing and Using Utilities 5-43 Also, at this time, the redundant status of mirrored disks is changed to "Warning". [Mirror Disk] (3) Connect a new hard disk Next, connect a new hard disk to the same SCSI Slot. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk are changed to the state of normal in the data viewer. When the hard disk is connected, SCSI Slot changes the status to "ONLINE".
5-44 Installing and Using Utilities When the hard disk is connected, SCSI Slot changes the status to "Normal". [SCSI Slot] → [General] Also, at this time, the state of the mirrored disks changes to "Normal".
Installing and Using Utilities 5-45 Maintenance of NEC Express5800/ft series NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance.
5-46 Installing and Using Utilities The table below shows the component-specific maintenance functions executable from NEC ESMPRO. Component CPU module R: L: √: –: R L – √ √ Board switch √ R L √ √ Remote. Executable from remote management PC by using NEC ESMPRO Manager Local. Executable on local server by using ft server utility Support Not support Bus reset Component SCSI bus R: L: √: –: R L – √ Change of primary SCSI bus R L – – Remote.
Installing and Using Utilities 5-47 Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [FTServer] tree of the data viewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree. To start or stop a component with the ft server utility, use the utility screen of the component. The table below shows the potential cases in which a component is to be started or stopped.
5-48 Installing and Using Utilities Procedure in NEC ESMPRO Manager Start 1. Select the target component in the [FTServer] tree. 2. Check the current state with the "Status" display on the target component screen. 3. Click the [Bring Up] button in the [Maintenance] screen for the target component. A certain time is required for the start. The start result can be confirmed by "State" on the target component screen.
Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of CPU module [CPU Module] – [CPU Module] – [Maintenance] 5-49
5-50 Installing and Using Utilities Procedure in the ft server utility Start 1. Select the target component by using the ft server utility. 2. Check the current state of the target component with the LEDs. 3. Click the [Up] button of the target component. A certain time is required for the start. The start result can be confirmed by the LEDs on the target component. The result of the start operation is registered in the event log. Stop Stop before replacing components. 1.
Installing and Using Utilities 5-51 Check and Clear of MTBF Information The MTBF information of a component can be viewed or cleared (initialized). NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
5-52 Installing and Using Utilities Component MTBF clear Remote SCSI Enclosure Local To start the module/component forcibly after replacing a module or if MTBF became lower than the threshold due to malfunction and disabled the module/component. To start the module/component forcibly after replacing a module or if MTBF became lower than the threshold due to malfunction and disabled the module/component.
Installing and Using Utilities 5-53 Procedure in the ft server utility Perform the procedure below before replacement of a component. 1. Select the target component by using the ft server utility. 2. Check the current state of the target component with the LEDs and event log. 3. Click the [Clear] button in [MTBF Clear] of the target component. The MTBF clearing result can be confirmed by the LEDs on the target component. The result of the MTBF clearing operation is registered in the event log. 4.
5-54 Installing and Using Utilities Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fault occurs in a component, the NEC Express5800/ft series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the data viewer. Open the tree of the component to be diagnosed and select the [Maintenance] tree.
Installing and Using Utilities 5-55 Procedure in NEC ESMPRO Manager 1. Select the target component in the [FTServer] tree. 2. Check the current state with the "State" display on the target component screen. If the component is operating, stop the component. 3. Click the [Diagnostics] button in the [Maintenance] screen for the target component. The diagnosis result can be confirmed by "Result" of the diagnosis on the target component screen.
5-56 Installing and Using Utilities Procedure in the ft server utility 1. Select the target component by using the ft server utility. 2. Check the current state of the target component with the LEDs. If the component is operating, stop the component. 3. Click the [Diagnostics] button in the [Diagnosis Information] on the target component. The diagnosis result can be confirmed by the LEDs on the target component. The result of the diagnosis is registered in the event log. 4. Start the component.
Installing and Using Utilities 5-57 Firmware Update NEC Express5800/ft series can update firmware (including BIOS) if some hardware components operate in the online state (in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the data viewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
5-58 Installing and Using Utilities Procedure in NEC ESMPRO Manager 1. Save the image data of the update firmware in an arbitrary directory of the NEC Express5800/ft series. Save the image data in any way. Write down the path to the directory in which the image data is saved. 2. Select the target component in the [FTServer] tree. 3. Check the current state with the "State" display on the target component screen. If the component is operating, stop the component. 4.
Installing and Using Utilities 7. 5-59 Start the other module stopped. Starting the module causes the firmware to be updated automatically. However, if the [Enable automatic firmware update] property is invalid, update the module in the procedure as follows: (1) Check the current state with the "State" display on the target component screen. If the component is operating, stop the component. (2) Click the [Firmware Update] button in the [Update] screen for the target component.
5-60 Installing and Using Utilities Procedure in ft server utility 1. Save the image data of the update firmware in a desired directory of the NEC Express5800/ft series. Save the image data in some manner. Write down the path to the directory in which the image data is saved. 2. Select the target component with the ft server utility. 3. Check the current state of the target component with the LEDs. If the component is operating, stop the component. 4. Click the [Firmware...
Installing and Using Utilities 7. 5-61 After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the module under operation is stopped. 8. Start the other inactive module. Starting the module causes the firmware to be updated automatically.
5-62 Installing and Using Utilities Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the data viewer. To collect the dump with the ft server utility, use the utility screen of the component. IMPORTANT: Acquire the dump only for the examination of a fault. The dump can be collected in two ways. In each way, the dump file is collected with the same path and file name "%SystemDrive%\NECDump\MEMORY.DMP" as the dump file of the OS standard.
Installing and Using Utilities 5-63 Procedure in NEC ESMPRO Manager The [Dump] button of NEC ESMPRO Manager performs the function of "saving dump during system operation." 1. Select [CPU Module] in the [FTServer] tree. 2. Check the current state with the "State" display on the target component screen. 3. Click the [Dump] button in the [Maintenance] screen for the target component. A certain time is required for the dump saving. The dump is stored as %SystemDrive%\NECDump\MEMORY.
5-64 Installing and Using Utilities Procedure in ft server utility 1. Select the target CPU module by using the ft server utility. 2. Check the current state of the target CPU module with the LEDs. 3. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button. A certain time is required for the dump acquisition. The dump is stored as %SystemDrive%\NECDump\MEMORY.DMP on the server. The result of the dump acquisition can be confirmed in the event log.
Installing and Using Utilities 5-65 SCSI Bus Reset The SCSI bus can be reset. Select [FTServer] tree→[PCI Module]→[SCSI adapter]→[SCSI bus] screens with the ft server utility. Open the tree of the component for which the SCSI bus is to be reset and select the [SCSI bus] tree. The table below shows the potential cases in which the SCSI bus is reset. Component Bus reset Remote SCSI Bus – Local When a malfunction occurs in the SCSI bus to require the bus reset.
5-66 Installing and Using Utilities Setup of Preventive Disk Maintenance In this section, the preventive disk maintenance (S.M.A.R.T.) is configured. If the preventive disk maintenance (S.M.A.R.T.) is enabled (by checking Enable on the setting screen), the disk fault monitoring function is enabled to detect possible disk faults. Disabling the preventive disk maintenance disables the disk fault monitoring function.
Installing and Using Utilities 5-67 Setup of System Operation The following properties can be set as the operation setup of the whole system. Quick dump If this property is enabled (by checking "Enable" on the setup screen), the dump is acquired in parallel with the system startup if a fault occurs in the system. If this property is disabled, the dump is acquired by the dump function normally provided by OS. The initial setup value is "Enable.
5-68 Installing and Using Utilities Configure the system settings using the ft server utility in the following procedure. The system cannot be configured using the NEC ESMPRO Manager. 1. Select [General] in the [FTServer] tree. 2. Check the property of carrying out the modification with [System Settings] (or cancel the check). 3. Click the [Apply] button.
Installing and Using Utilities 5-69 BMC Firmware Update The firmware of the BMC on the PCI module can be updated. The base management controller (BMC) is the processor exclusively used for monitoring the system’s operating environment faults and controlling of the system. The BMC firmware can be updated by using the BMC firmware update utility. Both NEC ESMPRO Manager and the ft server utility can start the BMC firmware update utility.
5-70 Installing and Using Utilities Procedure of Update from NEC ESMPRO Manager Menu Update firmware in the procedure as follows: 1. Select [Tools]→[BMC FW Update Utility] from the Operation Window’s menu. The [BMC FW Update] dialog box appears. 2. Enter the device name and click [OK]. The [Execution Check] dialog box appears. 3. Store the firmware in the directory specified by [Location]. The storage area may be modified. See "Change of Update Data Storage Destination " described later. 4.
Installing and Using Utilities Procedure of Update from ft server utility Update the firmware in the procedure as follows: 1. Click the [Firmware] button in the [Firmware] tree. The [BMC FW Update] dialog box appears. 2. Enter the device name and click [OK]. The [Execution Check] dialog box appears. 3. Store the firmware in the directory shown in [Location]. The storage area may be changed. See "Change of Update Data Storage Destination" described later. 4. Click [OK]. Execute the firmware update.
5-72 Installing and Using Utilities Change of Update Data Storage Destination Perform the firmware update by using the ft server utility in the procedure below: 1. Click the [Property...] button in [BMC Firmware Update Service]. The [BMC FW Update Service Properties] dialog box appears. 2. Enter the storage destination in [Storage directory for update data:] and click [Register].
Installing and Using Utilities 5-73 Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON. NEC ESMPRO Manager window is updated by one minute-interval polling by default. Therefore, there is some time-lag for NEC ESMPRO Manager to recognize changes in NEC Agent.
5-74 Installing and Using Utilities Change of Device State Color on DataViewer From Manager Ver3.88 and Agent Ver3.8a, some change has been made to the color of device state in order to improve intuitive recognition at an abnormality or a system trouble occurrence.
Installing and Using Utilities 5-75 NEC MWA ∼ MANAGEMENT WORKSTATION APPLICATION ∼ NEC MWA is an application that enables the remote management of the server through a management PC over the network. (A management PC is a computer running NEC ESMPRO Manager.) Refer to “MWA First Step Guide” in the following directory of NEC EXPRESSBUILDER CD-ROM for details of its functions and operation. CD-ROM drive: \mwa\doc\mwa_fsg.pdf TIPS: How to install NEC MWA is described in online documents.
5-76 Installing and Using Utilities Connect from the Management PC Linked through LAN On the management PC that is linked through LAN, perform the steps below: 1. Start the management PC where NEC MWA is installed. From the Start menu, select [Program] → [NEC MWA] → [MWA]. When NEC MWA starts, the initial screen “Remote Control Manager” will appear. 2. Insert a formatted 1.44MB floppy disk into the drive. 3.
Installing and Using Utilities 9. 5-77 Right-click the server name to open the pop-up menu and select [Open Remote Console] to open [MWA Remote Console]. 10. Select the [Action at Remote Console Connect] command from the popup menu displayed by right-clicking the server window to display the [Action at Remote Console Connect] dialog box. Then select [Go MWA mode]. 11.
5-78 Installing and Using Utilities Connect from the Management PC Directly Linked (through Serial port B) On the management PC that is linked directly to Serial port B of the main unit, perform the steps below: 1. Start the management PC where NEC MWA is installed. From the Start menu, select [Program] → [NEC MWA] → [MWA]. When NEC MWA starts, the initial screen “Remote Control Manager” will appear. 2.
Installing and Using Utilities 12. 5-79 Power off and on the main unit to reboot the system. After one reboot, the main menu will appear on the management PC’s screen, on which you can perform hardware setup and run utilities. TIPS: If the configuration information (CSL_LESS.CFG) in the FD has already been loaded, the main menu will appear without a reboot.
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Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server.
6-2 Maintenance DAILY MAINTENANCE To use your NEC Express5800/ft series in best condition, check and maintain regularly as described below. If an error is found on your NEC Express5800/ft series, consult your sales agent. Checking Alert Monitor the failure occurrence by NEC ESMPRO during the system operation. Always check whether any alert is reported to NEC ESMPRO Manager on the management PC.
Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent. When you have changed the hardware configuration or BIOS configuration, select "System Information Management" and then "Save" of the Off-line Maintenance Utility to make a backup copy of the system information.
6-4 Maintenance 7. Wipe the server with a dry cloth. 8. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them. Disconnect the keyboard from the server while the devices in the system (the server and the peripheral devices) remain turned on. Wipe the keyboard surface with a dry cloth.
Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis. Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: 1. Make sure that the server is powered on. 2.
6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head regularly using a cleaning tape. For procedure and interval of cleaning as well as lifetime of a tape cartridge to use, see instructions included with the tape drive.
Maintenance 6-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] → [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the server. Test Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk used as a system IMPORTANT: When executing the system diagnostics, make sure to remove the LAN cable. Executing the system diagnostics with the LAN cable connected, the network may be influenced.
6-8 Maintenance 6. Select [System Diagnostics]. The system diagnosis starts and will be completed in approximately three minutes. When the diagnosis is completed, the following appears on the screen of the display unit. System bar Test window CURSOR: Select Window Title bar ENTER: View Window P: Log Out Q: Quit Target scope System bar: Shows information including time of progress during the diagnostics.
Maintenance 6-9 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.
6-10 Maintenance System Information Viewer Provides the functions to view information on the processor (CPU) and the BIOS and export it to a text file. System Information Management Provides the function to make a back-up copy of your data. Without the backup data, the system-specific information and/or configuration may not be restored. TIPS: For information on making backup copy of system information, see the separate volume “User’s Guide (Setup).
Maintenance 6-11 RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. (Users should not attempt to remove the rack-mountable server from the rack assembly.) WARNING Do not attempt to remove the server. To avoid the risk of personal injury, users should not attempt to remove the server from the rack assembly. Removal of the server from the rack assembly should be performed by suitably trained maintenance personnel.
6-12 8. Maintenance Carry the backplane, rails and modules separately. IMPORTANT: If the server is a tower model, do not hold the front bezel to lift it. The front bezel may get detached and fall off from the server, causing damage to the server. 9. Protect the server with the shock-absorbing materials, and pack it securely. IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing it.
Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.
7-2 Troubleshooting TO LOCATE THE ERRORS Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager. [Example] NEC ESMPRO Manager Determine type and location of server/workstation trouble.
Troubleshooting 7-3 ERROR MESSAGES If the NEC Express5800/ft series enters the abnormal state, the error is posted by various means. This section explains the types of error messages. Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing. If trouble seems to have occurred, check the LED indication.
7-4 Troubleshooting Indication = A = AmbientTempAlm 00 AmbientTempAlm 02 AmbientTempAlm 07 AmbientTempAlm 09 = B = BMC Unsync STATUS LED Color State Suspected module Amber Blink CPU module Amber Lit CPU module Amber Blink CPU module Amber Lit - - CPU module PCI module #1 BMC0 Not Ready Green Blink PCI module #1 BMC1 Not Ready Green Blink PCI module #2 = C = Cor0 +12vAlm 00 Amber Blink PCI module #1 Cor0 +12vAlm 02 Amber Lit PCI module #1 Cor0 +12vAlm 07 Amber Blink PCI module #1 Cor0 +12vAl
Troubleshooting Indication Cor0 09 Cor0 00 Cor0 02 Cor0 07 Cor0 09 Cor0 +5.0vAlm STATUS LED Suspected module Color State Amber Lit PCI module #1 Bus PERR Green Blink PCI module #1 Bus SERR Green Blink PCI module #1 Fatal PCI bus error +5.0vsAlm Amber Blink PCI module #1 +5.0vsAlm Amber Lit PCI module #1 +5.0vsAlm Amber Blink PCI module #1 +5.
7-6 Troubleshooting STATUS LED Suspected module Color State Cor1 +12vAlm 00 Amber Blink PCI module #2 Indication Cor1 +12vAlm 02 Amber Lit PCI module #2 Cor1 +12vAlm 07 Amber Blink PCI module #2 Cor1 +12vAlm 09 Amber Cor1 00 Cor1 02 Cor1 07 Cor1 09 Cor1 00 Cor1 02 Cor1 07 Cor1 09 Cor1 00 Cor1 02 Cor1 07 Cor1 09 Cor1 00 Cor1 02 Cor1 07 Cor1 09 Cor1 00 Cor1 02 Lit PCI module #2 +2.5vAlm Amber Blink PCI module #2 +2.5vAlm Amber +2.5vAlm Amber Blink PCI module #2 +2.5vAlm Amber +3.
Troubleshooting STATUS LED Suspected module Color State Cor1 -12vAlm 07 Amber Blink PCI module #2 Indication Bus PERR Green Blink PCI module #2 -12-V power voltage alarm (upper limit) Fatal -12-V power voltage alarm (upper limit) PCI bus parity error Bus SERR Green Blink PCI module #2 Fatal PCI bus error Cor1 -12vAlm 09 Amber Cor1 01 Cor1 01 Cor1 Cor1 Explanation Lit PCI module #2 CLK Alm 00 Amber Blink CLOCK board CLK Alm 02 Amber Lit CLOCK board PCI module #2 PCI module #2 PCI module #2 PCI m
7-8 Troubleshooting STATUS LED Suspected module Color State CPU0 +12ss Alm Amber Blink CPU module #1 07 CPU0 +12ss Alm Amber Lit CPU module #1 09 CPU0 +12v Alm Amber Blink CPU module #1 00 CPU0 +12v Alm Amber Lit CPU module #1 02 CPU0 +12v Alm Amber Blink CPU module #1 07 CPU0 +12v Alm Amber Lit CPU module #1 09 CPU0 +1.5v Alm Amber Blink CPU module #1 00 CPU0 +1.5v Alm Amber Lit CPU module #1 02 CPU0 +1.5v Alm Amber Blink CPU module #1 07 CPU0 +1.5v Alm Amber Lit CPU module #1 09 CPU0 +2.
Troubleshooting Indication CPU0 +5.0vAlm 07 CPU0 +5.0vAlm 09 CPU0 +5.0vsAlm 00 CPU0 +5.0vsAlm 02 CPU0 +5.0vsAlm 07 CPU0 +5.
7-10 Troubleshooting STATUS LED Suspected module Color State CPU00 Temp Alm Amber Blink CPU module #1 00 CPU00 Temp Alm Amber Lit CPU module #1 02 CPU00 Temp Alm Amber Blink CPU module #1 07 CPU00 Temp Alm Amber Lit CPU module #1 09 CPU01 Temp Alm Amber Blink CPU module #2 00 CPU01 Temp Alm Amber Lit CPU module #2 02 CPU01 Temp Alm Amber Blink CPU module #2 07 CPU01 Temp Alm Amber Lit CPU module #2 09 CPU2 +12ss Alm Amber Blink CPU module #2 00 CPU#1 temperature alarm (lower limit) CPU#1 fatal temperatur
Troubleshooting STATUS LED Suspected module Color State CPU2 +2.5VcAlm Amber Blink CPU module #2 00 CPU2 +2.5VcAlm Amber Lit CPU module #2 02 CPU2 +2.5VcAlm Amber Blink CPU module #2 07 CPU2 +2.5VcAlm Amber Lit CPU module #2 09 CPU2 +3.3vAlm Amber Blink CPU module #2 00 CPU2 +3.3vAlm Amber Lit CPU module #2 02 CPU2 +3.3vAlm Amber Blink CPU module #2 07 CPU2 +3.3vAlm Amber Lit CPU module #2 09 CPU2 +3.3vsAlm Amber Blink CPU module #2 00 CPU2 +3.3vsAlm Amber Lit CPU module #2 02 CPU2 +3.
7-12 Troubleshooting Indication CPU2 removed CPU2 00 CPU2 02 CPU2 07 CPU2 09 STATUS LED Suspected Color State module Green Blink CPU module #2 Temp Alm Amber Blink CPU module #2 Temp Alm Amber Lit CPU module #2 Temp Alm Amber Blink CPU module #2 Temp Alm Amber Lit CPU module #2 CPU2 VccpAlm 00 Amber Blink CPU module #2 CPU2 VccpAlm 02 Amber Lit CPU module #2 CPU2 VccpAlm 07 Amber Blink CPU module #2 CPU2 VccpAlm 09 Amber Lit CPU module #2 CPU2 VttAlm 00 Amber Blink CPU module #2 C
Troubleshooting Indication = M = Memory U-Err 01 Memory U-Err 02 Memory U-Err 03 Memory U-Err 04 Memory U-Err 05 Memory U-Err 06 Memory U-Err 21 Memory U-Err 22 Memory U-Err 23 Memory U-Err 24 Memory U-Err 25 Memory U-Err 26 = O = OS shutdown Alm = P = Power-off = S = SSR Processing = W = WDT timeout STATUS LED Color State Green Green Green Green Green Green Green Green Green Green Green Green Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink Suspected module CPU module #1 CPU mod
7-14 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX : CPU=Pentium III XXX MHz 0640K System RAM Passed 0127M Extended RAM Passed WARNING: 02B0: Diskette drive A error.
Troubleshooting On-screen error message 0232 Extend RAM Failed at address line Cause DIMM is faulty. 0233 Memory type mixing detected 0234 Single - bit ECC error DIMMs of the different types are installed. DIMM is faulty. 0235 Multiple - bit ECC error DIMM is faulty. 0250 System battery is dead -Replace and run SETUP 0251 System CMOS checksum bad-Default configuration used NvRAM battery is dead. 0252 Password checksum bad -Password cleared NvRAM is faulty. NvRAM is faulty.
7-16 Troubleshooting On-screen error message 0B29 Unsupported Processor detected on Processor 2 0B30 CPU FAN #1 Alarm occurred 0B31 CPU FAN #2 Alarm occurred 0B32 CPU FAN #3 Alarm occurred 0B40 Invalid System Configuration Data Cause The processor (CPU) not supported by this server is installed in Processor 2. • Dusts are clogged in fan. • Fan is faulty. • CPU module board is faulty. • Dusts are clogged in fan. • Fan is faulty. • CPU module board is faulty. • Configuration error in SETUP.
Troubleshooting On-screen error message 0B71 System temperature out of Range Cause • Ambient temperature is out of range. • Fan is faulty. • CPU/PCI module board is 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core Hardware failure 0B83 BMC IBF or OBF check failed 0B90 BMC Platform Information Area corrupted 0B91 BMC update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted faulty. BMC is faulty. • SROM is faulty. • BMC is faulty.
7-18 Troubleshooting On-screen error message 0BD6 3rd SMBus device address not acknowledged 0BD7 3rd SMBus device Error detected 0BD8 3rd SMBus timeout 0BD9 4th SMBus device address not acknowledged 0BDA 4th SMBus device Error Detected 0BDB 4th SMBus device timeout 0BDC 5th SMBus device address not acknowledged 0BDD 5th SMBus device Error detected 0BDE 5th SMBus timeout 0BDF 6th SMBus device address not acknowledged 0BE0 6th SMBus device Error detected 0BE1 6th SMBus timeout 0BE2 7th SMBus device address
Troubleshooting On-screen error message 8610 MAC Address update failed – CoreI/O#0 10/100Mbit Ethernet Controller 8611 MAC Address update failed – CoreI/O#0 Gbit Ethernet Controller Cause FRB2 timeout occurred when setting MAC address, and rewrite was unsuccessful. Action FRB2 timeout occurred when setting MAC address, and rewrite was unsuccessful.
7-20 Troubleshooting Error Notification by BEEP An error message may not be displayed on the display unit even though the POST detected an error. In such a case, the beep sounds notifies you an error. The error contents are indicated by the combination of beep sound patterns. For example, beep sounds once, consecutively three times, once, and then once (beep code: 1-3-1-1) indicates DRAM refresh test error. The following table lists the meaning of beep codes and measures against them.
Troubleshooting 7-21 Windows Server 2003, Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Server 2003, Enterprise Edition starts, the screen of the display unit turns blue and displays detailed error messages. S TOP: C0 0 0 0 2 1 A (FATAL S YSTEM ERROR) Th e Win do ws lo go n pro c e s s .. Sy s t e m pro c e s s t e rm in at e d. Un e xpe c t e dly wit h a s t at u s o f 0 x0 0 0 0 0 0 0 1 (0 x0 0 0 0 0 0 0 0 0 x0 0 0 0 0 0 0 0 ).
7-22 Troubleshooting Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent, NEC ESMPRO Manager, or GAMServer has been installed in the NEC Express5800/ft series or management PC, you can obtain the error information from the display unit of the server or management PC. See Chapter 5 or online documentation for details of such application programs.
Troubleshooting 7-23 SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the given instruction before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your sales agent.
7-24 Troubleshooting The screen turns blue during OS boot: → Wait for the period of time you set at BIOS [Boot Monitoring]; after the boot pair is automatically swapped, the server will be rebooted and the OS will start up. → Start the OS from the other PCI module’s hard disk. Fail to power off the server: Is the POWER switch enabled? → Restart the server and start the BIOS setup utility.
Troubleshooting 7-25 Fail to access to internal or external devices: Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is that device compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed. Is the power-on order correct? → When the server has any external devices connected, power on the external devices first, then the server.
7-26 Troubleshooting The keyboard or mouse fails to operate: Is the cable properly connected? → Make sure that the cable is connected to the correct connector on the rear of the server. Are the keyboard and mouse are compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed. Is BIOS configuration correct? → The keyboard and mouse may be disabled with the BIOS setup utility of the server. Check the settings with the BIOS setup utility.
Troubleshooting 7-27 Fail to access to the CD-ROM: Is the CD-ROM properly set in the CD-ROM drive tray? → The tray is provided with a holder to secure the CD-ROM. Make sure that the CD-ROM is placed properly in the holder. Is the CD-ROM applicable to the server? → The CD-ROM for Macintosh is not available for use.
7-28 Troubleshooting An error message appears while expanding BIOS of SCSI controller (ISP12160) when starting system after performing Low-Level Format and the system cannot be started: If the following message appears, you need to perform Low-Level Format again due to reasons including stoppage. Referring to “SYSTEM BIOS” in Chapter 4, change the status of [Option ROM Scan Monitoring] to “Disabled” and then perform Low-Level Format.
Troubleshooting 7-29 The server is not found on the network: Is the LAN cable connected? → Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure to use the LAN cable that conforms to the network interface standard. Is BIOS configuration correct? → The internal LAN controller may be disabled with the BIOS setup utility of the server. Check the setting with the BIOS setup utility.
7-30 Troubleshooting Failure in CPU module duplication: → If the simultaneous replacement of the CPU and PCI modules causes the CPU and PCI modules to control duplication, the CPU module duplication may fail with the following message saved in the system event log. If so, the system can be recovered from the failure starting the CPU module with ft server utility or by reinserting the CPU module. Source: srabid ID: 16474 Description: Diagnostics failure of 2: ‘CPU Get Chipset Info’ (0xf026,0x0,0x0).
Troubleshooting 7-31 → Change the value of [Boot Monitoring Time-out Period] to suit your environment. (For details, see page 4-15 “Monitoring Configuration”.) Mouse Does Not Move Smoothly, And Drawing Graphics Takes Time: Is the hardware acceleration set to Full? → Set it to “None”. Make sure to set the hardware acceleration to None in NEC Express5800/ft series (Default: None).
7-32 Troubleshooting reason, consult your sales agent. It is possible to perform reintegration forcefully. Source: ID: Description: srabid 16395 x is now STATE_BROKEN / REASON_BELLOW_MTBF (“x” is a device number.
Troubleshooting 7-33 immediately after turning on the AC power, or mounting a PCI module. The mirror of a disk may be removed if you turn on the power and start the server before or during the duplication process. Make sure to start the server after the duplication process of BMC is completed. You can check the status of the duplication process from BMC status LED of PCI module on mounted side.
7-34 Troubleshooting Event Log Perflib-related logs are recorded in the application event log when system starting: → When system is starting, Perflib log may be registered to the application log. The detailed information about an event log is described on Microsoft Product Support Services. Please check the contents. • [INFO] Events for Performance Monitor Extensions http://support.microsoft.com/default.
Troubleshooting 7-35 “Source: iANSMiniport Event ID: 11 Description: Adapter link down: Stratus emb-82544GC Copper Gigabit Adapter #2.” “Source: iANSMiniport Event ID: 13 Description: Secondary Adapter is deactivated from the Team: Stratus emb-82544GC Copper Gigabit Adapter #2.” “Source: iANSMiniport Event ID: 16 Description: Team #X: The last adapter has lost link. Network connection has been lost.” “Source: iANSMiniport Event ID: 35 Description: Initializing Team #X missing adapters.
7-36 Troubleshooting EvntAgnt log is recorded in the application event log: → This event does not have any influence on the system, not on SNMP services. Thus no measurement is required. Source: EvntAgnt ID: 1003 Description: TraceFileName parameter not located in registry; Default trace file used is . Source: EvntAgnt ID: 1015 Description: TraceLevel parameter not located in registry; Default trace level used is 32.
Troubleshooting 7-37 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the OS will boot. Is BIOS configuration correct? → The boot device order may be specified with the BIOS setup utility of the server.
7-38 Troubleshooting Problems with Master Control Menu Failed to read online documentation: Is HTML browser installed properly? → Online documentation is an HTML-format file. Install the HTML browser (Internet Explorer 5.x or later) in your operating system. Is HTML file properly associated to the browser software? → Online documentation accesses the local files in CD-ROM. If the extension of HTML file (.htm or .
Troubleshooting 7-39 Problems with NEC ESMPRO NEC ESMPRO Manager → See Chapter 5. See also online document in NEC EXPRESSBUILDER CD-ROM for troubleshooting and other supplementary information. NEC ESMPRO Agent → See Chapter 5.
7-40 Troubleshooting COLLECTION OF TROUBLE LOGS In the event of trouble, you can get information in the procedures described below: IMPORTANT: You can perform the procedures described below only when you are asked by your maintenance personnel to get trouble logs. When the system restarts after the trouble, it may show a message that there is a shortage of virtual memory. However, continue the system startup. If you reset and restart the system, you cannot get correct information.
Troubleshooting 7-41 Collection of Configuration Information Collect information such as the hardware configuration and internal setting information of the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start the work. 1. Click [Start] → [All Programs] → [Accessories] → [System Tools] → [System Information]. 2. Select the [Save…] from the File menu. 3.
7-42 Troubleshooting COLLECTION OF THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it. You may save the diagnosis data to a desired destination. IMPORTANT: Consult with your sales agent before dumping the memory. Executing memory dumping while the server is in the normal operation may affect the system operation.
Chapter 8 System Upgrade This chapter describes procedures to add options and replace failed components. IMPORTANT: Optional devices described in this chapter may be installed or removed by the user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. NEC recommends you ask your sales agent to install or remove any optional devices. Be sure to use only optional devices and cables designated by NEC.
8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See PRECAUTIONS FOR SAFETY in Chapter 1 for details. • • • • Do not disassemble, repair, or alter the server. Do not look into the CD-ROM drive. Do not remove the lithium battery. Disconnect the power plug before working with the server.
System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
8-4 System Upgrade PREPARING YOUR SYSTEM FOR UPGRADE Note the following, when installing or replacing devices, to improve the performance of NEC Express5800/ft series. With the NEC Express5800/ft series, devices can be replaced during the continuous operation. Take extreme care for electric shock and damage to the component due to short-circuit. Optional devices cannot be installed or removed during continuous operation.
System Upgrade 8-5 3.5-INCH HARD DISK DRIVE The 3.5-inch hard disk drive bay in front of the server contains six slots in which hard disks with the SCA2 interface are installed. The figures used in this section show the rack-mount model. The orientation is the only difference from the tower model. IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the same model in pair.
8-6 System Upgrade You can install hard disks, each of which is about 25.4 mm (1 inch) in thickness, to the three slots of each PCI module. Each slot has a label describing the slot number. Disks of the same slot number are mirrored between the groups. The figure below shows the groups and mirroring slots. Slots 1 Slots 2 Slots 3 Group 1 Group 2 Slots used in mirroring Empty slots in the 3.5-inch hard disk drive bay contain dummy trays.
System Upgrade 8-7 Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. 1. Click [Start] - [Administrative Tools] - [Computer Management]. The [Computer Management] window appears. 2. Click [Disk Management] under [Storage] in the console tree. 3.
8-8 System Upgrade 7. Firmly hold the handle of the hard disk to install and insert the hard disk into the slot. TIPS: Insert the disk until the lever hook touches the server frame. Check the orientation of lever. Insert the hard disk with the lever unlocked. 8. Slowly close the lever. When the lever is locked, you will hear a click sound. IMPORTANT: Be careful not to pinch your finger(s) between the lever and handle. TIPS: Check the hook of the lever is engaged with the frame. 9.
System Upgrade Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. 1. Shutdown Windows Server 2003, Enterprise Edition. The system turns off automatically. 2. Disconnect all the power cords from the power outlet. 3. Unlock the front bezel with the security key and open it.
8-10 System Upgrade Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. You can replace disks during continuous operation. Replacing the Hard Disk Drive 1. Locate the failed hard disk.
System Upgrade 8-11 CPU MODULE Concerning the CPU module, you can add or replace the following components, or CRU (customer-replaceable units): CPU (processor) DIMM (memory) Remove the CPU module to install or remove these devices. The figures used in this section show the rack-mount model. The orientation is the only difference from the tower model. IMPORTANT: Ask your sales agent to replace the CPU module and components of the CPU module.
8-12 System Upgrade Removing CPU Module Follow the procedure below to remove the CPU module. 1. Stop the CPU module you want to remove. To this end, use the ft server utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager. For the detailed procedure, see "NEC ESMPRO Agent and Manager" - "Maintenance of NEC Express5800/ft series" in Chapter 5.
System Upgrade 5. 8-13 Pull off the module halfway slowly. Pushing down the latch lever on the side to unlock it, pull the module off the rack. IMPORTANT: Carefully handle the CPU module so that you will not drop it or strike it against other server internal devices. Release lever Release lever Latch lever 6. Carefully place the CPU module on the flat and sturdy table. Avoid the dusty or humid place. 7. Remove the two setscrews on the front of the CPU module and one setscrew on the back. 8.
8-14 System Upgrade Installing CPU Module Follow the procedure below to install the CPU module: IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. 1. Install the top cover to the CPU module. TIPS: Check the left, right, and upper tabs on the top cover are certainly engaged with the CPU module. 2. Secure the top cover to the CPU module with the three setscrews. 3.
System Upgrade 5. Close the release levers. The installed CPU module will start automatically. IMPORTANT: Unless the release levers are located inside the rack frame, the module will not be mounted correctly. 6. Screw the release levers.
8-16 System Upgrade DIMM The DIMM (dual inline memory module) is installed to the DIMM socket in the CPU module on the NEC Express5800/ft series. The CPU module board is equipped with six sockets. Two standard 256MB DIMMs are mounted in DIMM#1 and #2 each. (The standard DIMM can be replaced with another DIMM.) DIMMs should be installed to these sockets, starting from the lowest socket number. TIPS: The memory capacity can be increased up to 6 GB (six 1GB DIMMs).
System Upgrade 8-17 CPU module board Note the following to install or replace DIMM. The DIMMs with the same number are linked among the groups. When a DIMM is added to one group, another identical DIMM should be installed to the socket with the same number in another group. This rule is applied to the case of removal. The linked DIMMs should be of the same product with same performance. DIMMs should be installed in sockets, starting from the lowest socket number.
8-18 System Upgrade Installing DIMM Follow the procedure below to install the DIMM. Make sure to power off the server before starting installation except when replacing DIMM. 1. Shutdown OS. The system turns off automatically. 2. Disconnect power cord from outlet. 3. Remove the CPU module. 4. Check to be sure in which socket you are mounting the DIMM. 5. Remove the connector cover from the socket. A DIMM connector cover is installed to the open socket.
System Upgrade 8-19 Removing DIMM Follow the procedure below to remove the DIMM. Make sure to power off the server before installation except when replacing DIMM. TIPS: Unless at least two DIMMs are installed, the server does not work. 1. Shutdown OS. The system turns off automatically. 2. Disconnect power cord from outlet. 3. Remove the CPU module. 4. Open the levers on the target DIMM socket. The DIMM is unlocked and you can remove the device. 5. Mount the CPU module. 6.
8-20 System Upgrade Replacing DIMM Follow the procedure below to replace the failed DIMM. 1. Identify the failed DIMM using the Data Viewer of the NEC ESMPRO Manager. 2. Remove the CPU module. 3. Replace a DIMM 4. Install the CPU module. The installed CPU module will start automatically.
System Upgrade 8-21 PROCESSOR (CPU) In addition to the standard CPU (Intel® Xeon™ Processor), you can add one CPU to make a multi-processor system. IMPORTANT: The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU. Do not touch the CPU terminals or on-board parts with a bare hand or place the CPU directly on the desk. For static notes, see the preceding section "Anti-static Measures".
8-22 System Upgrade Installation Follow the steps below to mount a CPU: 1. Shut down OS. The server will be powered off automatically. 2. Unplug the power cord. 3. Remove the CPU module. 4. Detach the CPU air duct. 5. Check to be sure of the location of the CPU socket. 6. Remove the anti-dust sheet from the socket. IMPORTANT: Carefully keep the removed sheet. 7. Lift the socket lever. IMPORTANT: Open the lever fully. It can be opened 120° or more.
System Upgrade 8. 8-23 Place the CPU carefully on the socket. TIPS: Pay attention to the orientation of the CPU. Pin marks The CPU and socket have pin marks to prevent misinsertion. 9. After pressing the CPU softly against the socket, close the levers to fasten it. 10. Remove the film of the cool sheet that is affixed on the heat sink. 11. Place the heat sink on top of the CPU. 12. Fasten the heat sink with its clip.
8-24 13. System Upgrade Check to see if the heat sink is mounted parallel with the motherboard. IMPORTANT: If the heat sink is not parallel to the motherboard, dismount and remount it. You cannot mount the heat sink correctly due to the following: - CPU is not mounted correctly - The heat sink clip is not engaged correctly. Do not hold the fastened heat sink to move the CPU. 14. Attach the CPU air duct.
System Upgrade 8-25 Removing CPU Follow the steps below to remove the CPU. Except when you replace the CPU with a new one, power off the server. IMPORTANT: Do not remove the CPU unless it is faulty. If a CPU is not mounted on CPU#2, cover it with an anti-dust sheet. After operation, the cool sheet at the bottom of the heat sink may stick to the CPU because of heat. When you dismount the heat sink, turn it lightly to make sure that the heat sink is not sticking to the CPU.
8-26 11. System Upgrade Verify that POST displays no error messages. If POST displays an error message, take a note on the massage and see the POST error messages listed in Chapter 7. Replacing CPU Follow the steps below to replace a failed CPU: 1. Use Data Viewer of NEC ESMPRO Manager to check the failed CPU. 2. Remove the CPU module. 3. Replace the CPU. 4. Install the CPU module. The installed CPU module will start automatically.
System Upgrade 8-27 PCI MODULE Three PCI boards can be installed to the PCI module. Up to two PCI boards can be added to each PCI module, therefore, the server can accommodate four additional PCI boards at a maximum (one video board has already been installed to each PCI module in standard configuration). Remove the PCI module when adding or replacing the PCI board. The figures used in this section show the rack-mount model. The orientation is the only difference from the tower model.
8-28 System Upgrade Precautions If you remove a PCI module during operation, dual configuration of its internal hard disks will be cancelled. If you mount the module again, the dual configuration will be restored automatically. However, do not perform a system shutdown or remove any of the PCI modules before the dual configuration is completed. Otherwise, hard disk data could be corrupted. Removing the primary (active) module will cause unexpected trouble.
System Upgrade 8-29 Removing PCI Module Follow the procedure below to remove the PCI module. 1. Stop the PCI module you want to remove. To this end, use the ft server utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager. For more information, see "NEC ESMPRO Agent and Manager" - "Maintenance of NEC Express5800/ft series" in Chapter 5.
8-30 5. System Upgrade Hold the release levers of the PCI module and pull it off. The PCI module is slightly pulled out toward you. IMPORTANT: Do not hold the other parts than the release levers to pull the module. 6. Pull off the module halfway slowly. Pushing down the latch lever on the side to unlock it, pull the module off the rack. IMPORTANT: Carefully handle the PCI module so that you will not drop it or strike it against other server internal devices. Release lever 7.
System Upgrade 8-31 Installing PCI Module Follow the procedure below to install the PCI module: IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. 1. Install the top cover to the PCI module. TIPS: Check the left, right, and upper tabs on the top cover are certainly engaged with the PCI module. 2. Secure the top cover to the PCI module with the three setscrews. 3.
8-32 7. System Upgrade Close the release levers. The installed PCI module will start automatically. IMPORTANT: Unless the release levers are located inside the rack frame, the module will not be mounted correctly. 8. Screw the release levers.
System Upgrade 8-33 PCI BOARD Up to three PCI boards can be installed to the PCI module (however, one video board is already installed in each module in standard configuration). IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board. Do not touch the PCI board terminals or on-board parts by a bare hand or place the PCI board directly on the desk.
8-34 System Upgrade Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector. 1. Remove the PCI module. 2. Remove the PCI module’s top cover. 3. Identify the slot to which you want to install a PCI board and remove the connector cap. IMPORTANT: Carefully keep the removed connector cap. 4.
System Upgrade 7. 8-35 Align the terminal segment of the board with the connection of the slot and insert the board slowly into the slot. Guide Slots for inserting bracket edges TIPS: Check to see if the edge of the bracket (taper) is inserted into a slot of the chassis. In the case of a long board, check also to see if its other edge is inserted into the bracket guide.
8-36 8. System Upgrade Align the PCI board with the guide rail groove and insert the board slowly. IMPORTANT: If the insertion is unsuccessful, remove the board once and retry installation. Note that if excessive force is applied to the board, it may be damaged. 9. Attach the retainer bracket to fasten the PCI board.
System Upgrade 10. 8-37 In the case of a long board, slide the bracket to fasten the other edge of the board. Screw Bends for fastening boards 11. Install the top cover to the PCI module. 12. Install the PCI module. Do not close the release levers yet. 13. Connect the network cable and option cables. 14. Close the release levers. The installed PCI module will start automatically. 15. Secure the release levers with the setscrews. 16. Check the PCI module status LED and PCI board status LED.
8-38 17. System Upgrade Use cable ties to fasten the extra length of cables.
System Upgrade 8-39 Removing PCI Board Follow the procedure below to remove the PCI board. 1. Remove the PCI module. 2. Remove the PCI module’s top cover. 3. Remove the PCI board retainer bracket to dismount the PCI board. In the case of a long board, unscrew the guide at the other edge and slide it to the front of the board. 4. Install the additional slot cover to the open slot. 5. Install the connector cover to the relevant slot. 6. Attach the PCI board retainer bracket. 7.
8-40 System Upgrade Replacing PCI Board Follow the procedure below to replace the failed PCI board. 1. Check the PCI board LED and identify the failed PCI board. When the PCI board is failed or incorrectly installed, the two LEDs associated with the PCI board slot are being turned off. 2. Remove the PCI module. 3. Remove the PCI module’s top cover. 4. Remove the PCI board retainer bracket to dismount the PCI board.
System Upgrade 8-41 Setup of Optional PCI Board IMPORTANT: To enable the fault-tolerant feature of the optional device, the identical devices must be installed to the same slots in groups 1 and 2, respectively. A video board is already installed to slot #1 as standard configuration. This board may not be removed or replaced with any other board. Change the BIOS settings.
8-42 1. System Upgrade Mount the N8804-001P1 100BASE-TX adapter to the slot with the same number in PCI module #1 and #2, and then start Windows Server 2003, Enterprise Edition. After starting Windows Server 2003, Enterprise Edition, the drivers are installed automatically. IMPORTANT: If the [Digital Signature Not Found] dialog box appears, click the [Yes] button. 2. Build a dual LAN configuration. (See "Setting Dual LAN Configuration" in the separate volume “User’s Guide (Setup).
System Upgrade 8-43 N8803-031F Fibre Channel Controller Slots to install the board PCI slot N code Name N8803-031F Fibre Channel Controller √: Can be installed. Group 1 #1 – #2 √ Group 2 #3 √ –: Cannot be installed. Installation of driver 1. When you start the system after installing N8803-031F Fibre Channel Controller, a wizard to detect new hardware will automatically start up. 2. Select [Install from a list of specific location (Advanced)], and then click [Next]. 3. Select [Don’t search.
8-44 System Upgrade 4. Select [SCSI and RAID controller], and then click [Next]. 5. Do not select a driver listed on the model list. Click [Have Disk…]. 6. Insert NEC EXPRESSBUILDER into the CD-ROM drive, and click [Browse], specify the “CD-ROM drive:\WINNT\DRIVERS\QL2300” folder in the “Copy manufacture’s files from:” column, and then click [OK]. 7. Select [Qlogic QLA23xx PCI Fibre Channel Adapter] on model list, and then click [Next].
System Upgrade 8. A warning message tells that you are about to update a driver. Click [Yes] to continue. The driver will be installed. * During the processing, the mouse cursor may not be moved for 10 to 20 seconds. Please wait. 9. Click [Finish]. * This wizard will start up as many times as the installed Fibre Channel controllers. Repeat steps 1 to 10. . 10.
8-46 System Upgrade IMPORTANT: StoragePathSavior is required to connect NEC Storage using N8803-031F. PortDuplexManager is required to connect FC DISK ARRAY (N8190-110F) using N8803-031F. Insert Fibre Channel Controllers after the installation of OS is completed. Use Fibre Channel Controllers in pairs. Insert a Fibre Channel Controller into a slot in a PCI module and another Fibre Channel Controller into the slot at the same location in another PCI module.
System Upgrade 8-47 N8104-84 1000BASE-SX Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the following about this product: It is advisable to add this product to such environment that each system is used for a different purpose (ex. system line, maintenance, monitoring) and multiple accesses do not occur simultaneously. If there are multiple accesses, the processing power and transmission speed may be somewhat affected.
8-48 System Upgrade 2. Build a dual LAN configuration. (See "Setting Dual LAN Configuration" in the separate volume “User’s Guide (Setup).”) IMPORTANT: You can also select [Load Balancing] in step 3 in "Setting Dual LAN Configuration". In this case, [Team #1:Adaptive Load Balancing Mode] is added to Network Component Tree. Moreover, select [Stratus AA-U5700 Fiber Gigabit Server Adapter] instead of [Stratus emb-82559 10/100 Enet Adapter] in Steps 4 and 5.
System Upgrade 8-49 N8104-103 1000BASE-T Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the following about this product: It is advisable to add this product to such environment that each system is used for a different purpose (ex. system line, maintenance, monitoring) and multiple accesses do not occur simultaneously. If there are multiple accesses, the processing power and transmission speed may be somewhat affected.
8-50 System Upgrade 2. Build a dual LAN configuration. (See "Setting Dual LAN Configuration" in the separate volume “User’s Guide (Setup).”) IMPORTANT: You can also select [Load Balancing] in step 3 in "Setting Dual LAN Configuration". In this case, [Team #1:Adaptive Load Balancing Mode] is added to Network Component Tree. Moreover, select [NEC 8490XT Copper Gigabit Adapter] instead of [Stratus emb-82559 10/100 Enet Adapter] in Steps 4 and 5.
System Upgrade 8-51 Supplement Before using backup devices: If any of following backup devices is used for internal SCSI connector of NEC Express5800/ft series, you may need to update your firmware for backup devices. If your backup device to be connected is any of the following models, refer to the manual_E.pdf in your attached NEC Express Builder (CD-ROM). That file describes detailed procedures to update your firmware.
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Appendix A Specifications Item NEC Express5800/320Lc NEC Express5800/320Lc-R N8800-063F N8800-064F Intel® Xeon™ Processor × 1 2.8GHz/512KB 1 processor (the number of processors installed per module) Up to 2 processors (the number of processors installed per module) Chipset Server Works Server Set III GC-LE Memory Standard 512MB (256MB × 2*) *Each module has two DIMMs in standard configuration. Maximum 6GB (The standard DIMM must be replaced.
Appendix B I/O Port Addresses The factory-set I/O port addresses for the server are assigned as follows: Address 00-1F 20-21 2E-2F 40-43 60 61 64 70-71 80-8F A0-A1 C0-DF E0-E9 F0 F1-FF 170-177 or BAR2 1F0-1F7 or BAR0 278-27F 2F8-2FF BAR or 376 370-377 378-37F 3B0-3BB 3BC-3BE 3C0-3DF 3F6 or BAR1 3F0-3F7 3F8-3FF 40B 4D0 4D1 4D6 580-58F C00 C01 C14 C49 C4A C52 C6C C6F CA2-CA3 Chip in Use 8-bit DMA control register Master 8259 programming interface Configuration 8254 programming interface Keyboard & mouse NMI
Appendix Address Chip in Use CA4-CA5 IPMI (SMI interface) CA6-CA-7 IPMI (SCI/SW1 interface) CD6 Power management index register CD7 Power management data register CF8, CFC PCI configuration space CF9 Reset control F50-F58h General chipset BAR4+00-0F EDMA2 PCI base address register 4 * Expressed in hexadecimal digits. * I/O port addresses of PCI devices are specified based on the type and number of PCI devices.
