user manual
Table Of Contents
- Contents
 - Introduction
 - Getting Started
 - Checking Messages
 - Changing Your Greetings
 - Returning Calls
 - Recording Conversations and Monitoring Messages
 - Sending Messages
- To send a message directly to another person’s mailbox
 - To leave a message when you call an extension
 - To add to a message before sending
 - To listen to a message before sending
 - To rerecord a message before sending
 - To send an urgent message
 - To send a private message
 - To request a delivery receipt for a message
 - To send a message with future delivery
 - To redirect (forward) a message to another subscriber
 - To cancel a message after sending
 - To send a message to additional subscribers
 - To send a message to a group
 - To find out who has not yet received a group message
 - To send a message to a guest subscriber
 - To send a message to a subscriber at another location
 
 - Changing Message Group Settings
 - Changing Mailbox Setup Options
- To change your security code
 - To change your recorded name
 - To change the spelling of your name
 - To change your playback options
 - To turn call transfer on or off
 - To change the call transfer number
 - To change call screening options
 - To turn call screening on or off
 - To turn call holding on or off
 - To change message delivery
 - To let callers find your extension in the directory
 
 - Sending and Receiving Faxes
 - Checking E-mail by Phone
 - Menus and Reference
 - Index
 

Changing Your Greetings 39NEAXMail IM-16 LX User Guide
To change the greeting when your phone is busy
You can record and turn on a greeting for callers when 
your extension is busy. A typical busy greeting is: “Hello, 
this is Pat Green. I am on the phone now. Please leave a 
message.” 
For callers to hear your busy greeting, you must activate it.
If you turn on your busy greeting, but do not record a cus-
tom busy greeting, the system plays a busy greeting that 
includes your recorded name or your extension. For exam-
ple: “Extension       is busy.”
If you do not want to use a separate busy greeting, then 
record and turn on a standard greeting covering all situa-
tions when you are unavailable. For example: “Hello, this 
is Pat Green. I am not available at this time. Please leave a 
message.”
USING YOUR PHONE
1 Call the voice messaging system, and enter your personal ID and 
security code if prompted.
2 To rerecord your busy greeting, press        , and then press 
 to stop recording. 
The system plays your new greeting. 
3 Do one of the following after you hear the new greeting:
• To rerecord it, press . 
• To continue, press  .
1 2 3
7 4 8 1
✱
1
2
1
See a
l
so
To turn your busy greeting on 
or off............................................41










