user manual
Table Of Contents
- Contents
 - Introduction
 - Getting Started
 - Checking Messages
 - Changing Your Greetings
 - Returning Calls
 - Recording Conversations and Monitoring Messages
 - Sending Messages
- To send a message directly to another person’s mailbox
 - To leave a message when you call an extension
 - To add to a message before sending
 - To listen to a message before sending
 - To rerecord a message before sending
 - To send an urgent message
 - To send a private message
 - To request a delivery receipt for a message
 - To send a message with future delivery
 - To redirect (forward) a message to another subscriber
 - To cancel a message after sending
 - To send a message to additional subscribers
 - To send a message to a group
 - To find out who has not yet received a group message
 - To send a message to a guest subscriber
 - To send a message to a subscriber at another location
 
 - Changing Message Group Settings
 - Changing Mailbox Setup Options
- To change your security code
 - To change your recorded name
 - To change the spelling of your name
 - To change your playback options
 - To turn call transfer on or off
 - To change the call transfer number
 - To change call screening options
 - To turn call screening on or off
 - To turn call holding on or off
 - To change message delivery
 - To let callers find your extension in the directory
 
 - Sending and Receiving Faxes
 - Checking E-mail by Phone
 - Menus and Reference
 - Index
 

Changing Your Greetings 34
NEAXMail IM-16 LX User Guide
■ Changing Your Greetings
Callers hear a greeting before they leave a message. 
Your mailbox can play one of three greetings: standard, 
alternate, or busy. You can record your own custom 
greetings, or use the default greetings recorded in the 
system voice. 
The types of greetings are:
Standard greeting Greeting played to callers when your 
phone is unanswered. 
Alternate greeting Greeting used for special occasions. 
For example, when you are out of the office or on vaca-
tion.
Busy greeting Greeting played to callers when you are 
on your phone. 
Default greetings Default standard, alternate and busy 
greeting included with the system.
This section explains how to use greetings. By phone, 
you change your greetings with setup options. Depend-
ing on the features you have installed, you may also be 
able to use Mailbox Manager to change your greetings 
by computer. 
IN THIS SECTION
To set up or change your standard greeting...... 35
To change your alternate greeting......................36
To switch between your standard 
and alternate greetings........................................ 38
To change the greeting when your 
phone is busy ........................................................ 39
To turn your busy greeting on or off ...................41
To use the default greetings ................................ 42










