user manual
Table Of Contents
- Contents
 - Introduction
 - Getting Started
 - Checking Messages
 - Changing Your Greetings
 - Returning Calls
 - Recording Conversations and Monitoring Messages
 - Sending Messages
- To send a message directly to another person’s mailbox
 - To leave a message when you call an extension
 - To add to a message before sending
 - To listen to a message before sending
 - To rerecord a message before sending
 - To send an urgent message
 - To send a private message
 - To request a delivery receipt for a message
 - To send a message with future delivery
 - To redirect (forward) a message to another subscriber
 - To cancel a message after sending
 - To send a message to additional subscribers
 - To send a message to a group
 - To find out who has not yet received a group message
 - To send a message to a guest subscriber
 - To send a message to a subscriber at another location
 
 - Changing Message Group Settings
 - Changing Mailbox Setup Options
- To change your security code
 - To change your recorded name
 - To change the spelling of your name
 - To change your playback options
 - To turn call transfer on or off
 - To change the call transfer number
 - To change call screening options
 - To turn call screening on or off
 - To turn call holding on or off
 - To change message delivery
 - To let callers find your extension in the directory
 
 - Sending and Receiving Faxes
 - Checking E-mail by Phone
 - Menus and Reference
 - Index
 

Checking Messages 30NEAXMail IM-16 LX User Guide
To redirect (forward) a message to another subscriber
When you redirect or forward a message, you send a copy 
of the message to another subscriber.
The system lets you:
• Redirect a message to another subscriber.
• Record an introduction to the message.
• Edit your introduction or set special delivery options for the redi-
rected message.
NOTE The system does not let you redirect messages that are 
designated as private by the original sender.
USING YOUR PHONE
1 While listening to a message, press     to interrupt it, or press   
after a message.
2 Do one of the following:
• Press   to record an introduction, then press   when finished.
• Press   to skip recording an introduction. 
3 Follow the system conversation to edit the introduction or set 
special delivery.
4 On the phone, spell the last name of the subscriber, usually the first 
three letters of the subscriber’s last name, to whom you are 
redirecting the message. Otherwise, press 
   and enter the 
extension number.
When spelling a subscriber’s last name, use a “wild card” number 
(typically  ) for any letter in the last name you do not know.
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See a
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To check new messages.............. 22
To review an old message........... 24










