user manual
Table Of Contents
- Contents
- Introduction
- Getting Started
- Checking Messages
- Changing Your Greetings
- Returning Calls
- Recording Conversations and Monitoring Messages
- Sending Messages
- To send a message directly to another person’s mailbox
- To leave a message when you call an extension
- To add to a message before sending
- To listen to a message before sending
- To rerecord a message before sending
- To send an urgent message
- To send a private message
- To request a delivery receipt for a message
- To send a message with future delivery
- To redirect (forward) a message to another subscriber
- To cancel a message after sending
- To send a message to additional subscribers
- To send a message to a group
- To find out who has not yet received a group message
- To send a message to a guest subscriber
- To send a message to a subscriber at another location
- Changing Message Group Settings
- Changing Mailbox Setup Options
- To change your security code
- To change your recorded name
- To change the spelling of your name
- To change your playback options
- To turn call transfer on or off
- To change the call transfer number
- To change call screening options
- To turn call screening on or off
- To turn call holding on or off
- To change message delivery
- To let callers find your extension in the directory
- Sending and Receiving Faxes
- Checking E-mail by Phone
- Menus and Reference
- Index

CONTENTS iiiNEAXMail IM-16 LX User Guide
Contents
Introduction ........................................................................ 1
About this guide.............................................................2
Optional licensed features..............................................4
Messaging by phone ......................................................6
Working with Mailbox Manager .....................................7
Messaging from your e-mail inbox.................................9
Messaging and call management with Visual
Messaging
.................................................................... 10
Getting Started................................................................. 12
To access your mailbox by phone.................................13
To enroll on the system by phone ................................15
To use systemwide commands .....................................17
To access your mailbox with Mailbox Manager............19
Checking Messages........................................................... 21
To check new messages................................................22
To review an old message.............................................24
To reply to a message...................................................25
To check the next message ..........................................26
To delete a message.....................................................27
To archive a message....................................................28
To hear when a message was sent................................29
To redirect (forward) a message to another
subscriber
..................................................................... 30
To skip a message and save it as new ..........................32
To repeat a message.....................................................33
Changing Your Greetings.................................................. 34
To set up or change your standard greeting ................35
To change your alternate greeting ...............................36
To switch between your standard
and alternate greetings
.......................................................38
To change the greeting when your phone is busy........39
To turn your busy greeting on or off.............................41
To use the default greetings .........................................42
Returning Calls..................................................................43
To return a call using Soft Keys.....................................44
To return a call using touchtone keys ...........................46
To access caller ID information using Soft Keys............48
To access caller ID information using touchtone keys ..49
Recording Conversations and Monitoring Messages ........50
To record a conversation with Soft Keys.......................51
To use live record feature keys on your phone.............54
To monitor a message as it is recorded ........................56
To monitor all your messages automatically.................57
To turn live monitor on or off........................................58
Sending Messages.............................................................59
To send a message directly to another person’s
mailbox.........................................................................60
To leave a message when you call an extension...........62
To add to a message before sending ...........................63
To listen to a message before sending.........................64
To rerecord a message before sending ........................65
To send an urgent message..........................................66
To send a private message............................................67
To request a delivery receipt for a message.................68
To send a message with future delivery........................69
To redirect (forward) a message to another
subscriber
.....................................................................71










