user manual
Table Of Contents
- Contents
 - Introduction
 - Getting Started
 - Checking Messages
 - Changing Your Greetings
 - Returning Calls
 - Recording Conversations and Monitoring Messages
 - Sending Messages
- To send a message directly to another person’s mailbox
 - To leave a message when you call an extension
 - To add to a message before sending
 - To listen to a message before sending
 - To rerecord a message before sending
 - To send an urgent message
 - To send a private message
 - To request a delivery receipt for a message
 - To send a message with future delivery
 - To redirect (forward) a message to another subscriber
 - To cancel a message after sending
 - To send a message to additional subscribers
 - To send a message to a group
 - To find out who has not yet received a group message
 - To send a message to a guest subscriber
 - To send a message to a subscriber at another location
 
 - Changing Message Group Settings
 - Changing Mailbox Setup Options
- To change your security code
 - To change your recorded name
 - To change the spelling of your name
 - To change your playback options
 - To turn call transfer on or off
 - To change the call transfer number
 - To change call screening options
 - To turn call screening on or off
 - To turn call holding on or off
 - To change message delivery
 - To let callers find your extension in the directory
 
 - Sending and Receiving Faxes
 - Checking E-mail by Phone
 - Menus and Reference
 - Index
 

Introduction 10NEAXMail IM-16 LX User Guide
Messaging and call management with Visual Messaging 
If your system includes Visual Messaging applications, you 
can manage all types of messages and phone calls visually 
on your computer. 
The Visual Messaging programs provide additional features 
for working with voice and fax messages from other people 
using the voice messaging system. For example, you can 
record and reply to voice messages, send messages to mes-
sage groups, and address messages to other users by 
selecting them from a list.
Visual Messaging programs consist of: 
ViewMail
®
 Access all of your voice and fax messages in 
one window using ViewMail. You can access and prioritize 
your messages and respond to them by computer. 
ViewMail for Microsoft
®
 Messaging Access all of your voice 
messages, faxes, and e-mail messages in your Microsoft 
Inbox, whether you are using Exchange, Outlook, or the 
Windows Messaging Inbox. 
ViewMail for Lotus
®
 Notes
®
 Access all of your voice mes-
sages, faxes, and e-mail messages
 in your Lotus Notes 
Inbox. 
ViewMail for GroupWise
®
 Access all of your voice mes-
sages, faxes, and e-mail messages in your GroupWise mail-
box. 
ViewFax
™
 Send, receive, and redirect faxes from your 
desktop computer. 










