user manual

EliteMail VMS/EliteMail Limited Issue 3
Reference 2 - 15
You can enter any valid telephone number or telephone system
extension number in the telephone number field. You should not
enter a voice mail System ID in this field. You can include , in the
number for a pause. For a subscriber mailbox, you can place an X in
the telephone number field to signify that the telephone number is
identical to the Extension # ID. For a transaction box, X in the
telephone number field indicates that the number is the same as the
box System ID.
Call Transfer Type
This unlabeled field, below Day/Nite options in the Transfer section,
sets the way the voice mail system transfers calls.
Rings
With Wait Ring call transfer, this field specifies the number of times
the voice mail system rings before releasing the call. With
Await-Ans call transfer, it specifies the number of times the voice
mail system rings before returning to the caller to play the greeting
and take an action.
Intro (Transaction Box or Operator Box)
The voice mail system plays a recording in this field before trying to
transfer a call.
Screening? (Subscribers Only)
If this field is Yes, screening options are used. If it is No, call transfer
options in the Transfer Options field are used.
Holding?
This indicates whether or not you want to allow calls to hold if the line
is busy. This refers only to the voice mail system call holding feature,
not to the Electra Elite. You can allow callers to hold by pressing a
touchtone or by saying Yes. For details, refer to Chapter 2 Section 1
Call Hold.
Transfer Options
Screening Options(Subscribers Only)
The call transfer or screening options are used only if call transfer is
turned on and call transfer is Await-Ans. Before turning on transfer
or screening options, verify that call transfer is not Release or Wait
Ring.