user manual

EliteMail VMS/EliteMail Limited Issue 3
Reference xv
Figure 20-8 Subscriber Personal Greetings Fields....................................................................... 20-14
Figure 21-1 Switch Setup Screen Page 1....................................................................................... 21-1
Figure 21-2 Switch Setup Help Screen........................................................................................... 21-3
Figure 21-3 Switch Setup Screen Page 2....................................................................................... 21-7
Figure 21-4 Live Record Fields....................................................................................................... 21-9
Figure 21-5 Constant Message Count Refresh Rate.................................................................... 21-10
Figure 21-6 Switch Setup Screen Page 3..................................................................................... 21-11
Figure 22-1 System IDs and the Screens Where they Reside ....................................................... 22-1
Figure 22-2 How the System Listens for IDs .................................................................................. 22-4
Figure 22-3 Default System IDs...................................................................................................... 22-8
Figure 24-1 Sample Transaction Box ............................................................................................. 24-2
Figure 24-2 Startup Options, Application Screen Page 6 ............................................................... 24-6
Figure 24-3 Sample Departments Box ........................................................................................... 24-7
Figure 24-4 Sample Sales Box....................................................................................................... 24-8
Figure 24-5 Sample Technical Support Box................................................................................... 24-9
Figure 25-1 Sample Voice Detect Box............................................................................................ 25-1
Figure 25-2 Using Voice Detect Before Routing Callers to the Operator Box ................................ 25-6
Figure 25-3 Sample Voice Detect Box for Routing Calls to Operator Box...................................... 25-7
Figure 25-4 Sample Transaction Box Used in a Voice Detect Application..................................... 25-8
Figure 25-5 Sample Opening Greeting Routing to a Voice Detect Box.......................................... 25-8
Figure 25-6 Maximum Time to Wait for Voice Field...................................................................... 25-13
Figure 25-7 Example of Advanced Call Routing Using Voice Detect ........................................... 25-14