user manual

F - 2 Integration Option Codes
Issue 3 EliteMail VMS/EliteMail Limited
SKT=n, n
This option controls softkey timeout. Two separate timers are used.
The first timer controls the time that the softkeys are displayed when
first calling in to voice mail. If softkeys are not pressed, the system
changes to normal conversation mode after this timer expires. The
second timer controls the time before moving back one menu if
softkeys are not pressed.
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This code controls dial-out access. Refer to Chapter 21 Switch Setup for
other dial-out settings.
OTL=
n
Outdial trigger length. By default, the voice mail system considers a
telephone number to dial an external call if it has more than 5
characters (including any special dialing characters). However, if you
need to change this value, you can do so by adding the outdial trigger
length option.
To change the outdial trigger length, enter OTL=
n where n equals a
number between 4 and 15 ( e.g. , enter OTL=11). In this example, the
system considers telephone numbers with 11 or fewer characters as
internal extension numbers, and longer telephone numbers are
considered external calls.
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ETTINGS
TM
Trunk mapping routes trunk calls to specific message boxes.
The format is TMn-m=ID where
n
is the first trunk number in a group,
m
is the last trunk number in the group, and
ID
is the System ID that
receives calls from that trunk group. For example, TM1-6=206
specifies routes calls on trunks 1 through 6 to box number 206. You
may specify multiple TM options to route different trunk groups to
different message boxes.
Trunks must be programmed to ring directly to the voice mail system
ports to use this feature. (Otherwise the trunk identification DTMF
codes are not sent to the voice mail system.)
No check is made on the validity of the System ID specified when you
enter it at the voice mail system screen. If an invalid System ID is
specified for a given trunk, the voice mail system pauses 5 seconds,
then says
“I’m sorry. I did not hear your selection. Please reenter
your selection now.
”