user manual

21 - 4 Switch Setup
Issue 3 EliteMail VMS/EliteMail Limited
S
ECTION
4
S
ET
I
NTEGRATION
O
PTIONS
The
Integration Options
field on Line 2 of Switch Setup screen Page 1
sets special integration options that control how the voice mail system
works with the NEC Electra Elite telephone system, including:
Dialtone detection
Outdial trigger length for external calls
Particular NEC telephone system integrations.
You can list more than one integration option in this field, if each
integration option code is followed by a single space. The codes are listed
in Appendix F Integration Option Codes.
S
ECTION
5
S
ET
D
IALING
C
ODES
The voice mail system must know what codes to dial to access particular
features of the NEC Electra Elite telephone system. For more information
on these special telephone number characters, refer to Appendix E
Special Dialing Characters.
Outdial Access
To place outside calls (to deliver messages off-site or to activate
pagers), the voice mail system must know the outdial access code.
The voice mail system dials this code (typically 9) to get an outside
line.
By default, the voice mail system automatically dials outdial access
codes before dialing any message delivery telephone number longer
than 5 digits. This causes a problem if Extension # IDs are longer than
5 digits. To disable the outdial access code for a particular telephone
number, put
,
in front of the first digit of the telephone number (
e.g.,
,5551234
) or change the outdial trigger length.
Call Transfer Sequences
For the voice mail system to transfer calls, it must know the transfer
dialing sequences for the NEC Electra Elite telephone system. It
must know how to put a caller on hold, call an internal extension, and
connect the caller or return to the caller if the extension is busy or not
answered.