user manual

19 - 2 Security Codes
Issue 3 EliteMail VMS/EliteMail Limited
S
ECTION
3
U
SE A
S
ECURITY
C
ODE
When a subscriber who has set a security code calls the system and
enters a Personal ID, the system asks:
“Please enter your personal security code.”
The subscriber then enters the security code on the keypad. If the
subscriber enters the code correctly, the system begins the subscriber
conversation.
If the subscriber enters the wrong security code, the system informs the
subscriber, then restarts the call.
The subscriber must enter the Personal ID before the system asks for the
security code again. This makes it more difficult for an unauthorized caller
to break into the system and prevents the subscriber from entering the
wrong Personal ID.
You may program the maximum number of retries a subscriber can make
to enter a valid Personal ID and security code in the
Max ID attempts
field
on Application screen Page 6.
The system does
not
play the subscriber recorded name until after the
correct security code is entered.
A subscriber who realizes the security code entered is wrong can press
the pound key and enter a correct personal ID and security code.
Security Codes and Other Security Issues
Each system subscriber must use a security code to protect the subscriber
from unauthorized or fraudulent use of the voice mail system. Subscribers
should also be cautioned to:
Keep their security code secret.
Change their security code frequently. Use a code that is easy to
remember, but hard for others to guess.
Notify the System Manager if their EliteMail VMS/EliteMail Limited
Voice Mail User Guide #750178-0 or Quick
Option Menus card is
stolen. Someone may try to crack the system by guessing Personal
IDs or try to find a mailbox without a security code.