user manual

18 - 30 Screens
Issue 3 EliteMail VMS/EliteMail Limited
Voice Detect
You can use voice detect boxes to program the voice mail system to
recognize when an outside caller says Yes or remains silent to answer a
question. Refer to Figure 18-22 Sample Voice Detect Box. This screen is
described in detail in Chapter 25 Voice Detect.
Figure 18-22 Sample Voice Detect Box
Voice detect boxes use the same Transfer→Greeting→Action structure as
transaction boxes. The fields on voice detect screens work the same as on
transaction box screens. However, the bottom of a voice detect screen
includes a Voice Selection section, instead of
One key dialing
. The Voice
Selection fields are:
Voice
The System ID callers are routed to if they speak after the voice
detect box greeting.
Silence
The System ID callers are routed to if they remain silent after the
voice detect box greeting.