user manual

13 - 4 Port Applications
Issue 3 EliteMail VMS/EliteMail Limited
The system activates a built-in call collision prevention feature if you
turn dial tone detection on. (Refer to Chapter 21 Switch Setup.) If a
call comes in on a port set to A/D, A/L, A/M, Dial, Lamp, or Msg at
the same time the port is attempting to dial out, the system gives
priority to the incoming call and terminates the dial-out request. (The
dial-out request is put back in the queue.)
If an A/D, A/L or A/M port is the only port not busy, the system does
not initiate dial-out calls until another port is free to answer incoming
calls.
S
ECTION
3
C
ONTROL THE
N
UMBER OF
R
INGS TO
W
AIT
The Line 15 Rings to Answer field stores the number of rings the system
should wait before answering a particular port. In most cases you want the
port to answer on the first ring (Rings to Answer set to 1). This applies to a
port that has a port status of Ans, A/D, A/L, or A/M.
Do not set Rings to Answer = 0.
S
ECTION
4
S
ET
T
HE
D
AY
/N
IGHT
S
CHEDULE FOR
P
ORTS
Much of the system interaction with an outside caller depends on whether
the system is in Day Mode or Night Mode.
You can set a different schedule for each port on Line 16, Day/Night
Schedule (1-4). By default, the system uses Schedule #1, unless you tell
it to use a different schedule. You can define four different Day Mode/Night
Mode schedules for the system. For details, refer to Chapter 17
Schedules.
Except in special cases, most applications use one schedule for the entire
system. But, if departments with different business hours share a voice
mail system, using different ports to answer each department calls, you
could assign different schedules. Then, you could define two different Day
Mode schedules (Schedule #1 and Schedule #2) on Application screen
Page 4, then enter the number of the schedule that is to control each port
on Application screen Page 2 in the Day/Night Schedule (1-4) field.
Also Refer To:
Chapter 9 Section 5 Message Delivery on page 9-9
Chapter 9 Section 13 Message Waiting Lamps on page 9-54
Chapter 14 Public Interview Box and Public Messages
Chapter 17 Schedules
Chapter 18 Screens for the application screens
Chapter 21 Switch Setup