user manual

EliteMail VMS/EliteMail Limited Issue 3
Reference 9 - 23
Use Numeric Access with Numbered Groups
Numbered groups are usually used on systems with numeric access.
Under numeric access, subscribers press a special System ID for
numbered groups, followed by the group number to send a message
to the group. This way, the system does not confuse Extension # IDs
with message group numbers. The special System ID for numbered
groups is set on Application screen Page 6. For details, refer to
Chapter 10 Numeric Access.
Use Lettered Access with Numbered Groups
You can use numbered groups on systems where subscribers send
messages by spelling a last name, but it is not as efficient.
A subscriber who presses 6 4 5 to select the message group 645
Sales People, first hears all last names spelled with the keys 6 4 5,
such as Miller, Mikulsky, Nagy, Nilsen, Oglesby, or Ohman. Only
after the subscriber answered no to all these names would the
numbered group 645 Sales People be heard.
Name Groups Created by Telephone
When a subscriber creates a new group by telephone, the subscriber
presses three keys for the group spelled name or group number. The
system displays these three keys in the Name field of the group.
If subscribers normally send message by selecting a number (
i.e. , a
special System ID exists for numbered groups), the system displays a
three-digit group number in the Name field.
If subscribers normally send messages by spelling a name ( i.e. , no special
System ID exists for numbered groups), the system translates the keys
pressed by a subscriber into letters. This allows the system to sort the
message groups in the correct order when listing them over the telephone.
Although different letters are associated with each lettered key on the
telephone, the system displays the first letter on a telephone key. For
example, a subscriber creates a group named Eastern Region and enters
a group name of E A S. To do this, the subscriber enters 3 2 7. The system
translates the group name to DAP.
If you change message groups at the console frequently, listen to the
recorded name of any open group created by telephone and enter a more
complete group name in the Name field. This makes it easier to find the
group on the Groups Screen later. If you change the first three characters,
tell the group owner, so he or she can still select the group by telephone.