user manual

9 - 16 Messages
Issue 3 EliteMail VMS/EliteMail Limited
Dispatch Message Delivery
You can use the system initial delay feature to deliver new messages to a
series of people in priority order. To do this, create a test subscriber, with
the telephone numbers of up to four subscribers entered as message
delivery numbers. The after __ min field can then prioritize which
subscriber is called first to receive the message.
In the opening greeting you can include instructions for callers to dial a
specific extension to request emergency service. This extension is the
System ID of an interview box belonging to a test subscriber. The system
asks the caller to answer a series of questions to collect information about
the emergency. After the caller records a message, the system begins
calling the four message delivery numbers for the test subscriber that are
actually the pager numbers for four on-call technicians. One of the
technicians can then call the system and enter the test subscriber
Personal ID and security code to retrieve the message.
Change Message Delivery by Telephone
You can use any touchtone telephone to turn message delivery on or off,
or change many of the delivery settings. The EliteMail VMS/EliteMail
Limited Voice Mail User Guide #750178-0 details how to set message
delivery by telephone. You can use setup options to change these
message delivery features:
Turn message delivery on or off.
Change the message delivery telephone number.
Change the days and/or hours the message delivery number is
active.
Switch between the Each and Urgent message delivery methods.
You cannot adjust the number of rings to wait for an answer, the initial
delay, or delivery interval by telephone. You cannot change the delivery
method of a message delivery number that is set to Batch (even if the
Batch delivery number is currently turned off) by telephone. Only a System
Manager can change these settings at the console.
Enter Pauses for Message Delivery by Telephone
When setting a message delivery telephone number by telephone, you
can press # to enter a pause in the delivery number. This pause is
displayed on screen as
,
. All other special dialing characters must be
entered at the console.