user manual

9 - 4 Messages
Issue 3 EliteMail VMS/EliteMail Limited
S
ECTION
2
I
DENTIFY
Y
OURSELF
TO THE
S
YSTEM
Subscribers who forget to enter a Personal ID when calling the system,
are handled by the system like an outside caller and any messages they
leave are one-way messages or public messages. However,
subscribers
or guests can identify themselves by entering a Personal ID when the
system is listening for IDs or extension numbers.
This situation often occurs when the Electra Elite system extensions and
the voice mail system are programmed for Call Forward to Personal
Greeting. A subscriber may call another telephone extension in your office.
If that extension is busy or no answer, the call may be automatically
forwarded to the recipient message box on the voice mail system. The
caller hears the recipient personal greeting. Because the subscriber has
not yet entered a Personal ID, the voice mail system treats the subscriber
as an outside caller and takes a one-way message.
To leave a two-way message, a subscriber can enter a Personal ID while
the recipient personal greeting is still playing. The system then recognizes
the caller as a subscriber and responds:
“Press one to leave a personal message for <recipient name>.”
If the subscriber presses 1, the system takes a two-way message for the
recipient.
S
ECTION
3
S
PECIAL
D
ELIVERY
O
PTIONS
Subscribers can mark messages for
special delivery
. Delivery options
include:
Urgent
Urgent messages are heard first.
Private
Subscribers cannot redirect a private message.
Future delivery
Specifies a future date and time for the message to be sent.
Return receipt requested
The sender is notified when the recipient hears the message.