user manual

EliteMail VMS/EliteMail Limited Issue 3

Reference 7 - 3

ECTION

HECK

THE

EYPAD

You can check the name of the current keypad map in the

Keypad

field on

Line 56 of Figure 7-2 Application Screen Page 6 Showing Keypad Map.

This field is for display only.

Figure 7-2 Application Screen Page 6 Showing Keypad Map

When to Change the Keypad Map

The voice mail system uses one keypad map system-wide. The keypad

map is selected during system installation. After installation, there are only

two reasons to change the keypad map:

An organization installing a new NEC telephone system may want to

change its keypad map if the new telephone keypads are different

from the old telephones.

An organization may want to change its keypad map to better match

the keypad of the majority of its outside callers.

Considerations

Before changing the keypad map, consider the following questions.

Do you want to accommodate internal subscribers or outside callers?

Organizations should try to accommodate both internal subscribers

and outside callers. When that is not possible, most organizations

select the keypad map that matches the keypad on their internal

subscriber telephones.

In some applications, however, you may want to accommodate

outside callers instead of internal subscribers. For example, if you

have an import/export business, you may want to select the keypad

map which best accommodates suppliers or clients, rather than the

internal staff.