user manual

EliteMail VMS/EliteMail Limited Issue 3
Reference 3 - 11
Set Up Numeric Directory Assistance
Setting up numeric directory assistance involves these main steps:
1. Create a directory group for each group of subscribers (by location,
schedule, or department) you want listed in the numeric directory at
the Groups Screen. A directory group lists the subscribers in each
group and their Extension # IDs. Use a local connection to record a
name for each directory group. Define who belongs in the directory
group by adding subscribers to it.
2. Add a directory menu. Do this from the Groups Screen, too. You
can add up to eight different directory groups and directory menus on
each directory menu. A directory menu lists the name of each
directory group or submenu. The system automatically creates a
one-key dialing menu from the list of directory groups and menus.
Outside callers hear directory assistance for a particular directory
group, or choose a submenu by pressing a single touchtone key.
3. Record the opening greeting again to let outside callers know how to
reach directory assistance.
Add a Directory Group or Directory Menu
The System Manager maintains numeric directory assistance at the
Groups Screen.
1. Sign in to the system, and press - to display the Groups
Screen.
2. Press to add.
3. Press to highlight Directory Assistance, and press
.
4. Press to select Directory Group, or press to highlight
Menu for Directory, and press .
5. Enter the name for the directory group or menu, and press .
6. The system prompts you for a System ID for the directory menu.
Adding a System ID is optional. However, to allow callers to access
the directory group or menu by pressing an ID, or to route callers to
the directory group or menu automatically, you must use a System
ID.