SUPERSCRIPT 4600N USER’S GUIDE October, 1999 703-A0364-001
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Technologies and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use and sales rights thereto, except to the extent said rights are expressly granted to others.
THIS USER’S GUIDE This user’s guide includes the information you need to operate and maintain your NEC SuperScript™ 4600N printer. The chapters in this guide are described below. For networking information see the SuperScript Color Laser Network Guide. Chapter 1, “Features” Describes SuperScript printing capabilities, printer options, settings, and operating requirements.
iv SuperScript 4600N — User’s Guide
Click on chapter name to go to source CONTENTS THIS USER’S GUIDE CHAPTER 1: FEATURES Overview SuperScript 4600N Highlights SuperScript 4600N Enhancements Printer Options Assumptions System Requirements Supported Printing Environments Hardware Requirements Energy Saving SuperScript 4600N CD Printing Software for Windows Printing Software for Mac OS 4600N Printer Web Pages Paper Handling and Special Media SuperScript 4600N Settings Printer Settings Using the Printer’s Operator Panel Using Printer Drivers Pos
CHAPTER 3: PRINTER OPTIONS Adding the Paper Tray 2 Unit Installing the Legal Paper Tray Adding Memory (SIMM) Installing SIMM 27 28 30 31 32 CHAPTER 4: PRINTER DRIVERS Overview When to Use the PostScript 3 or PCL5e Printer Driver Installation Options Windows 95/98 About Color Control Options Installing Printer Software Printing a Document Accessing a Printer Driver Changing Settings in the Printer Driver Setting Another Printer Driver as Default Windows NT Shared Printer Driver Using the Windows 95/98 Prin
External Zip Drive Feature Connecting the Zip Drive To Print From the Web To Print From the Operator Panel To Eject Zip Disk Scanner Copy Feature Setting Up the Scanner Accessing the Scanner Scanner Support Features Previewing a Scanned Image 66 66 67 67 68 69 69 70 70 70 CHAPTER 7: MAINTAINING YOUR PRINTER Precautions Maintenance Schedule Service Visit Schedule Replacing the Toner Modules Replacing the Fuser Oil Bottle Replacing the Fuser Cleaning Roller Cleaning the Belt Cartridge Replacing the Belt Car
NEC Technical Support How to Contact NEC Ordering Supplies NEC Warranty and Service NEC Service Contracts SuperScript 4600N Printer Limited Warranty Warranty Period Warranty Coverage Warranty Support Obtaining Warranty Service Limitation of Damages 93 93 94 95 95 95 95 95 96 96 96 PRINTER SPECIFICATIONS Operating Specifications Paper Handling 97 97 98 MEDIA SPECIFICATIONS 99 SAFETY INFORMATION Ozone Emission Laser Safety CDRH Regulations FCC Statement 101 101 101 101 102 MOVING YOUR PRINTER Moving Y
CHAPTER 1 FEATURES OVERVIEW The innovative NEC SuperScript™ 4600N color laser printer is the best value today for fast color and monochrome printing. The 4600N delivers high resolution, laser color output for business presentations and reports and is adaptable to changing business needs. The 4600N printer introduces the first web-based printing capability.
System Requirements Your SuperScript 4600N printer and software can operate using the following minimum system configurations. Windows Operating System • Microsoft Windows 3.1x, Windows 95/98, or Windows NT 4.0 • 486 or higher CPU • CD-ROM drive • 6.5 MB of free hard disk space • 16 MB RAM for Windows 95/98 32 MB RAM for Windows NT 8 MB RAM for Windows 3.1x • Parallel Port • Ethernet connection Macintosh Operating System • Mac OS 7.
The SuperScript 4600N CD that comes with your printer provides three options for installing printer drivers and printing utilities in Windows. • Easy/Local Setup • Network Client/Custom Setup • Network Server/Administrator Setup Choose the one that best suits your needs. Printing Software for Windows Easy/Local Setup Use this option to quickly install the basic printing tools for your operating system. This is appropriate if you are connected to a SuperScript 4600N from the parallel port.
4600N PRINTER WEB PAGES Every SuperScript 4600N network printer has a built-in web server and Printer Home page you can use for a variety of tasks, including • Pull Printing from your desktop • Installing the NEC PrintAgent Remote Printing driver • Monitoring 4600N PrintAgent printers • Performing network administration tasks • Configuring URLs for 4600N printers and servers • Downloading Pull Printing Server software • Downloading Secondary File Server software • Getting information and Help You will need
You can use the 4600N to print on a wide variety of media and sizes. SuperScript 4600N paper handling features let you manage print jobs and office tasks efficiently. Supported Media Use any light or medium weight copier paper to print out draft copies of your documents. Then, for the best results on final documents, you should consider using NEC’s Premium papers. Premium Color Laser Paper - 24 lb. Bond: A bright paper with a super smooth finish for brilliant color reproduction.
SUPERSCRIPT 4600N SETTINGS Printer Settings SuperScript 4600N printer settings give you many ways to customize your print job. There is often more than one place to change the same printer setting. These include • The SuperScript PostScript 3 and PCL5e printer drivers • The Operator Panel on your printer Using the Printer’s Operator Panel You can use the printer’s Operator Panel to cancel a print job or change settings that are not available in your printer driver.
Advanced Features Advanced features allow you to have more control over your print jobs. They can be accessed from the NEC features tab of the PostScript driver or from the Advanced features button on your printer’s home page. For more details about these unique features see Chapter 6 of this user’s guide. Collation Use the collation feature to print multiple, sorted copies of your print job.
use these settings to adjust screen frequency and angle. For example, use this when screened images show a moiré pattern. Negative Image If you select this, black and white values are reversed and RGB colors print as their complements. Mirror Image If you select this, pages are “mirrored” on the horizontal axis. Scaling You can enlarge or reduce the page image. A value of 100% (the default) means no enlargement or reduction. A value of 50% reduces the page image to half its normal size.
Reserved printer memory Specify how much memory to reserve for special printer functions, such as macros, Operator Panel settings, etc. The reserved memory is not used for printing. Installable options Use this area to change the settings to match the printer’s hardware setup when you add options to the printer, including Tray 2, or more RAM memory. Printer memory tracking Before printing a document, the printer driver calculates how much memory is required to print.
WORKING WITH FONTS IN WINDOWS Under most conditions your documents will print out well without any adjustment to font settings in your printer drivers. The Windows printer drivers have settings for specifying how TrueType fonts in your document are matched to PostScript fonts in the printer. You may want to adjust these if your documents take a long time to print or the quality of the font is not satisfactory. Font settings vary slightly on the Windows 3.1x, Windows 95/98, and Windows NT 4.
CHAPTER 2 • GETTING STARTED • • OVERVIEW • • This chapter tells you how to safely set up your printer and begin printing right away.
UNPACKING 4. Follow these steps to safely unpack the printer: 1. Open the top cover of the packing box and remove the QuickStart poster. 2. Remove the Accessory kit and Starter kit from the top of the printer. 3. Turn the large plastic box screws at the bottom of the box to the left (A) and pull them out (B). 5. 6. 7. 8. Using your thumb and finger, remove the plastic screw sleeves from the box (C). Lift off the outer box (D). Open the plastic bag that contains the printer and slide it down.
• • Take a moment to verify that the following items were included in your printer box: • • • • • SuperScript 4600N printer with 250-sheet Paper Tray 1 QuickStart Poster Starter Kit (see contents below) Accessory Kit (see contents below) SuperScript 4600N software in a license envelope Power Cord Toner Collector (installed next to the Toner Modules inside Front Cover of printer) note: The black and color modules in the Accessory Kit print approximately 5,000 and 3,000 pages respectively.
IDENTIFYING PRINTER PARTS Use the illustrations on the facing page to identify standard parts for the SuperScript 4600N.
FRONT INTERNAL VIEW FRONT VIEW Operator Panel Top Cover Toner Module Racks Paper Transfer Rollers Output Tray Power Button Top Cover Release Button Front Cover Front Cover Latch Toner Collector Paper Tray 1 BACK INTERNAL VIEW Transfer Unit consists of: Transfer Drum Registration Rollers Transfer Roller Paper Discharger BACK VIEW TOP INTERNAL VIEW Fuser Oil Bottle Back Vent Serial Number Fuser Cleaning Roller Fuser Unit Belt Cartridge Bidirectional Parallel Interface Filter Cover SCSI Interfac
INSTALLING 1. THE BELT CARTRIDGE 6. Make sure all packing materials and tape are removed from the printer. Open the Front Cover of the printer with the Front Cover Release Latch (A). Open the Top Cover of the printer by sliding the Top Cover Release button forward (B) Flip up the Belt Cartridge Locking Levers inside the top of the printer (C). Remove the Tension Release Pins from both sides of the Belt Cartridge (D). Do not discard these pins. 2. 3. 4. 5. A 8. 9.
4. Follow the steps below to install the Fuser Oil bottle and the Fuser Cleaning Roller: 1. 2. 3. Open the Top Cover of the printer (A). Make sure the Lock Tabs are in the open position (B). Remove the orange Tension Release Pins from the ends of the Fuser Rollers. Open the Pressure Release Tabs and pull the pins up and out (C). 5. 6. note: You may have to pull hard to remove these. 7.
INSTALLING 1. 2. 3. THE TONER MODULES Open the Front Cover of the printer(A). Note the color labels inside indicating where to slide the different color Toner Modules (B) (C=Cyan, M=Magenta, Y=Yellow, and K=Black). Begin with Cyan. Remove the Toner Module from its plastic bag and rock it gently three or four times (C). 4. 5. 6. 7. 8. Remove the protective tape from the module. Remove (and save) the orange protective cover. Hold the module level and slide into place along the racks in the printer (D).
THE PAPER TRAY Paper Tray 1 can hold up to 250 sheets of medium weight paper—U.S. letter size, executive, UK quarto, folio, or A4. It also holds envelopes, transparencies, and sheets of labels. See Appendix B, “Media Specifications,” for a complete list of media that can be used. The exact number of sheets Paper Tray 1 can hold depends on the weight of the paper. 1. Remove Paper Tray 1(A). 2. Squeeze both sides of the length tab and slide it into place.
PRINTING A STARTUP PAGE 4. 5. Follow these steps to connect your printer to AC Power and print a Startup Page: 1. Self Test SuperScript 4600 booting... INITIALIZING WARMING UP PRINTING Make sure the power switch is turned off (A) (button is out). Connect the Power Cord to the rear of the printer (B). Plug the other end of the Power Cord into a properly grounded outlet. 2. 3. 6.
THE PRINTER This section tells you how to connect your SuperScript 4600N Series printer to your computer or network. note: You can be connected to and receive data at the parallel port and Ethernet port at the same time. Connecting the 4600N Printer Locally You can connect to an IBM®-compatible computer using the bidirectional parallel interface. We recommend an IEEE 1284 bidirectional parallel cable that is no more than 6 feet in length.
PRINTING PRINTER WITH THE 4600N After you have successfully printed a Startup Page and connected your printer, you can install a printer driver from the SuperScript 4600N CD and begin printing. There are three available setups for SuperScript 4600N Series printer software: Easy/Local, Network Client/Custom, and Network Server/Administrator. These were described earlier on page 3 of this user’s guide. note: Instructions for setup and printing from a Mac OS are on page 48.
The fastest way to begin printing over the network is to use NEC’s PrintAgent software and a web browser. This section tells how to set up NEC PrintAgent Remote Printing. To use Remote Printing, you must have the following on your computer: • Microsoft Internet Explorer 4.
note: You can load envelopes in Paper Tray 1 or the PRINTING ENVELOPES 1. 2. Format your envelopes in your computer application. Remove Paper Tray 1 and adjust the paper guides to the envelope size you want to load. optional Legal Tray as long as the tray is inserted in the Paper Tray 1 Feeder. 6. Press the Media button once. The message MEDIA TYPE THICK STOCK appears. Power 3. 4. Load no more than 15 Com10 envelopes into Paper Tray 1. Make sure the envelope stack is flat and even.
PRINTING LABELS • Print labels as you would thick paper. Printing labels, envelopes, thick paper, or transparencies takes slightly longer than plain paper. • • • • • • Create the information you need printed on the transparencies within your application. Try printing on a plain sheet of paper first for proper placement. Print transparencies from Paper Tray 1 only. Load up to 50 sheets in Paper Tray 1. Keep the paper path clean. Transparencies are especially sensitive to dirt.
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CHAPTER 3 This chapter provides instructions for installing and using the printer options. • Adding the Paper Tray 2 Unit • Installing the Legal Paper Tray • Adding Memory (SIMM) PRINTER OPTIONS OVERVIEW The SuperScript 4600N has several easily installed options available. You can add an extra paper tray and feeder unit or a handy legal size paper tray. You can also increase the printer’s random-access memory (RAM).
ADDING THE PAPER TRAY 2 UNIT WARNING! It takes two adults to lift the printer and assure that it is level. If the printer is tipped more than 1.5 degrees, oil will spill inside and cause damage. Order #4005 1. 2. Make sure the printer is turned off and disconnected. Make sure there is plenty of room around and above the printer to work. Remove the optional Paper Tray 2 unit from its packaging. Find the packet of brackets and thumb screws and set aside. Remove the .
Facing the back of the printer, locate the Connector Cable at the rear of the Paper Tray 2 unit. 9. Remove the Cable Connector Door at the rear of the printer (D) and plug the cable in to the printer socket (E). 10. Place the Cable Connector Door that you removed from the printer over the opening on the Paper Tray 2 unit. Place the Cable Connector Door that you removed in step 3 over the cable plug opening on the back of the printer. 11. Snap on the left and right Paper Tray 2 unit covers (F). 12.
INSTALLING THE LEGAL PAPER TRAY Order #4004 note: You can load envelopes in the Legal Paper Tray as long as the tray is inserted in the Paper Tray 1 feeder. Do not print envelopes from the Paper Tray 2 feeder. The optional Legal Paper Tray can hold 250 sheets of legal paper or 15 envelopes. Installation of the optional Legal Paper Tray is simple. 1. Remove the standard paper tray from the main feeder or the optional Paper Tray 2 unit (A).
The SuperScript 4600N have four Single Inline Memory Module (SIMM) slots. The 4600N comes with 96MB RAM. However, you can upgrade your printer to a maximum of 128MB of RAM through the installation of additional SIMMs. Installing additional memory will help ensure that your printer has enough memory to print the most complex graphic print jobs without sacrificing resolution. Added memory will also increase print speed.
Installing SIMM 1. 2. Turn the printer off and disconnect it. Using a small phillips-head screw driver remove the two screws from the expansion slot on the rear of the printer (A), and pull out the Controller Board part way (B). To remove any un-needed SIMMs start from the bottom: Open the metal release brackets on each side of the memory socket at the same time (C). The SIMM will be released from the memory socket (D). To add SIMMs: Make sure the metal brackets on both sides of the memory socket are open.
CHAPTER 4 PRINTER DRIVERS OVERVIEW A printer driver is software that translates your computer data into a format that the printer can read and print out. You can access the printer driver software to change printer and document settings and manage fonts. First, you need to install the right printer driver for your system. The SuperScript 4600N CD provides the following printer drivers. • PostScript 3 for Windows 95/98 • PCL5e for Windows 95/98 • PostScript 3 for Windows NT 4.0 • PCL5e for Windows NT 4.
WINDOWS 95/98 About Color Control Options During the PostScript 3 for Windows 95/98 driver installation, you have the option of installing a driver using Microsoft Image Color Matching (ICM) technology or a driver using NEC’s color matching method. The driver using NEC’s color matching method is the default and recommended driver. The ICM based driver calibrates the colors with those actually seen on the print client’s monitor.
Click OK to save the changes you made in all property sheets and close the printer driver. Click Apply to save the changes you made in a property sheet. The printer driver remains open. Click Cancel to close the printer driver. Your changes will not be implemented. 4. 5. Shared radio button, then type in a name for the printer into the Share Name text box. Select the operating systems of the computers that will be printing to this printer. Click Next to finish installing the driver.
Using the Windows 95/98 Printer Drivers Windows 95/98 Printer Driver - System Tabs The General, Details, and Sharing tabs provide access to Windows features for setting up your printer. A brief description is provided here. For more information about settings on these tabs, see the Windows manual. General Tab This tab provides general information about the printer. Use the Comment area to add comments about the printer.
PRINTER DRIVERS Windows 95/98 Printer Driver - PostScript 3 Tabs (I) PostScript Tab Use these settings to configure options for the PostScript printing language. Watermarks Tab A watermark is text that appears on pages in your print job, such as DRAFT or CONFIDENTIAL. Use these settings to customize watermarks for your print job. Use the Paper tab to customize paper handling for the print job. NEC Features Tab This tab allows you to control the special features of the SuperScript 4600N printer.
Windows 95/98 Printer Driver - PostScript 3 Tabs (II) Click the Help button to view the complete Help file. Click the ? Help icon and click a setting on the driver to view more information about it. Click any tab to view more printer settings. Graphics Tab Click the Restore Defaults button to replace current settings on the tab with factory defaults. Use the Graphics tab settings to define print quality.
PRINTER DRIVERS Windows 95/98 Printer Driver - PCL5eTabs Paper Tab Use the Paper tab to customize paper handling for the print job. Graphics Tab Use the Graphics tab settings to define print quality. Fonts Tab WINDOWS 95/98 Use the Fonts tab to specify how TrueType fonts in your document will be processed by the printer. Device Options Tab Use settings on the Device Options to match the attached printer options and configuration so that the printer driver can generate optimized PostScript code.
WINDOWS NT 4.0 Installing Printer Driver Software Follow these steps to use the SuperScript Installer in Windows NT 4.0. 1. Insert the SuperScript 4600N CD into the CD-ROM drive. 2. The Installer will launch automatically. 3. When prompted, select the Easy/Local installation option and click Next. 4. Continue responding to the selections displayed in the installation dialog boxes. 5. When installation is complete Windows will prompt you to restart.
PRINTER DRIVERS Using the Windows NT 4.0 Printer Driver Windows NT 4.0 Printer Properties The General, Ports, Scheduling, Sharing, and Security tabs provide access to Windows features for setting up your printer. For information about settings on these tabs, see the Windows manual. The Device Settings tab lets you change printer properties specific to the SuperScript 4600N.
Windows NT 4.0 Document Properties - PostScript 3 You can change document settings using the Document Properties pages. To access these, select Print or Print Setup from your application’s File menu or Document Defaults from the Printer Properties menu. Page Setup Tab Use this tab for general page setup options. Advanced Tab Use this tab to access all Windows NT 4.0 printer driver settings. PostScript settings are described in Chapter 1. Click OK to save changes and close the driver window.
PRINTER DRIVERS Windows NT 4.0 Document Properties - PCL5e You can change document settings using the Document Properties pages. To access these, select Print or Print Setup from your application’s File menu or Document Defaults from Printer Properties menu. Page Setup Tab Use this tab for general page setup options. Advanced Tab WINDOWS NT 4.0 Use this tab to access all Windows NT 4.0 printer driver settings. PCL5e settings are described in Chapter 1. Click OK to save changes and close the driver.
WINDOWS 3.1X Installing the Printer Driver Software Installation for Windows 3.1x (PostScript) 1. Boot your system and start Windows. 2. Insert the SuperScript 4600N CD into the appropriate drive (in this example we use drive E:). 3. In the Windows Program Manager, select Run from the File menu. Windows displays the Run dialog box. 4. Type E:\WIN31\PS\SETUP.EXE in the Command Line field. 5. Click the OK button. This launches the Installer. 6.
2. You can change printer drivers using the Windows Control Panel. 1. In the Windows Control Panel double-click the Printers icon. 3. 4. In the Printers dialog box that appears, select the driver you wish to use in the Installed Printers list. Click the Set As Default Printer button. Click on the Close button to close the Printers dialog box. The Windows 3.1x PostScript 3 Printer Driver Properties Paper Tab Use the Paper tab to customize paper handling for the print job.
The Windows 3.1x PostScript 3 Printer Driver Properties PostScript Tab Use these settings to configure options for the PostScript printing language. Job Control Use these settings to configure more options for PostScript printing. Click the Help button to view the complete Help file. Watermarks Tab A watermark is text that appears on pages in your print job, such as DRAFT or CONFIDENTIAL. Use these settings to customize watermarks for your print job. Click Cancel to discard changes and close the driver.
PRINTER DRIVERS Windows 3.1x - PCL5e Printer Driver Properties The PCL5e printer driver window has general document settings. Press the Options button to display more settings for adjusting graphic output. WINDOWS 3.1X Click the Help button to view the complete Help file. Click Cancel to discard changes and close the driver. Click OK to save changes and close the driver. Click About to view version and copyright information. Windows 3.
MAC OS by calling 800-SOS-APPL. You can print from Mac OS version 7.1 and higher, to the SuperScript 4600N network printer over EtherTalk. Then perform a custom install of the Apple Printer Utility. 1. Launch the Apple Printer Utility. 2. Select the zone in which your SuperScript 4600N printer resides. 3. Select the printer you wish to rename and click Open Printer. 4. Select the Name section of the window by clicking the arrow. 5. Type your desired name into the field labeled AppleTalk Name. 6.
PRINTER DRIVERS Mac OS -Print Dialog Box MAC OS Pull down the Settings menu to view more categories in the center panel. For more details about the spooler features see Ch.
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CHAPTER 5 OPERATOR PANEL FEATURES OPERATOR PANEL Indicator Lights The indicator lights on the Operator Panel help communicate the status of the printer. OVERVIEW The printer’s Operator Panel allows you to read printer messages and change printer settings directly at the printer. The Operator Panel on the SuperScript 4600N consists of eight buttons and six indicator lights.
The Message Display The Operator Panel status display is an LCD panel that shows status messages, alert messages, media types, and menu selections. When the printer is performing a job, the display indicates a printer status message, such as PROCESSING, PRINTING, etc. The standard display is READY, meaning the printer is ready for use. The table below lists Status Message Status messages with their explanation. Alert messages are explained on page 84.
Operator Panel buttons have different functions depending on whether the printer is online, offline, or in menu mode. The table below summarizes Operator Panel buttons. The Button Online Feed Menu Media Mode Offline Online Menu Offline Online Menu Offline Online Menu Offline Online Menu Item Offline Online Menu Previous Offline Online Menu Next Offline Online Menu Select Offline Online Menu Operator Panel menu tree and procedures for changing printer settings are discussed beginning on page 54.
USING THE MENU TREE You can use the Operator Panel to set communications channels, print forms or pages, view usage reports, use advanced features, or change printer settings. (However, in most cases, you will use your printer drivers to change printer settings.) Follow these three basic steps to enter menu mode and navigate through the menu tree 1. Turn on the printer, if necessary. 2. Press Online to take the printer offline. The display changes from READY to OFFLINE. 3. Press Menu.
The Operator Panel menu tree has eight top-level menu categories. Each category contains items you can select, and some of these items contain even more options. These form a menu tree, but as you navigate through the menu tree, only the currently selected item is shown on the status display. Checking Total Page Count This example illustrated below shows the steps you take to view the total page count. Follow these steps: 1. Press Online. OFFLINE appears on the display. 2. Press Menu.
Operator Panel Menus The Operator Panel has the eight main menus, described below. Default selections for each setting are marked with an asterisk (*). Control Menu Use this menu to cancel the current print job or reset the printer when the printer is in an error state. Selecting RESET PRINTER restarts the printer and causes it to reinitialize and perform a self-test. RESET NIC allows you to reset the network interface parameters without rebooting.
Communications Menu This menu has settings that enable the printer to receive print jobs from the Parallel port or NIC, and to configure emulations and networking protocols. See page 60 for instructions on configuring TCP/IP parameters such as the network IP address. For more network information see the SuperScript Color Laser Network Guide.
Usage Status Menu Use the Usage Status menu to view the total number of pages printed. Whenever a Fuser Unit, or Belt Module is installed you must reset its status on the Operator Panel. USAGE STATUS TOTAL PAGE COUNT ROLLER REPLACE? BELT REPLACE? FUSER REPLACE? Print Form Menu Use the Print Form menu to select and print documents stored in the printer.
Resetting the Printer This section describes important tasks you perform using the Operator Panel buttons and menu selections. You can reset the printer to its previous settings. Follow these steps. 1. Press Online. OFFLINE appears on the display. 2. Press Menu. MENU - CONTROL appears on the display. Press Select. 3. Press Next until RESET PRINTER appears on the display. 4. Press Select, and when the panel displays CONFIRM, press Select again.
Printing 4600N Information Pages TCP/IP Setup You can print a number of different pages preformatted with useful information about your printer. Follow these steps. 1. Press Online. OFFLINE appears on the display. 2. Press Menu. MENU - CONTROL appears on the display. 3. Press Next until PRINT FORM appears on the display. 4. Press Select. 5. Press Next until you see the page you want to print. Your choices are, DEMO PAGE, PS START PAGE, PS FONT PAGE, MENU TREE PAGE, and SUPPLY ORDER. 6. Press Select.
CHAPTER 6 FROM ADVANCED FEATURES You can access the printer’s advanced features from the SuperScript 4600N home page. When you click on the Advanced Features button, a welcome page appears with several navigational links on the left sidebar. For status on a print job, click on the Queue icon. To print multiple copies of a document after previewing a single copy, click on the RePrint icon. To access a list of printable files from the ZIP drive, click on the Zip icon.
SPOOLING OPTIONS Print Queue Status On printer networks, multiple users can send documents to the same printer. These documents are sent to a spooler in the printer where they wait in a queue (line). Special spooler features found in the SuperScript 4600N greatly improve print performance and usability. Advanced spooling features, along with the built in 2.1 GB hard disk of the printer, speed up print time especially for long, multiple-copy documents.
Banner pages are used to identify and separate print jobs. These are especially useful with a shared printer. Items found on the Banner page include job number, job name, owner, job creator, job size, number of copies, job hold, and job reprint information. You can choose to print a Banner page from the PostScript driver’s NEC Features tab or from the Job RePrint web page, shown below.
Job Hold How to Use the Job Hold Feature The Job Hold feature gives you the ability to send a document to the printer and hold it there until you “release” it at the Operator Panel. The printer will continue to print other jobs in the queue until you go to the Operator Panel and physically select JOB HOLD PRINT from the Control Menu. Set up the Job Hold feature from the NEC Features tab in the printer’s PostScript driver. You can also use the Job RePrint web page. 1. 2. 3. 4. 5. 6. 7. 8.
Collation The Job Preview feature allows you to preview a first copy of a long document before printing out multiple copies. This gives you the opportunity to proofread the document first, then print the required number of copies later. Job Preview saves time because the document is stored on the printer’s hard disk and does not have to be sent to the printer again (assuming the preview document is OK). The Collation feature allows multiple copy jobs to be printed in “sorted order.
EXTERNAL ZIP DRIVE FEATURE Connecting the Zip Drive An SCSI Iomega Zip® 100MB or Zip® 250MB drive can be connected to the SCSI port of the SuperScript 4600N. The drive must be connected and the Zip cartridge must contain files when the printer is turned on. You can then set up your print job either through the Web or the printer’s Operator Panel. You can print files with the .prn, .ps, .jpg, or .eps extensions. Perform these steps to connect the Zip drive to your printer.
4. 1. 2. 5. 3. 4. 5. 6. Insert the Zip disk of files you want to print (A). Click on the Advanced Features button from the Printer’s Home page (B). Select Zip from the left sidebar of the Advanced Features home page. You will see a list of files from your ZIP drive (C). Clicking on a directory will open it and list the files. Clicking on the “..” directory will bring you up to the parent directory. Click on the file you want printed. note: You cannot specify the number of copies from the Web.
To Eject Zip Disk 1. 2. 3. 4. 5. 6. Press Online. OFFLINE appears on the display. Press Menu. CONTROL appears on the display. Press Previous until MENU - SPECIAL FEATURES appears on the display. Press Select. Press Next until ZIP DISK MENU appears. Press Select. Press Next until EJECT DISK appears on the display. Press Select. Press Menu, then press Online. ONLINE appears on the display.
3. The printer works with the Umax Astra® 1200S and Astra® 1220S scanner. Setting Up the Scanner 4. 5. Before you can print, you must set up the printer to work with the scanner. 6. 1. 2. Make sure the scanner is not plugged into the power and the printer is turned OFF. Plug the SCSI cable from the scanner to the SCSI port on the Interface Panel of the printer (A). Attach the SCSI terminator provided with the scanner to the SCSI port of the scanner.
Accessing the Scanner Scanner Support Features Access scanner settings at the printer’s Operator Panel (A). Follow these steps. 1. Press Online. OFFLINE appears on the display. 2. Press Menu and CONTROL appears on the display. 3. Press Next until MENU - SPECIAL FEATURES appears on the display. Press Select. 4. Press Next until SCANNER/COPY appears on the display. Press Select. 5. Press Next until START COPY appears. Press Select.
CHAPTER 7 MAINTAINING YOUR PRINTER The life expectancy of each replaceable part is based on printing under specific operating conditions, such as media type, number of colors used, humidity, page size, and page coverage (usually 5% coverage as in an average business letter). PRECAUTIONS OVERVIEW This printer is designed for easy use and maintenance. Be sure to review the maintenance and service schedules on page 72, which show when parts should be cleaned or replaced.
Maintenance Schedule Follow this schedule to keep your printer in good operating condition. Ongoing—As Needed • Clean the outside of the printer with a soft cloth and mild solvent when dusty or soiled. • When print output becomes too light or TONER EMPTY message appears on the Operator Panel display, take out the Toner Module and gently rock it from side to side to redistribute the toner. Replace Toner Modules after about every 6,000 pages for color toner and every 10,000 pages for black toner.
THE TONER MODULES A Replace each Toner Module when you start seeing print quality problems such as light images or white streaks across the page. The Operator Panel will display the TONER EMPTY message when the toner level is getting low. To order an NEC SuperScript 4600N Toner Module contact your NEC printer dealer or see below. The black replacement modules print approximately 10,000 pages. The yellow, magenta, and cyan replacement modules print approximately 6,000 pages each.
REPLACING THE FUSER OIL BOTTLE 5. Order Number 20-212 1. Turn the printer off and allow it to cool (A). WARNING! The Fuser Unit area may be very hot. 2. 3. 4. 6. 7. Insert the new Fuser Oil Bottle, cap side down. Make sure the tab of the bottle is on the right (E). The label will face the front of the printer. Close the Lock Tabs and the Top Cover (F). The Operator Panel will inform you when the Fuser Oil is getting low again. Open the Top Cover (B). Open the Lock Tabs (C).
THE FUSER CLEANING Order Number 20-211 1. 2. 3. 4. 5. 6. Turn off the printer and allow it to cool (A). Open the Top Cover (B). Open the Lock Tabs (C). Remove the used Fuser Cleaning Roller (D). Install the replacement Fuser Cleaning Roller (E). Close the Lock Tabs and the Top Cover of the printer (F). A E B 7. Reset the Operator Panel to make sure the consumables usage information is current (G). Follow these steps. a. Press Online. OFFLINE appears on the display. b. Press Menu.
CLEANING THE BELT CARTRIDGE 6. Turn the Belt Cartridge so that the handle is facing away from you. 7. Use the brush to gently clean the wire inside the end of the Belt Cartridge. Do not press hard on the wire (E). 8. Using a dry cloth, clean any toner buildup from around the Cleaning Blade. 9. Reinstall the Belt Cartridge (F)and secure the Lock Levers (G). 10. Return the Cleaning Brush to its holder and close the Top and Front Covers (H) The Belt Cartridge is sensitive to bright light and touch.
THE BELT CARTRIDGE Order Number 20-205 1. 2. 3. 4. 5. Turn off the printer (A). Open the Front and Top Covers (B). Flip up the Lock Levers to release the Belt Cartridge (C). Pull the old Belt Cartridge straight up and discard it (D). Remove the black wrapper from the new Belt Cartridge and pull out the two tension release pins as shown (E). WARNING! Do not touch the green material on the Belt Cartridge. It is easily scratched. 6.
INSIDE THE BACK COVER Allow several minute for the printer to cool down and use only dry, lint-free cotton cloths or swabs for this procedure. The Transfer Unit consists of the Transfer Drum, Registration Rollers, Transfer Roller, and Paper Discharger. 1. Turn off and unplug the printer. 2. Open the Back Cover (A) and avoid the Transfer Drum while cleaning the other parts of the Transfer Unit (B). 3. Using a dry cotton cloth, clean any paper dust or toner buildup from the Registration Rollers.
THE FUSER UNIT 8. Order Number 20-219 1. 9. 10. Turn the printer off and allow it to cool. WARNING! The Fuser Unit area may be very hot. 2. 3. 4. Open the Top Cover. Open the Lock Tabs (A). Remove the Fuser Oil Bottle and put in a plastic bag temporarily or discard if replacing with a new one (B). Remove the Fuser Cleaning Roller (C). Open the Back Cover (D). Place a clean piece of paper against the Transfer Drum to protect it. 5. 6. 7. A 11. 12. 13. 14. 15. 16. 17.
CLEANING THE LASER LENS Cleaning the Laser Lens is only necessary when you find vertical white or light-color streaking in the colors. 1. 2. 3. 4. Open the Front Cover and Top Cover (A). Remove the four Toner Modules (B). Keep them level! Flip up the Belt Cartridge Lock Levers(C). Remove the Belt Cartridge (D) and loosely wrap it in a soft dark cloth or paper (E). A B 5. 6. 7. 8. 9. Use both hands to remove the Laser Lens.
THE OZONE FILTER REPLACING THE TONER COLLECTOR Order Number 126164 Order Number 20-213 The Ozone Filter needs to be replaced about every 12 months. The Toner Collector is a replaceable plastic bottle that collects used toner. Follow these directions to change it: 1. 2. 3. Slide open the Filter Cover located in back of the printer. 1. 2. Open the Front Cover of the printer. Remove the used Toner Collector. 3. Note the label attached to the used Toner Collector.
CLEANING PRINTER THE OUTSIDE OF THE Use a clean cotton cloth and mild cleaner to clean the outside of the printer. note: Do not use strong solvents or abrasive cleansers on plastic parts of the printer. To clean the Paper Exit Rollers follow the instructions below: 1. 2. Turn off and unplug the printer Open the Top Cover slightly. 3. Using a dry cotton cloth, clean the Paper Exit Rollers. Manually rotate each roller. Close the Top Cover. 4.
CHAPTER 8 TROUBLESHOOTING OVERVIEW This chapter tells you how to resolve common printer problems. Topics include: • Print quality maintenance • Simple troubleshooting • Operator Panel alert messages • Clearing paper jams • Print quality problems note: Refer to the SuperScript Color Laser Network Guide for problems relating to printer networking. Print Quality Maintenance Here are some suggestions for maintaining the highest print quality from your printer.
ALERT Message Booting… OUT OF PAPER TRAY 2 UNSUPPORTED SIZE PAPER MISMATCH LOAD TRAY Explanation First message to appear when the printer is powered up. One of the paper trays is empty Paper Tray 2 contains paper size that is not supported by the engine. Paper Tray 1 or 2 does not have the correct paper size as specified for the print job. Load the paper size shown on the display .
Understanding the Paper Path This section explains how to prevent and remove paper jams. There are several things you can do to prevent paper jams. The following illustration shows the printer’s paper path. Understanding this path will help you locate paper jams. The paper is picked up from Paper Tray 1 (or 2) and passed under the Transfer Drum. It then passes through the Fuser Unit and is delivered to the Output Tray on the top of the printer.
REMOVING PAPER JAMS Misfeed Jams • Misfeed jams happen in Paper Tray 1 or 2. A misfeed jam may be as simple as a sheet of media not being picked up, or it may be that the paper was picked up but not fed properly. Access to this area is through the tray slot. To avoid damage to rollers, always remove jammed paper gently. • Try to remove jammed paper without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the paper path and cause further jams.
4. Inner jams happen in the transfer Drum/Transfer Unit area. This type of jam means that the media did not make it to the paper exit area. 1. Open the Back Cover. Remove the jammed paper by pulling it from the bottom of the fuser, through the printer’s Back Cover, not from the top of the Fuser area. This prevents any unfused toner from dirtying the Fuser Rollers (located under the Fuser Cleaning Roller). WARNING! Be careful not to touch the Transfer Drum while removing jammed paper. 2. 3.
Outer Jams Drum Jams Outer jams occur in the fuser area. Jams of this type usually means that paper is stuck in the Fuser Roller/Output Area. Follow these steps to clear these kinds of jams. Drum jams occur when the paper gets wound around the Transfer Drum. 1. Turn off the printer and open the Top Cover. 2. If there is a large amount of paper showing, gently pull it out. 1. Turn off the printer and let it cool. Open the Back Cover. 2. Carefully remove the paper from the Transfer Drum.
This section discusses potential print quality problems, what causes them, and how to resolve them. Background is Smeared Toner can spread where it does not belong when there is too little toner or when the Belt Cartridge is worn out. Solutions • Check the Toner Module of the color that is smearing. Replace it if it is too low. • Replace the Belt Cartridge if it is worn or has reached the end of its expected life (about 12 months).
Black Line Horizontal Banding A fine black line appearing in the printed image may indicate that the Belt Cartridge surface is damaged or that there is debris stuck in the Belt Cartridge area. Horizontal banding in the image may indicate a transfer failure. Solutions • Clean or replace the Belt Cartridge if it is damaged or has reached the end of its expected life. • If problem persists call a service representative. Solutions • Check Toner Modules.
Back of Paper is Stained When two colors do not register properly, it may indicate problems with the Belt Cartridge. There are toner stains on the back side of the paper. Solutions • Confirm that the Belt Cartridge is properly seated. • Replace the Belt Cartridge if it is worn or damaged. • Call a service representative to check the printer to replace the Cleaning Brush if necessary. Toner Streak When toner is streaked or brushed across the page, it may indicate problems with the Toner Module.
Parallel Printing Problems This section describes solutions to problems that might appear when a computer is locally connected (with a parallel cable) to the printer. Only Windows and UNIX computers can be locally connected. Nothing Printed The printer does not indicate that a print job was received and nothing was printed. Solution Assure the bidirectional parallel cable is attached securely. Nonsense is Printed This symptom appears as content that appears cryptic and does not make any sense.
CHAPTER 9 TECHNICAL SUPPORT OVERVIEW This chapter provides information about different resources for information and technical support, including • How to reach NEC Technical Support for assistance • How to order supplies and printer options • How to obtain NEC service contracts • SuperScript 4600N Printer Limited Warranty ASSISTANCE NEARBY Often, the best source for assistance is closer than you think. Before calling NEC, check out the options below.
Sending Internet Electronic Mail You can e-mail your questions to NEC. NEC will respond within three business days. Send e-mail messages to: tech-support@nectech.com Sending a Facsimile Transmission You can fax questions or comments to NEC at 1-978-742-7049 Be sure to indicate the number where NEC can telephone or fax a response. Using FastFacts—NEC’s Information Retrieval System NEC’s technical support staff have created technical notes and tips for using NEC products.
AND SERVICE Your SuperScript 4600N printer comes with a one-year onsite warranty. The complete warranty is provided below. Packing and shipping instructions are provided in Appendix D. All repair requests must be prequalified by calling NEC Customer Service at 1-800-632-4650. NEC Service Contracts After the initial one-year warranty period, fee-based technical support and service is available.
4. 5. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any accessories used in connection with the Product. This warranty covers only NECTECH-supplied components. Service required as a result of third party components is not covered under this warranty. Warranty Support NECTECH will pay labor and material expenses for covered items, but we will not pay for the following: 1. Removal or installation charges. 2.
APPENDIX A PRINTER SPECIFICATIONS OPERATING SPECIFICATIONS Print speed Letter: 4-8 pages per minute color, 16 ppm monochrome Print method • Electrophotographic • Disposable color toner modules (C, Y, M, and K) Recommended Duty Cycle Monochrome: 20,000 prints per month Color: Up to 5,000 full color prints per month Processor Based on 64-bit IDT 4700, 100 MHz RISC processor Random Access Memory (RAM) • 96 MB standard • 128 MB Maximum Internal IDE Hard Disk For storing fonts and forms, spool files, and html p
• • Clearance Space Left Side: 4 inches Right Side: 20 inches Front: 28 inches Back: 8 inches Printable Area Paper: 5 mm from top, left, and right edge Transparencies: 10 mm from all edges Recommended Media Use NEC Premium papers (listed below) to ensure the best quality printed output. If you do not have the NEC Premium papers, try to match them as closely as possible for the best printing results. Inches Millimeters 8.5 x 11 8.5 x 14 8.3 x 11.7 7.25 x 10.5 8 x 10 8.5 x 13 4.13 x 9.
APPENDIX B MEDIA SPECIFICATIONS This appendix has general guidelines for purchasing and storing paper and other media for your NEC SuperScript 4600N printer. Your printer supports a wide variety of print media, including • Plain paper • Transparencies • Glossy papers • Laser-quality labels • Heavy paper stock • Envelopes Recommended Media Use NEC Premium papers (listed below) to ensure the best quality printed output.
Forms should be sealed in moisture-proof wrapping after pre-printing to prevent moisture changes during storage. Choosing Paper and Media Choosing quality paper is your best bet for avoiding many of the output problems common to heat-intensive printing. It is the most effective measure you can take to achieve consistently good results from your printer. Using the NEC Premium papers described above will ensure good results.
APPENDIX C SAFETY INFORMATION This chapter provides safety information and product specifications for the SuperScript 4600N printer. As you operate your printer, please be aware of the following safety considerations. Ozone Emission The corona assemblies found in laser printers and photocopiers generate ozone gas (O3) as a by-product of the electrophotographic process. Ozone is only generated while the printer is printing (while the coronas are energized).
FCC Statement (For United States Use Only) Federal Communications Commission Radio Frequency Interference Statement. WARNING! Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
APPENDIX D MOVING YOUR PRINTER 4. 5. 6. Open the Top Cover (A). Open the Lock Tabs inside (B). Carefully remove the Fuser Oil Bottle (C). note: Hold a sheet of paper under the Fuser Oil Bottle so no oil drips back into the printer. This appendix gives you directions on how to safely move or ship your printer. Please follow these instructions carefully. Failure to do so may result in damage to the printer. 7. 8.
10. Close the Locking Tabs and Top Cover (F). 11. Two adults should lift the printer onto a sturdy, level cart (G). 12. Move the printer to its new location. 13. Connect the interface cables (H). 14. Open the Top Cover and remove any paper towels from the fuser area (I). F 15. Reinstall the Fuser Oil Bottle (J).Close the Lock Tabs (K) and Top Cover. 16. Plug the printer in and turn the power on. Check to make sure no error messages are showing on the Operator Panel.
THE PRINTER To ship your printer long distance, follow steps 1 —9 under “Moving Your Printer Locally” on page 103. Then proceed with the following instructions. note: If you are returning the printer for service, you do not need to return the Power Cord, Toner Modules, Belt Cartridge, Fuser Oil Bottle, or Fuser Cleaning Roller. 1. Remove the Fuser Cleaning Roller (A). Make sure the Fuser Oil Bottle is out.
8. Replace the Tension Release Pin on each side. Insert the pin until you feel some resistance, then move it forward slightly and slide it in the rest of the way (F). (The Tension Release Pins protect the Belt Cartridge and its cleaning blade during its move.) 9. Snap down the Belt Cartridge Locking Levers (G). 10. Remove and discard the used Toner Collector (H). Leave the Toner Collector chamber empty. Do not ship your printer with a used Toner Collector. 11. Close the Front and Top Covers (I). 12.
18. Tape the top of the box shut 19. Put shipping straps vertically around the box. 20. When the printer gets to its destination, unpack the printer and clean the Belt Cartridge again according to directions found on page 76. L K Pack Power Cord behind printer M N Shipping the Printer 107 MOVING YOUR PRINTER 15. Pack the printer for shipment as shown (K). 16. Do not forget the Power Cord and User’s Guide (unless you are shipping the printer for service). Slide the box cover all the way down (L). 17.
108 SuperScript 4600N — User’s Guide
Click on page number to go to source INDEX Numerics 10 Mbps 2 10/100Base-T 2, 21 100 Mbps Ethernet 2 4600N driver CD 23 4600N printer 21 A A4 19 accessory kit 12, 13 Adobe Acrobat Reader 3 ADSC 8 advanced features 1, 58 advanced features menu 58 alert messages 83, 84 Apple Printer Utility 48 B back cover 14 cleaning inside 78 back cover latch 14 banding 89 banner page 63 belt cartridge 14, 16, 71, 105, 107 cleaning 76 installing 16 replacing 77 belt cartridge wire 76 bidirectional parallel cable 14 bitmap
H halftoning 7 heavy paper 24, 99 horizontal banding 90 humidity 97 I IEEE 1284 bidirectional parallel cable 21 Image Color Matching (ICM) 3, 6, 34 indicator lights 51 information pages 60 intensity 9 interface panel 14 interface ports 97 Internet Explorer 2 IP Address 23 J jam recovery 56 job hold 64 job preview 65 job timeout 8 L label sheets 25 labels 99 laser safety 101 laser lens 80 cleaning 80 layout 7 legal paper tray 24, 30 installing 30 lifting the printer 12 loading 110 SuperScript 4600N — User’s
P page coverage 71 paper printable area 98 recommended 98, 99 paper discharger 14, 78 paper discharger wire 78 paper exit rollers 82 cleaning 82 paper handling 7 paper jams 86 drum jams 88 inner jams 87 outer jams 88 preventing 85 paper path 85 paper sizes 98 paper transfer rollers 14 paper tray 1 13, 14, 19, 24, 25 loading 19 paper tray 2 unit installing 28 paper weights, recommended 98 parallel printing problems 92 PCL menu 56 PCL5e 1 driver 3, 33 features 9 fonts 39 peer-to-peer 3 photoconductor belt car
monochrome 33 software 34 Windows NT 40 PS font page 60 PS start page 60 Pull Printing 3 R RAM 1, 31, 97 registration rollers 14, 78 remote printing 3 setup 23 reserved printer memory 9 resolution 7, 9, 31 ribbing 89 RJ-45 connectors 21 S scaling 8 scanner copy feature 69 SCSI 66, 97 SCSI interface 14 serial number 14 service contracts 95 service messages 83 set IP address 23 setup from Windows 95/98 22 Windows NT 4.
fonts 45 Windows 95/98 92 driver 36 Windows NT shared driver configure for sharing description 35 installing 35 35 Windows NT 22 driver 41 printing 40 Windows NT 4.
