User's Manual

87
Troubleshooting
Symptom What to check What to do Page
The phone
does not turn
on.
Is the battery pack
installed correctly?
Correctly install the battery pack.
−
Is the battery pack
charged?
Charge the battery pack.
※
P.12
Are you holding down

for at least 2.5 seconds?
Hold down

for at least 2.5 seconds
to turn on the phone.
P.14
I can’t make
calls.
Is (Out of Range) on
the display?
Wait until you are in a location where
is not displayed before trying to
make a call.
P.14
Are you including the area
code?
When making a call to a standard
phone, you need to input the area
code, and then the phone number.
P.28
Is the phone turned on?
Hold down

for at least 2.5 seconds
to turn on the phone.
P.14
Did you press

?
After inputting the phone number,
press

to dial it.
P.28
Is Emission OFF Mode
turned on?
Turn off Emission OFF Mode.
−
I can’t receive
calls.
Is (Out of Range) on
the display?
Move to a location where is not on
the display.
P.14
Is the phone turned on?
Hold down

for at least 2.5 seconds
to turn on the phone.
P.14
Is Emission OFF Mode
turned on?
Turn off Emission OFF Mode.
−
Nothing happens
when I press the
keys.
Is the phone turned on?
Hold down

for at least 2.5 seconds
to turn on the phone.
P.14
The phone emits
a warning tone,
and then turns
off.
Is battery pack power low? Charge the battery pack.
P.12
The phone
answers calls
automatically.
Is Answer Memo turned
on?
Hold down

for at least one second
to turn off Answer Memo.
P.36
Is Drive Mode turned on?
Hold down

for at least one second
to turn off Drive Mode.
P.4
I can’t hear
the caller.
Is the earpiece volume
level too low?
During a call, press
5
to increase
earpiece volume.
P.35
Is the earpiece covered
with your ear?
Make sure to place the earpiece to the
center of your ear.
−
※
If the battery level is very low, “Now Loading...” is shown on the display, and after a while display disappear.
For further information, please visit the au
お客さまサポート
(au Customer Support)
故障診断
(Malfunction
Diagnosis) web site.
･
From CA001
→
au one Top
→
au
お客さまサポート
(au Customer Support)
→
調べる
(Information)
→
オンラインマニュアル
(On-Line Manual)
→
故障診断
Q&A (Malfunction Diagnosis Q&A)
･
From PC
→
http://www.kddi.com/customer/service/au/trouble/kosho/index.html