Warranty

Neato Robotics, Inc. Limited Manufacturer’s Warranty

Subject to the terms and conditions hereof, Neato Robotics, Inc. warrants to the

original purchaser (“you” or “your”) that your Neato Robotics hardware product

(“Product”), excluding batteries, shall be free from defects in material and

workmanship for 1 year from the original date of purchase. In the case of

batteries, a Warranty Period of six (6) months shall apply and ‘Warranty Period’

shall be read accordingly throughout this document. In the case that the Product

purchased is a Neato- Certified Refurbished product, a Warranty Period of three

(3) months shall apply and ‘Warranty Period’ shall be read accordingly

throughout this document. You may also find the full details of this limited

warranty by selecting your Product in the Online Support section of our website

at www.neatorobotics.com. Except where prohibited by applicable law, this

warranty is nontransferable and is limited to the original purchaser. If you are

dealing as a consumer this limited warranty does not affect your statutory rights.

Remedies

To the maximum extent permitted by applicable law, Neato Robotics’ entire

liability and your exclusive remedy for any breach of warranty during the

applicable warranty period shall be, at Neato Robotics’ option, (1) to repair or

replace the Product, or (2) if Neato Robotics cannot reasonably repair or replace

the Product to refund the price paid, provided that the Product is returned to the

point of purchase or such other place as Neato Robotics may direct with a copy

of the sales receipt or dated itemized receipt. Shipping and handling charges

may apply except where prohibited by applicable law.

Neato Robotics may, at its option, use new or refurbished or used parts in good

working condition to repair or replace any Product. Any replacement Product will

be warranted for the remainder of the original warranty period or thirty (30) days

from the date of shipment of the replacement Product, whichever is longer or for

any additional period of time that may be applicable in your jurisdiction.

How to Obtain Warranty Support

Before submitting a warranty claim, visit the support section of

www.neatorobotics.com for technical assistance. If you cannot resolve the issue

with your robot, all warranty claims and any other Product related questions

should be addressed directly to Neato Robotics or an authorized Neato partner.

The addresses and customer service contact information for Neato Robotics and

authorized Neato partners can be found on the web at

www.neatorobotics.com/support, select your country and click on Warranty &

Repair.

Exclusions

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Neato Robotics, Inc. Limited Manufacturer’s Warranty Subject to the terms and conditions hereof, Neato Robotics, Inc. warrants to the original purchaser (“you” or “your”) that your Neato Robotics hardware product (“Product”), excluding batteries, shall be free from defects in material and workmanship for 1 year from the original date of purchase. In the case of batteries, a Warranty Period of six (6) months shall apply and ‘Warranty Period’ shall be read accordingly throughout this document.
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This limited warranty does not cover consumable parts such as batteries, filters, or brushes that are subject to normal wear; or problems or damage resulting from (1) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly or opening of the chassis of the Product; (2) improper operation or maintenance, use not in accordance with Product instructions or connection to improper voltage supply; (3) negligent use or care, neglect or careless operation or misuse of the Product; (4
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OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF NEATO ROBOTICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEATO ROBOTICS’ ENTIRE LIABILITY SHALL BE LIMITED, AT NEATO ROBOTIC’S OPTION, TO REPLACEMENT OR REPAIR OF THE PRODUCT OR REFUND OF THE PURCHASE PRICE PAID IN ACCORDANCE WITH THE TERMS HEREIN.