User Manual

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Chapter 8 Scanner Maintenance
8
Scanner Maintenance
Maintaining the Neat Mobile Scanner
A clean, calibrated scanner is a happy scanner!
Keeping your scanner clean is an important part of scanner maintenance. Dust and other
obstructions on the scanner lens can cause streaks on scanned images and potentially impact
the accuracy of the scanned images. The cleaning process will remove flecks of dust or small
pieces of paper that have been caught in the scanner, which will in turn improve the quality of
your scans.
The calibration process helps the scanner “see” correctly and therefore provide crisp accurate
scans by differentiating between black, white, shades of gray and other colors. Calibrating your
scanner is simple and quick. Neat 5 may prompt you to calibrate the scanner during installation;
however you may occasionally need to recalibrate if scans appear faint or off-balance.
Instructions for cleaning and calibrating your Neat Mobile scanner are below.
In this section:
Cleaning the Neat Mobile Scanner
Calibrating the Neat Mobile Scanner
Cleaning the Neat Mobile Scanner
Cleaning the Neat Mobile Scanner
Two types of cleaning paper are included in the Welcome Kit: one dry and one wet.
Dry
The dry cleaning paper is a small, white, 'cottony' piece of paper that
resembles a dryer sheet. Always try this dry cleaning paper first.
Wet
The wet (alcohol-based) cleaning paper is especially useful for scanners that
are producing very streaky images as it will help remove particularly stubborn
dust and paper particles. Only use the wet cleaning paper if you've already
tried cleaning with the dry cleaning paper and have not had optimal results.
USING THE DRY CLEANING PAPER
1. Feed the dry cleaning paper into the scanner, just as you would a receipt.
2. In Neat 5, click Settings.
3. In the Scan Settings menu, click Clean.
NOTE: During the cleaning process, you will see a message that says “Please wait -
cleaning in progress” and the cleaning paper will move back and forth through
the scanner for approximately 25 seconds before being pulled through all the
way.
4. When cleaning is complete, you will be prompted to click OK to continue.
Important: Store the dry cleaning paper in the Welcome Kit for safe-keeping.