User's Manual

Chapter 3: Maintenance 3-11
Updating CBS's Firmware Image (ftpdl)
Periodically updates may be required to add enhancements or correct
problems in the CBS firmware.
Upgrade all CBS firmware to the latest version available. The latest
firmware release can be found at www.ncr.comÆSupport ÆDrivers
and PatchesÆRetail Support FilesÆRealPrice Support Files.
Note: Check to make sure that the customer does not have a special
firmware version requirement.
Caution: Some customers may not allow firmware to be installed
until it has been integration tested.
The legacy firmware update method (ftpdl) continues to be supported
for all firmware versions and is described below. To update CBS
firmware using the Firmware Bootloader, see the following topic
“Updating CBS's Firmware Image – Firmware Bootloader”.
For updates in a Windows 2000, Windows NT, or Windows XP
environment, the update file and the utility (ftpdl.exe) required to
apply the update are distributed on diskette. For updates in an AIX
UNIX environment, only the update file is distributed on diskette. The
RealPrice CBS Firmware Update utility (ftpdl) in the
/usr/local/dnet/bin directory is used to copy the update file to
the CBS firmware. The update file name identifies the version, for
example: rom109.bin. or rom310.bin in the following sections.
Caution: When updating CBS firmware, stop the RealPrice software
on the RealPrice System computer to ensure the update process is not
interrupted. If the update process is interrupted before completion, the
CBS must be returned to NCR.