vSpace Management Center 3.3.0 for N-‐series and vSpace 7.
NComputing vSpace Management Center User Manual Important Notices Please note that reproduction of this User Manual in whole or in part, without express written permission from NComputing, is not permitted.
NComputing vSpace Management Center User Manual TABLE OF CONTENTS Important Notices ........................................................................................................................................ 2 1.0 vSpace Management Center Overview ................................................................................................. 5 1.1 Management Zones .................................................
NComputing vSpace Management Center User Manual 6.16 USB Serial Tab ................................................................................................................................ 41 6.17 Summary Tab ................................................................................................................................. 42 7.0 Group Management .........................................................................
NComputing vSpace Management Center User Manual 1.0 vSpace Management Center Overview For organizations deploying the NComputing N-‐series thin clients for Citrix HDX, or L300 and M300 access devices for vSpace 7.0, vSpace Management Center provides a highly scalable, flexible and easy to use single point of device management.
NComputing vSpace Management Center User Manual 1.1 Management Zones vSpace Management Center organizes vSpace servers and NComputing access devices into Management Zones. Each zone can be comprised of several servers and devices and exist within a single subnet or span multiple network segments.
NComputing vSpace Management Center User Manual 2.0 Installation and Registration This section of the guide will walk you through the installation and registration process for vSpace Management Center.
NComputing vSpace Management Center User Manual 2.2 Registration Each new install of vSpace Management Center includes a trial license for 30 days with up to 100 managed devices. For information on adding license keys to your vSpace Management Center server, review the Registration and Licensing section of this user manual. 2.
NComputing vSpace Management Center User Manual 3.0 vSpace Management Center Dashboard The dashboard is the first screen you will see when connecting to your vSpace Management Center server. From here, you are presented with a brief summary of device and server status.
NComputing vSpace Management Center User Manual 3.2 The Dashboard Summary The Dashboard Summary provides at-‐a-‐glance information on the connection status of your access devices, hosts, and CPU utilization. 3.3 Log Activity The Log Activity section of the dashboard presents a detailed breakdown of recent server and device activity.
NComputing vSpace Management Center User Manual 4.0 Device Management The Device Management module of vSpace Management Center allows administrators to remotely configure their devices, create and manage device profiles, and push firmware updates. This section of the manual will outline each of these functions in detail. 4.
NComputing vSpace Management Center User Manual 4.2 Advanced Search By clicking “Advanced Search” at the top left of the Manage Devices screen, you gain access to the Advanced Search Options menu.
NComputing vSpace Management Center User Manual 4.4 View/Edit Configuration To the far right of each device entry you will find a link called “View/Edit Configuration”. Clicking this button will bring up an interface that allows you to view and make changes to the device you selected. These options will vary by device model.
NComputing vSpace Management Center User Manual Proceed through the wizard to configure (or skip) each setting screen. The last screen shows a summary of the settings and has the “Apply” button. When you click the “Apply” button the settings in the profile will be pushed to all of the devices that you associated it with.
NComputing vSpace Management Center User Manual 4.6 Update Firmware The Update Firmware screen allows you to select from a list of currently available firmware versions and then push a selected version of firmware to one or more devices.
NComputing vSpace Management Center User Manual At this stage, you’ll be given the option to push the firmware immediately, or schedule the update for a future date and time.
NComputing vSpace Management Center User Manual Change Password To protect a device’s settings from unwanted changes, click the checkbox next to “enable password” and then enter the password you wish to associate with the device in question.
NComputing vSpace Management Center User Manual 5.0 L/M-‐series Configuration The L300 and M300 product lines share a nearly identical user interface, with the exception of the M300 supporting three sessions per kit while the L300 is a single-‐user product.
NComputing vSpace Management Center User Manual 5.2 General Tab The General Tab allows the administrator to edit general device settings such as Management Zone and device name. • Device Name Use this field to alter the L300 or M300 device name.
NComputing vSpace Management Center User Manual 5.3 Display Tab The Display Tab contains configuration options related to screen resolution and behavior. • Resolution This dropdown menu contains all monitor resolutions compatible with the device in question. • Color Depth This dropdown can be used to select display color depth.
NComputing vSpace Management Center User Manual 5.4 Network Tab The network tab contains a full set of common network settings to be used by the selected device. • Obtain IP address automatically Selecting this option places the device into DHCP mode, causing it to automatically obtain its network settings from the local DHCP server.
NComputing vSpace Management Center User Manual 5.5 Security Tab The Security Tab contains features designed to help administrators secure their access devices. • Enable Password Enabling the password feature on an access device allows administrators to restrict a user’s ability to change settings on the device once they’re configured.
NComputing vSpace Management Center User Manual 5.6 Kiosk Setup Mode The Kiosk Setup Mode Tab can be used to instruct a device to launch a specific application or file when logging into the Windows environment rather than launching the full Windows Explorer interface.
NComputing vSpace Management Center User Manual 5.7 Auto-‐Login Options Tab The Auto-‐Login Options Tab provides administrators with a means of automatically logging their devices in to a Windows session using pre-‐specified credentials as soon as they connect to a given server.
NComputing vSpace Management Center User Manual 5.8 Firmware Update Tab The Firmware Update Tab is used to manage periodic device firmware upgrades and provides multiple avenues of installing files onto the access device.
NComputing vSpace Management Center User Manual 5.9 Summary Tab The Summary Tab contains a breakdown of each of the settings selected from the previous tabs and serves as a method of double-‐checking the full set of settings that are about to be pushed to an access device.
NComputing vSpace Management Center User Manual 6.0 N-‐series Configuration The N-‐series product line, including the N400, N500, and N500w, include features specific to Citrix environments, wireless networking, and advanced peripheral configuration options.
NComputing vSpace Management Center User Manual 6.2 General Tab The General Tab allows the administrator to edit general device settings such as Management Zone and device name. • Device Name Use this field to alter the L300 or M300 device name.
NComputing vSpace Management Center User Manual 6.3 Display Tab The Display Tab contains configuration options related to screen resolution and behavior. • Resolution This dropdown menu contains all monitor resolutions compatible with the device in question.
NComputing vSpace Management Center User Manual 6.4 Network Tab The network tab contains a full set of common network settings to be used by the selected device. • Obtain IP address automatically Selecting this option places the device into DHCP mode, causing it to automatically obtain its network settings from the local DHCP server.
NComputing vSpace Management Center User Manual 6.5 Date / Time Tab The Date / Time Tab allows the administrator to control clock settings within the N-‐series device. • Time Zone This dropdown is used to select the time zone that the device will use.
NComputing vSpace Management Center User Manual 6.6 Security Tab The Security Tab contains several options that help to secure the N-‐series device, its session, and its connection to the Management Zone.
NComputing vSpace Management Center User Manual • Imprivata ProveID enabled Enabling this feature allows the N-‐series device to make use of Imprivata’s OneSign, RFID card access technology. The Hostname/IP field stores the Imprivata Bootstrap Server. For more information on this feature, visit the following Knowledge Base article: http://www.ncomputing.
NComputing vSpace Management Center User Manual • Add Certificate The Choose File button within this section allows administrators to manually add security certificates to an N-‐series device. Once the certificate is located and selected, use the Upload button to add it to the device’s currently available certificates.
NComputing vSpace Management Center User Manual 6.7 Kiosk Setup Mode Tab The Kiosk Setup Mode Tab allows administrators to specify an application that they would like to launch in place of the default desktop environment.
NComputing vSpace Management Center User Manual 6.9 Firmware Update Tab The Firmware Update Tab is used to manage periodic device firmware upgrades and provides multiple avenues of installing files onto the access device.
NComputing vSpace Management Center User Manual 6.10 Redirection Policy The Redirection Policy Tab provides administrators the ability to alter how USB audio and printer redirection is handled by the N-‐series device.
NComputing vSpace Management Center User Manual 6.12 Audio Tab The Audio Tab allows administrators to enable or disable audio features. • Enable speakers • Enable microphone Controls speaker (audio output) functionality. Controls microphone (audio input) functionality. 6.
NComputing vSpace Management Center User Manual 6.14 Scanners Tab The Scanners Tab allows for the association of SANE standard compatible scanners with N-‐series devices. • Configure Scanner Enabling Scanner server allows the N-‐series device to access network and USB based scanners.
NComputing vSpace Management Center User Manual 6.15 Serial Devices Tab As of firmware 1.4.X, N-‐series devices support the use of serial devices over USB. This is one of two menus that allow administrators to configure N-‐series devices for use with serial peripherals.
NComputing vSpace Management Center User Manual 6.16 USB Serial Tab The USB Serial Tab is the second of two tabs that allow serial devices to be configured for use with N-‐ series access devices.
NComputing vSpace Management Center User Manual 6.17 Summary Tab The Summary Tab contains a breakdown of each of the settings selected from the previous tabs and serves as a method of double-‐checking the full set of settings that are about to be pushed to an access device.
NComputing vSpace Management Center User Manual 7.0 Group Management The Group Management module of vSpace Management Center allows administrators to create and maintain Device and Server Groups. This allows administrators to create logical groupings that correspond to device models, geographical locations, or usage needs. 7.
NComputing vSpace Management Center User Manual 7.2 Add / Edit Group To create a new Group, select “Add / Edit Group” from the Group Management menu. Begin by defining the group you wish to create by selecting a Group Name and Description.
NComputing vSpace Management Center User Manual If you wish to include Management Servers in your Group, you may do so at this stage. Click the check box next to the Server(s) you wish to add and click “Add Management Servers”. Click “Next” when you are satisfied with your selections.
NComputing vSpace Management Center User Manual 8.0 Settings The Administration module allows you to configure the vSpace Management Center server itself, configure Authentication Settings, upload firmware and wallpapers to be distributed to devices, as well as other server specific tasks such as registration. 8.
NComputing vSpace Management Center User Manual The Desktop Sessions screen allows you to view all active vSpace 7.0 sessions as well as key information such as the model of the device accessing the session and the user name of the user logged in to that session.
NComputing vSpace Management Center User Manual The Manage Firmware section allows you to update your inventory of device firmware as new versions become available. To add a new firmware build, click the “Choose File” button at the top of the screen and navigate to the file’s location within Windows.
NComputing vSpace Management Center User Manual user, click the “Add New User” button to the right of the screen. Enter the required account information into the fields provided and select whether the user is to be given admin rights.
NComputing vSpace Management Center User Manual Firstly, select whether or not you wish for vSpace Management Center to use Active Directory or a generic LDAP based directory service.
NComputing vSpace Management Center User Manual Under the Management Server Properties section of this screen, you can decide whether new management servers automatically join your current server’s vSpace Management Center zone, or whether they must be allowed to do so via manual acceptance.
NComputing vSpace Management Center User Manual 8.7 Registration and Licensing The Registration and Licensing screen provides you with a summary of your current vSpace Management Center licensing status and lets you add license keys.
NComputing vSpace Management Center User Manual To add licenses to your vSpace Management Center installation, click the “Add” button to the bottom left of the Registration and Licensing screen and enter the serial number(s) of the license(s) in question.
NComputing vSpace Management Center User Manual 9.
NComputing vSpace Management Center User Manual To help keep your account management centralized within your environment, vSpace Management Center includes the option for users to authenticate to vSpace Management Center via Active Directory. 1. From the Settings module, navigate to the Configure Authentication screen. 2.
NComputing vSpace Management Center User Manual In this scenario we’ll describe the process of creating, managing, and pushing device profiles to your NComputing devices. A device profile can be created from scratch or imported from any device in your deployment.
NComputing vSpace Management Center User Manual 9.4 Adding a new vSpace Management Center server to your vSpace Management Center Zone A group of vSpace Management Center servers working together to manage your NComputing deployment is referred to as a “management zone” or simply “zone.
NComputing vSpace Management Center User Manual Joining a Zone during Installation: In addition to joining from the Settings module, you can also perform this task automatically when you install vSpace Management Center. This option is available to you as part of the installer.
NComputing vSpace Management Center User Manual 9.5a Automating Sequential Firmware Updates N-‐series firmware is designed to be applied sequentially, with each new build applied to the previous build in order of their release.
NComputing vSpace Management Center User Manual 9.5b Directing N-‐series Devices To The Firmware Archive Using the N-‐series GUI Once a folder or archive is set up with the above listed requirements, administrators can configure their N-‐series devices on a per-‐device basis if desired. This process is outlined in the steps below. 1.
NComputing vSpace Management Center User Manual 1. From the Manage Profiles menu, select the N-‐series profile you wish to edit. If an N-‐series profile does not already exist, use the steps outlined in Section 4.5 of this manual to create a new profile for the devices you wish to update. 2.
NComputing vSpace Management Center User Manual 9.5d Example of FTP Folder Setup Using FileZilla In the case of FileZilla, hosting an existing folder on your host system is a simple process. Once installed, open the FileZilla server interface and complete the following steps: 1. Click on the Users icon at the top left of the FileZilla Server window. 2. Click the Add button under the Users section to the right of the window and create a new user.
NComputing vSpace Management Center User Manual 10.0 Troubleshooting Error: There is a problem with this Windows Installer package. Both Java and Apache Server are required for vSpace Management Center to function properly.
NComputing vSpace Management Center User Manual Management Server Connection Status: Offline An offline status can be an indication that the NC Management Server service is not currently running on the host system.
NComputing vSpace Management Center User Manual 11.0 Support and Additional Resources The Help module of the Navigation bar can direct you to several of NComputing’s support resources.
