User's Manual

NComputing N-series User Manual rev10.08.13_1.5.0
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TABLE OF CONTENTS
Important Notices ......................................................................................................................................... 2
Regulatory Compliance ................................................................................................................................. 4
FCC Information ........................................................................................................................................ 4
GPL Declarations ....................................................................................................................................... 5
Safety Information ........................................................................................................................................ 5
1.0 N-series Overview ................................................................................................................................... 6
1.1 N-series models ................................................................................................................................... 6
1.2 N-series Package Contents .................................................................................................................. 7
1.3 N-series Peripheral Connections ......................................................................................................... 7
1.4 VESA Mount ........................................................................................................................................ 8
1.5 Citrix Requirements ............................................................................................................................ 8
1.6 Secondary Display Adapter ................................................................................................................. 9
2.0 Device Configuration ............................................................................................................................. 10
2.1 Citrix Tab ........................................................................................................................................... 11
2.2 Preferences Tab - Display .................................................................................................................. 12
2.3 Preferences Tab – Date/Time ........................................................................................................... 12
2.4 Preferences Tab – Keyboard ............................................................................................................. 13
2.5 Network Tab ...................................................................................................................................... 13
2.6 Security Tab – Per-Tab Access........................................................................................................... 15
2.7 Security Tab – Certificates ................................................................................................................ 15
2.8 Security Tab – Imprivata ................................................................................................................... 16
2.9 Security Tab – Device Shadowing ..................................................................................................... 16
2.10 Management Tab – Device Name ................................................................................................... 17
2.11 Management Tab – Firmware/Wallpaper Update ......................................................................... 17
2.12 Management Tab – vSpace Management Center .......................................................................... 18
2.13 Peripherals Tab – Redirection Policy............................................................................................... 19
2.14 Peripherals Tab – Audio .................................................................................................................. 19
2.15 Peripherals Tab – Printers ............................................................................................................... 20
2.16 Peripherals Tab – Scanners ............................................................................................................. 20
2.17 Peripherals Tab – Serial Devices ..................................................................................................... 21
2.18 Peripherals Tab – USB Serial ........................................................................................................... 21
2.19 Information Tab .............................................................................................................................. 22
3.0 Connecting to your Citrix Environment ................................................................................................ 24
4.0 Support and Additional Resources ........................................................................................................ 25
4.1 Accessing your vSpace Management Center License(s) and Premium Support Entitlement........... 25
4.2a Pre-1.5.0 Firmware Update Best Practices ..................................................................................... 26
4.2b 1.5.0 Firmware Update Best Practices ............................................................................................ 27
4.2c Directing N-series Devices To The Firmware Archive Using the N-series GUI ................................ 29
4.2d Directing N-series Devices To The Firmware Archive Using Device Profiles .................................. 29
4.2e Example of FTP Folder Setup Using FileZilla ................................................................................... 31
4.3 DHCP Options for Automatic N-series Configuration ....................................................................... 31
4.4 NComputing Technical Support ........................................................................................................ 37
4.5 Additional Information on Citrix products and support ................................................................... 38
Disclaimers and Legal Information ......................................................................................................... 38