FAQ
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N-series thin clients for Citrix HDX
Partner FAQ
14. Is dual display supported by the N-series?
• Yes, dual display is available as an optional extra for the N500 in the form of a secondary display adapter that
connects to any USB port of the device. Dual display provides a maximum screen resolution of 1920 x 1080 –
the same as provided for the primary display.
15. Is Wi-Fi supported by the N-series?
• Yes. Wi-Fi is available as a factory tted optional extra for the N500w which provides support for 802.11b/g/n
networks.
16. Is smart card authentication supported by the N-series?
• Yes, smart card authentication using Imprivata is supported in the initial release of both the N400 and N500.
NComputing intends to target expanding this support to other authentication providers.
17. Does the N-series support non-Citrix platforms?
• No, the N-series is optimized for Citrix and HDX by design and does not support any other platforms.
18. When will the product be available?
• The N400 and N500 are available today.
19. How much do the N-series devices cost?
All N-series models come with and Enterprise bundle of 1 device license for vSpace Management
Center and the rst year of Premium Support (software upgrades, 24x7 technical support and
knowledgebase access) included in the one bundled price:
• The N400 list price is $159 USD
• The N500 list price is $229 USD
• The N500w adds factory installed WiFi to the N500 and the list price is $249 USD
Note: the list price for the N500/N500w secondary display adapter is $60 USD
20. What channels will the N-series be sold through?
• N-series thin clients for Citrix HDX can be obtained globally through select NComputing resellers and dis-
tributors who are Citrix authorized.
21. Will all current NComputing resellers be carrying the N-series products?
• No. However, a subset of NComputing resellers that are Citrix authorized will carry the N-series. NComputing
will evaluate prospective partners on an individual basis, regionally.
Technical innovation
22. Other SoC-enabled devices exist already, why are these dierent?
• Our Numo 3 is part of a next-generation, specialized breed of SoC technology initiated at the request of
Citrix to drive HDX adoption
23. What is a System on Chip (SoC)?
• A System on Chip (SoC) is an Application Specic Integrated Circuit (ASIC) that is specically designed to run
a specic environment; in this case to provide a full desktop virtualization experience.
• An SoC typically includes CPU’s, multiple buses (including memory and I/O buses), connectivity interfaces
(like Ethernet and USB)), audio and video logic (including CODECs), security, and cryptographic support, and
power saving features. With nearly a complete system on a single ASIC, an application can be created that is
very low in cost.