User's Manual

Page 3 of 12
2 Introduction
This purpose of this guide is to provide sufficient information to allow a KTS350-X radar to be
physically installed, powered up and configured to correctly communicate over a network. This
guide assumes that a suitably trained person has already performed a site survey and a
suitable mounting location identified. The KTS350-X radar, together with the Navtech Radar
software Witness, form the Navtech Radar ClearWay Automatic Incident Detection system.
Service and Maintenance procedures are covered in a separate manual.
2.1 ClearWay™
The ClearWay system is an important component of a Smart Highways solution, providing
accurate and reliable vehicle tracking and Automatic Incident Detection (AID) for roads,
bridges and tunnels. The ‘Smart Highways’ concept, enables improved traffic flow and
enhanced safety through the effective use of technology. Increasing safety on our motorways
and reducing traffic congestion have become major goals for us at Navtech Radar. In the UK
alone, more than £2 billion a year is lost due to traffic congestion, not to mention the negative
effects on the environment and health.
2.2 Support
Navtech Radar Ltd offer comprehensive support services both pre and post radar
commissioning to ensure you get the best performance and support for your radar installation.
Navtech Radar Ltd have a dedicated Customer Services Support Centre that can offer 1st and
2nd line technical support for both hardware and software queries. The centre is staffed by a
highly skilled technical team who can advise and offer support with any technical questions
both pre and post commissioning. In the event a fault cannot be diagnosed remotely, or a
repair is required, the team can arrange for your radar to be returned to base for further
diagnostic tests or repair.
Navtech Radar Ltd also offer a number of support plan options during the lifetime of your radar,
offering peace of mind for your installation.
For further information on the support plan options or any technical questions please contact
the Customer Services Support Centre on [phone], or email at
[e-mail]