User Guide

It is also extremely important to note that many models of vacuums on the market have overly stiff roller-brushes
and too-powerful suction that can shred wool and other soft fiber carpets, which will void the warranty on your
carpet. As of 2018, we have researched and found that Soniclean Soft Carpet Series vacuums are specially
designed to be safe and very effective on wool and other soft-fiber carpets.
Promptly attend to spills and stains. If left unattended, the spill will chemically bond with the pigment of the
carpet fiber making removal extremely difficult without causing damage to the carpet pile. When necessary,
have a reputable operator professionally steam clean your carpet.
Never rub, brush or massage a wool carpet when it is damp or wet. This will only damage the carpet pile and
spread the stain further.
In the event of a spill…
• Immediately blot up liquids using a wad of paper towels or a clean dish cloth/towel.
• Scoop up solids using a spoon, trying not to push the substance further into the carpet pile.
• Using a clean damp towel, wring-out a little lukewarm water (not hot) over the stain, dilute it then re-blot
thoroughly using a clean dry towel – DO NOT rub the stain.
• You can continue to gently apply water and re-blot. The wool pile will not be damaged by water as long as
you don’t over-wet the carpet. Over watering can cause watermarks on the surface and may damage the
backing.
• Most oily or greasy stains can be removed, even after a period of time however, certain stains may have a
chemical reaction with the fiber and can cause irreversible damage.
STAIN GUIDE
Prior to using any of the stain removal methods listed below, ensure you have blotted up any excess liquid spills
as noted above. This is a critical step - the more colour or moisture you remove out of a stain with paper towels,
the easier it will be to remove any remaining residue. And remember - NEVER rub wet carpet.
Simply cross reference the type of treatment with the specific stain in the table on the next page:
1. Lukewarm water OR a wool carpet wet stain remover approved and recommended by your Nature’s
Carpet dealer;
2. Mix 1 teaspooon of clear dishwashing liquid, 1 teaspoon of white vinegar & 1 litre of warm water;
3. Clear household disinfectant (containing no bleaches or strong alkali);
4. A wool carpet dry stain remover, if available. Use only on dry stains;
5. Chill with ice cubes in a plastic bag. Pick or scrape off solids;
6. Mix 1/3 cup of white vinegar with 2/3 cup of water;
7. Warm water;
8. Nail polish remover (lanolin-free);
9. Rubbing alcohol;
10. Place paper towel over wax and apply hot iron to paper. Wax will melt and be absorbed by paper;
11. Vacuum clean;
12. Mineral turpentine;
13. Seek assistance from a professional carpet cleaner.
Note: If using lukewarm water, ensure you have blotted up as much excess moisture from stain as possible
with a paper towel before gently squeezing any water onto a stain and then blotting up with paper towel.