User Manual

Table Of Contents
16 Troubleshooting
A few common issues and possible solutions when working with TRAKTOR 2.
16.1 TRAKTOR 2 Won’t Start
Check the system requirements for TRAKTOR 2. The minimum requirements are the
very least you can get by with and are often not enough for advanced use (i.e. Keylock,
FX). Increasing your RAM may save you a lot of trouble.
1. Make sure you have the most recent TRAKTOR 2 version installed. You can find the
latest available version following this link: http://www.native-instruments.com/updates.
2. Make sure that you have not clicked an outdated application alias/shortcut.
3. Try to restart your computer. Disconnect any other audio interfaces and computer pe
ripherals like printers, scanners, and the like.
4. Try to rename the file collection.nml in the TRAKTOR 2 Root folder to restart TRAK
TOR with a clean Track Collection, and then re-import the renamed Collection file.
16.2 Latency Issues
Please check if your computer is suited for handling real-time audio processing without
dropouts. In general, it is not recommended to use laptops with shared-memory graphic
cards. You will need all the memory and processing power available for your audio soft
ware.
It is not recommended to run the laptop on battery, as built-in power management sys
tems might slow the clock rate of the CPU in an effort to extend battery life.
Disconnect all unused hardware (e.g., printer, scanner). This will increase the amount
of processing power available for your music software.
Laptops often are equipped with built-in devices that disturb audio processing, most
commonly Bluetooth transceivers, an Ethernet network adapter, or a wireless LAN card.
You might need to disable these devices while working with the TRAKTOR 2.
Keylock is a resource-hungry process. If you’re encountering audio problems like crack
les or drops, make sure you’re using ECO mode via Preferences > Transport > Keylock.
With a weak computer, you may be forced to disable the Keylock feature completely.
Troubleshooting
TRAKTOR 2 Won’t Start
TRAKTOR 2 - Application Reference - 264