NI CardBus-8310-to-PXI Expansion User Manual

Troubleshooting NI

PXI-CardBus-8310 Cards

This appendix deals with troubleshooting methods for an

NI CardBus-8310-to-PXI system.

Caution To avoid potential issues with this configuration, please install the

NI CardBus-8310 driver before inserting the CardBus card.

Contacting Technical Support

While this appendix contains a number of troubleshooting tips for resolving

issues that may be experienced with NI CardBus-8310 cards, extreme cases

may require you to contact National Instruments Technical Support. You

can find that contact information in the Technical Support and Professional

Services appendix of this manual.

You must be ready to give the following information prior to

troubleshooting the system.

• Name and model of laptop (exact model)

• Name of CardBus card controller

• Number of PCMCIA sockets (1 or 2 sockets)

• Which socket is being used

• Operating system version

• Third party cards: name, model and manufacturer—If there are

multiple cards, you will need all of the information provided

• Type of card

• Whether the card has a hardware bridge

• Application name and version