Use and Care Manual
15
Questions? Don’t worry, 
we’ve got the answers
What other light bulbs can fit in this light?
The bulb must not be greater than the max 
wattage for the fixture. It must match the base 
size, and the diameter of any area of the bulb 
should be less than diameter of any area of 
shade, so that it can fit.
Can I use an LED light bulb?
Yes, so long that the base size matches and 
the diameter of any area of bulb is less than 
diameter of any area of shade, so that it can fit.
Is this UL/ETL certified?
Yes, all our products are either UL or ETL.
Do I need an electrician to set up 
the hardwire?
We recommend using a certified electrician 
for all hardwiring, although all of our fixtures 
can be set up without an electrician, as long as 
you are replacing an existing fixture or have 
an existing junction box ready for a fixture 
installation. ENSURE POWER IS OFF WHEN 
INSTALLING. For all new constructions, please 
use a certified electrician.
Can I retrofit this hard-wired to a plug-in 
or vice-versa?
Yes, a plug-in fixture can be turned into a 
hardwire fixture and a hardwire fixture can 
become a plug-in fixture. For many products we 
will provide all the necessary hardware to make 
these changes, if not, you will need to purchase 
the necessary hardware.
Is this light compatible outside  
North America?
Our lighting is only warranted in Canada and 
the United States.
What do I do if the product is not working?
Try a dierent light bulb and confirm 
proper installation.
Can these lights work on a dimmer?
Dimmability is related to the light bulb and the 
wall switch, not the light fixture. All our hardwire 
fixtures are compatible with dimmable light 
bulbs. We recommend using a dimmer switch, 
as it extends the life of the bulb and allows for 
energy saving and great ambiance. If using a 
LED bulb, please ensure both your LED bulb and 
dimmer switch are compatible.
Can I use the fixture outdoors?
No, this product was not designed to be used 
outdoors. 










