Owner's Manual

www.napoleongrills.com
18
EN
Troubleshoong
Problem PossibleCauses Soluon
Low heat / Low ame
when valve turned on.
For propane - improper
lighng procedure.
For natural gas - undersized
supply line.
Ensure lighng procedure is
followed carefully. The valve
must be in the o posion
when the tank valve is turned
on. Turn tank on slowly to allow
pressure to equalize. See lighng
instrucons.
Pipe must be sized according to
installaon code.
Burners burn with
yellow ame,
accompanied by the
smell of gas.
Possible spider web or
other debris.
Thoroughly clean burner venturi.
See general maintenance
instrucons.
Burner will not stay
lit .
Too windy. Unit will shut down if winds are
greater than 10mph (16km/h).
Either locate to dierent area or
use when it is less windy.
Humming regulator. Normal occurrence on hot
days.
This is not a defect. It is caused
by internal vibraons in the
regulator and does not aect the
performance or safety of the gas
heater. Humming regulators will
not be replaced.