User Manual

16
www.napoleon.com
N415-0562-AU JUN 17.20
Problem Possible Causes Soluon
 Normal occurrence on hot days. 



regulators will not be replaced.
Burners will not cross
light each other.
Dirty or corroded cross light
brackets.
Clean or replace as required.

peeling inside lid or
hood.
Grease build-up on inside surfaces. 
lid and hood is porcelain, and will
not peel. The peeling is caused by
hardened grease, which dries into

cleaning will prevent this. See cleaning

Burner output on





Lack of gas.
Supply hose is pinched.


venturi tube.


Check gas level in 
 cylinder.


Clean out venturi tube.

carefully. All gas grill valves must be

is turned on. Turn tank on slowly to





the burner abruptly

sound, followed by a

type sound and grows


grease drippings and build-up.

Burner overheated due to

grill surface covered by griddle or


Leaking gasket surrounding the

burner housing.

least two minutes. Relight burner and


glowing red.



to cool for at least two minutes, then
relight.
Allow burner to cool and inspect

are found, contact your authorized
Napoleon dealer to order a replacement
burner assembly.
Contact your authorized Napoleon

replacement burner assembly.