User Manual
15
www.napoleon.com
N415-0562-AU JUN 17.20
Troubleshoong
Problem Possible Causes Soluon
when valve turned to
high.
For
Gas
For natural gas - undersized supply
line.
For both gases - improper
carefully. All gas grill valves must be
is turned on. Turn tank on slowly to
high for 10 to 15 minutes.
uneven heat.
Sear plates installed incorrectly.
Excessive grease and ash build on
sear plates and in drip pan.
Ensure sear plates are installed with the
holes towards the front and the slots on
high for 10 to 15 minutes.
Clean sear plates and drip pan regularly.
Do not line pan with aluminum foil.
Burners burn with
accompanied by the
smell of gas.
Thoroughly clean burner by removing.
burner, accompanied
by the smell of gas, and
Rear and Side burners
will not light with the
igniter, but will light
with a match.
incorrectly.
Loose electrode wire or switch
terminal wires.
Replace with premium heavy duty
pushed onto the terminal on the back
of the igniter. Check that the lead wires
problem.
Main burner will not
light with the igniter,
but will light with a
match.
brush.