INSTALLER: THESE INSTRUCTIONS MUST BE CONVEYED TO AND REMAIN WITH THE HOMEOWNER. CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS, CSA C2.22 No46 / UL1278 CSA STANDARD. INSTALLATION AND OPERATION INSTRUCTIONS FOR ELECTRIC FIREPLACE HEATER MODEL EF38H WARNING: IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
TABLE of CONTENTS PG 2-4 INTRODUCTION Warranty Important Instructions Locating Your Fireplace 5-6 ELECTRICAL CONNECTION 10 REPLACEMENTS Ordering Replacement Parts Replacement Parts Accessories OPERATION Remote Control Manual Controls Maintenance 6-8 9 FINISHING 11 TROUBLE SHOOTING GUIDE 12 SERVICE HISTORY Mantel Installation Clearance to Combustibles Framing and Finishing Hearth Cold Climate Installation Log Installation Glass Replacement Trim Installation Louvres PLEASE MANUAL FOR FORFUTURE
NAPOLEON electric fireplaces are manufactured under the strict Standard of the world recognized ISO 9001:2000 Quality Assurance Certificate. NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who take great pride in their work. Once assembled the complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receive the quality product that you expect from NAPOLEON.
IMPORTANT INSTRUCTIONS LOCATING YOUR ELECTRIC FIREPLACE 1. READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. THIS APPLIANCE IS HOT WHEN USED. Your new fireplace may be installed into an existing masonary or zero clearance fireplace. It may also be installed using a prefabricated cabinet available from your dealer or may be built into a wall. For the best effect, install the fireplace out of direct sunlight. 2. To avoid burns, DO NOT let bare skin touch hot surfaces.
OPERATION This fireplace is supplied with a infrared remote control. This remote control operates with an arc of 50º and has to be pointed at the infrared eye for it to work. (See fig. 1) REMOTE CONTROL INITIALIZATION This procedure is required every time the power is turned off, or lost to the unit. 1. Turn on the power button of the hand held remote control. If there is no beep, access the front control panel. 2. To access the control panel, open the louvres with the louvre tabs. 3.
FINISHING MANTEL Depending on the width of the mantel, it may be installed higher or lower from the top of the louvre opening. See drawing and chart below for proper installation height of your combustible mantel piece. Non-combustible mantels may be installed at any height above the appliance opening. When using paint or lacquer to finish the mantel, such paint or lacquer must be heat resistant to prevent discolouration. 1. Choose fireplace location. 2. Place fireplace in position. 3.
HEARTH A hearth is NOT necessary but is recommended for aesthetic pur poses purposes poses.. #2 The finished height of the hearth must be accounted for when framing in the fireplace to ensure that there is 3/8" air space under the ffir ir eplace ire place.. #1 COLD CLIMATE INSTALLATION WARNING: It is MAND ATOR Y to ha ve an insula ted w all beMANDA ORY hav insulated wall hind the fireplace, when the fireplace is being installed on an outside w all or c hase wall chase hase.. LOG INSTALLATION D 3.
TRIM INSTALLATION NOTE: Bending the tabs may be required in order to achieve correct alignment with the slots, as shown. 1. Insert the top clips on the back of the trim into the slots in the top of the viewing area on the appliance, as shown. 2. The lower clips, located underneath the viewing area of the appliance, fit over the slots on the bottom window ledge of the trim, as shown. The trim is secure when you hear the bottom clips click into place.
ELECTRICAL CONNECTION This fireplace requires a 15 amp, 120 volt and 60 hz circuit that is grounded to the electrical socket. The fireplace should be on its own circuit. If there are other appliances on the same circuit, this may cause the circuit breaker or fuse to blow when the fireplace heater is in operation. ELECTRICAL DIAGRAM LEGEND The unit comes with a 6' electrical cord, exiting the top right side. Plan your installation to avoid the use of an extension cord.
REPLACEMENTS Contact your dealer for questions concerning prices and availability of replacement parts. Normally all parts can be ordered through your Napoleon dealer or distributor. When ordering replacement parts always give the following information: 1. 2. 3. 4. 5. FOR WARRANTY REPL ACEMENT PAR TS, A PHO TOCOPY OF REPLA ARTS PHOT THE ORIGINAL INVOICE WILL BE REQUIRED TO HONOUR THE CLAIM. * IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR FURTHER INFORMATION, CONTACT YOUR NAPOLEON DEALER.
TROUBLE SHOOTING GUIDE SYMPTOM PROBLEM No Flame Light but - Light bulbs have burned out. everything else is - Light could be loose. working properly. TEST SOLUTION - Remove access panel and change light bulbs. - Remove access panel and tighten light bulb. Flame light, but no movement in the flame - Flame generator motor has burned out. - Flame generator has come loose. - Consult your local dealer.
Date Dealer Name Service Technician Name Service Performed This fireplace must be serviced annually depending on usage. Wolf Steel Fireplace Service History Special Concerns 12 W415-0330 / B / 03.25.
