Manual

17
EN
www.napoleon.com
N415-0524 SEP 25.20
  
Burner output on
“high” seng is
too low. (Rumbling
noise and uering
blue ame at
burner surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orice.
Spider webs or other maer in venturi
tube.
Propane regulator in “low ow” state.
Check gas level in propane cylinder.
Reposion supply hose as necessary.
Clean burner orice.
Clean out venturi tube.
Ensure lighng procedure is followed
carefully. All gas grill valves must be in the
o posion when the tank valve is turned
on. Turn tank on slowly to allow pressure to
equalize. See lighng instrucons.
Infrared burner (if
equipped) ashes
back (during
operaon the
burner abruptly
makes a loud
“whoosh” sound,
followed by a
connuous blow-
torch type sound
and grows dim.)
Ceramic les overloaded with grease
drippings and build-up. Ports are
clogged.
Burner overheated due to inadequate
venlaon (too much grill surface
covered by griddle or pan.)
Cracked ceramic le.
Leaking gasket surrounding the ceramic
le, or a weld failure in the burner
housing.
Turn burner o and allow to cool for at least
two minutes. Relight burner and burn on
high for at least ve minutes or unl the
ceramic les are evenly glowing red.
Ensure that no more than 75% of the grill
surface is covered by objects or accessories.
Turn burner o and allow to cool for at least
two minutes, then relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact
your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer
for instrucons on ordering a replacement
burner assembly.
Illuminaon and
Side/Rear burner
Ignion do not
work
Electric power is out
The grill is not receiving electric power
Check and replace the baeries in the baery
box if it ran out
Ensure the grill is connected between the
baery box and the control panel connector
Ignitor works
but the knob
blue lights don’t
illuminate when
turn on the light
switch and the
knob red lights also
don’t illuminate
when turn on the
gas burners
The knob lights wire connector
disconnected from the main wire
connector
The light switch doesn’t work properly
The wire harness doesn’t work properly
Connect the knob light wire connector to the
main wire connector inside of the control
panel
Replace the light switch
Replace the wire harness of the control panel
Illuminaons of the
knob and switch
work ne but side/
rear burner ignion
does not work
The ignitor switch doesn’t work properly
The ignitor block doesn’t work properly
Replace the ignitor switch if the switch light
illuminates when you turn the light switch on
Check the switch connecon inside the
control panel if there’s no illuminaon on the
switch when you turn it on
Replace the ignitor block if the ignitor switch
illuminates and sparking noise can’t be heard
Illuminaon and
Side/Rear burner
Ignion work ne
but I can’t ignite
the side or rear
burner even when
sparking noise
occurs
The gap between electrodes is too big or
too small
Adjust the gap between two prongs of the
side burner electrode when the side burner
doesn’t ignite
Adjust the gap between the electrode and
the rear burner when the rear burner doesn’t
ignite
The knob and
switch lights
blink eight mes
with 0.5 seconds
intervals and then
turn o.
The baeries are low Replace the baeries