Manual

16
EN
www.napoleon.com
N415-0524 SEP 25.20



: Clean casngs periodically with warm soapy water. Aluminum will not rust, but high
temperatures and weathering can cause oxidaon to occur on aluminum surfaces. This appears as white
spots on the casngs. To renish these areas, clean rst and sand lightly with ne sandpaper. Wipe the
surface to remove any residue and paint with high temperature barbecue paint. Protect surrounding areas
from over- spray. Follow the manufacture’s direcons for curing.
!

  
Low heat / Low
ame when valve
turned to high.
For propane - improper lighng
procedure.
For natural gas - undersized supply line.
For both gases - improper preheang.
Ensure lighng procedure is followed
carefully. All gas grill valves must be in the
o posion when the tank valve is turned
on. Turn tank on slowly to allow pressure to
equalize. See lighng instrucons.
Pipe must be sized according to installaon
code.
Preheat grill with both main burners on high
for 10 to 15 minutes.
Excessive are-
ups/uneven heat.
Sear plates installed incorrectly.
Improper preheang.
Excessive grease and ash build on sear
plates and in drip pan.
Ensure sear plates are installed with the
holes towards the front and the slots on the
boom. See assembly instrucons.
Preheat grill with both main burners on high
for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do
not line pan with aluminum foil. Refer to
cleaning instrucons.
Burners burn with
yellow ame,
accompanied by
the smell of gas.
Possible spider web or other debris, or
improper air shuer adjustment.
Thoroughly clean burner by removing. See
general maintenance instrucons. Open air
shuer slightly according to combuson air
adjustment instrucons. (This must be done
by a qualied gas installer.)
Flames li away
from burner,
accompanied
by the smell of
gas, and possibly
dicules in
lighng.
Improper air shuer adjustment. Close air shuer slightly according to
combuson air adjustment instrucons. (This
must be done by a qualied gas installer.)
Rear and Side
burners will not
light with the
igniter, but will
light with a match.
Dead baery / or installed incorrectly.
Loose electrode wire or switch terminal
wires.
Liing ames on burner.
Replace with premium heavy duty baery.
Check that electrode wire is rmly pushed
onto the terminal on the back of the igniter.
Check that the lead wires from the module
to the ignion switch (if equipped) are rmly
pushed onto their respecve terminals.
Close air shuer slightly - see previous
problem.
Main burner will
not light with the
igniter, but will
light with a match.
Jet-re outlet is dirty or clogged. Clean jet-re outlet with a so bristle brush.
Humming
regulator.
Normal occurrence on hot days. This is not a defect. It is caused by internal
vibraons in the regulator and does not aect
the performance or safety of the gas grill.
Humming regulators will not be replaced.
Burners will not
cross light each
other.
Dirty or corroded cross light brackets. Clean or replace as required.
“Paint” appears to
be peeling inside
lid or hood.
Grease build-up on inside surfaces. This is not a defect. The nish on the lid
and hood is porcelain, and will not peel.
The peeling is caused by hardened grease,
which dries into paint-like shards, that ake
o. Regular cleaning will prevent this. See
cleaning instrucons.