Manual
12
EN
www.napoleon.com
N415-0522 SEP 25.20
Troubleshoong
Problem Possible Causes Soluon
when valve turned to high.
For natural gas - undersized supply line.
when the tank valve is turned on. Turn tank
on slowly to allow pressure to equalize. See
code.
Preheat grill with both main burners on high
for 10 to 15 minutes.
uneven heat.
Sear plates installed incorrectly.
Excessive grease and ash build on sear
plates and in drip pan.
Ensure sear plates are installed with the holes
Preheat grill with both main burners on high
for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do
not line pan with aluminum foil. Refer to
Burners burn with yellow
the smell of gas.
Possible spider web or other debris, or
Thoroughly clean burner by removing. See
burner, accompanied
by the smell of gas, and
Rear and Side burners will
not light with the igniter,
but will light with a match.
Loose electrode wire or switch terminal
wires.
onto the terminal on the back of the igniter.
Check that the lead wires from the module
problem.
Main burner will not light
with the igniter, but will
light with a match.
Normal occurrence on hot days.
the performance or safety of the gas grill.
Burners will not cross light
each other.
Dirty or corroded cross light brackets. Clean or replace as required.