Full Product Manual

I can’t see my Aurora in the App for setup:
1. If the Wi status indicator is lit:
a. Make sure your mobile device wi is on.
b. Try moving your mobile device closer to your Aurora. The App connects directly to the
Aurora in order to setup wi.
c. Try turning your mobile device wi o and back on
2. If the Wi status indicator is not lit, your Aurora is already on a wi network.
a. Make sure your mobile device is on the same network
b. Try turning your mobile device wi o and back on.
3. If the Wi status indicator is ashing:
a. See Wi troubleshooting section for more details.
Resetting the Aurora
1. Resetting Wi settings. This will allow you to connect your Aurora to a new network.
▪ While the software is running (after 1-2 minute bootup sequence) press the Toggle
and Power buttons together and hold for 5 seconds. The wi status LED will light up.
Once the LED lights up, release the buttons.
2. Soft Reset. This will reset wi and all pairing information, although will keep your saved
animations.
▪ While the software is running (after 1-2 minute bootup sequence) press the Toggle and
Power buttons together and hold for 15 seconds. The wi status LED will light up after 5
seconds and start ashing after 15 seconds.
3. Hard Reset. This will reset your Aurora to factory settings, deleting wi settings, pairing
information, and saved animations. Factory animations will be restored.
▪ Disconnect power to the Aurora. Then hold the Toggle and Power buttons together and
reconnect the power without releasing the buttons. After about 7 seconds, the wi
status LED will start to ash rapidly. Once the ashing begins, you can release the buttons.
You must then wait 3 minutes for the Aurora to reset itself to factory defaults and boot up.
My beautiful Aurora masterpiece with 50 panels is not functioning correctly:
We are afraid that only 30 panels are supported by a single controller and power supply. If you are
inspired to go big, you will need to have separate controllers and power supplies each handling at
most 30 panels. You can pair more than one Aurora system with your smartphone.
Check out helpdesk.nanoleaf.me for further troubleshooting and hardware reset instructions.