User's Guide

ZA-4000 User’s Manual
Chapter 6 Troubleshooting
FAQ
Q 1. How to know the MAC address of the Access Point?
• The MAC address is written in a label which is in the bottom of Access Point.
Figure 34MAC Address
• From the General page of WEB configuration, you also can get the MAC address of
device.
Q 2. Why STA can not build connection after setting?
• Check the “SSID” or “ESSID” whether is same.
• Check the “Data Encryption” and “Key” whether is same.
• Check the “Wireless Space” whether is real space. The Wireless Space should be the
distance between AP and the farthest CPE.
Q 3. How to calculate the academic signal strengthens?
Local receive signal strengthens (dBm)= remote AP Tx Power -Cable1 Loss+ Antenna1 Gain
-Path Loss + Antenna2 Gain-Cable2 Loss
Diagram 6RF Path Loss
M(Meter)
5GHz（dBm）
1 46
2 52
5 60
7 63
- 42 -