User Manual
Table Of Contents
- mySugr Bolus Calculator User Manual
- Version: 3.0.21_Android - 2022-02-25
- Indications for use
- Contraindications
- Warnings
- The mySugr Bolus Calculator does not replace professional medical advice
- The mySugr Bolus Calculator depends on you inputting the correct data
- The mySugr Bolus Calculator is more accurate when used with current blood glucose
- The mySugr Bolus Calculator cannot assess specific circumstances
- Recommended updates
- Smartphone security and maintenance
- The mySugr Bolus Calculator is for personal use only
- Installation
- Calculation
- Deactivation
- Data Security
- Troubleshooting and support
- Manufacturer
- Country information
77 Data SecurityData Security
Your data is safe with us—this is very important to us (we’re
users of mySugr too). The mySugr Bolus Calculator is a
registered medical device (Medical Device Regulation (EU)
2017/745) and carries the CE mark. As such, it is required to
meet the highest data security and reliability standards.
For more information, please refer to our privacy notice
within our Terms and Conditions.
88 Troubleshooting and supportTroubleshooting and support
88..11 TroubleshootingTroubleshooting
We care about you. That’s why we have people with diabetes
to take care of your questions, worries and concerns.
For quick troubleshooting, visit our
FAQs page
88..22 SupportSupport
If you have questions about mySugr, need help with the
mySugr Bolus Calculator or the mySugr Logbook, or have
noticed a mistake or problem, please contact us
immediately at support@mysugr.com.
You can also call us on:
+1 (855) 337-7847 (US toll-free)
+44 800-011-9897 (UK toll-free)
+43 720 884555 (Austria)
+49 511 874 26938 (Germany)
In the event of any serious incidents occurring in relation to
usage of this medical device, please contact mySugr
customer support and your local competent authority.
99 ManufacturerManufacturer
mySugr GmbH
15