User Manual
Table Of Contents
- mySugr Pump Control User Manual
- Version: 1.0.11_Android - 2021-11-29
- Indications for Use
- Contraindications
- Warnings
- Installation
- Connecting and disconnecting your pump
- My pump widget
- My pump home screen
- Delivering a bolus
- Importing data from your pump
- Error and warning messages
- Deinstallation
- Data Security
- Troubleshooting and support
- Supported insulin pumps
- Manufacturer
The calculated bolus can’t be delivered because yourThe calculated bolus can’t be delivered because your
blood sugar was measured too long agoblood sugar was measured too long ago
The calculated bolus can only be delivered within 15 minutes
after you measured your blood sugar. Please measure your
blood sugar again. We know that always pricking yourself is
really not fun, but let’s do it once more.
→ Measure blood sugar / Cancel bolus
Error when delivering the bolusError when delivering the bolus
Check your pump to see if the bolus was delivered. If not,
try to deliver the bolus again with the app and follow the
progress there.
Still importing pump data...Still importing pump data...
You can deliver your first bolus as soon as all pump data has
been imported. This can take a while. Try again in a few
minutes. → Got it
The bolus can't be delivered because you didn’t handleThe bolus can't be delivered because you didn’t handle
an issue in timean issue in time
The bolus delivery was not started because you didn’t react
to a previously shown warning or error message within 15
minutes. Try again and make sure your bolus is delivered. →
Try again / Cancel
1010..33 When cancelling a bolusWhen cancelling a bolus
The bolus can’t be cancelled because your pump can’tThe bolus can’t be cancelled because your pump can’t
be reachedbe reached
Cancel the bolus with your pump.
→ Got it
The bolus has already been cancelled because yourThe bolus has already been cancelled because your
pump was stoppedpump was stopped
The bolus was already cancelled automatically when your
pump was stopped and can no longer be cancelled on your
phone.
→ Got it
The bolus cancellation can’t be verifiedThe bolus cancellation can’t be verified
To see if the bolus was cancelled correctly, check your
pump.
→ Got it
The bolus amount already delivered can’t be displayedThe bolus amount already delivered can’t be displayed
because your pump can’t be reachedbecause your pump can’t be reached
The bolus was cancelled successfully. However, we don’t
know how much was delivered before the cancellation,
because we can’t reach your pump. To see how much was
delivered, check your pump.
→ Got it
Error when cancelling the bolusError when cancelling the bolus
Cancel the bolus with your pump.
1010..44 When communicating with the pumpWhen communicating with the pump
The pump can't be reached because your phone'sThe pump can't be reached because your phone's
8