User Manual
Table Of Contents
- mySugr Pump Control User Manual
- Version: 1.0.11_Android - 2021-11-29
- Indications for Use
- Contraindications
- Warnings
- Installation
- Connecting and disconnecting your pump
- My pump widget
- My pump home screen
- Delivering a bolus
- Importing data from your pump
- Error and warning messages
- Deinstallation
- Data Security
- Troubleshooting and support
- Supported insulin pumps
- Manufacturer
Connection errorConnection error
Oh no! Pairing with your device failed. Please try again or
contact support.
→ Contact support / Try again
Bolus authorization failedBolus authorization failed
Try again and complete the bolus authorization successfully.
1010..22 When delivering a bolusWhen delivering a bolus
The bolus can’t be delivered because it’s outside ofThe bolus can’t be delivered because it’s outside of
the possible rangethe possible range
Change the bolus amount so that it’s above the minimum
amount of 0.05 U and below the maximum amount set on
your pump.
→ Change bolus amount / Cancel
The bolus can't be delivered because your pump can’tThe bolus can't be delivered because your pump can’t
be reachedbe reached
We have tried our best, but still couldn’t reach your pump.
Make sure that your pump is nearby, Bluetooth is activated
and that its display is turned o.
→ Try again / Cancel
The bolus can't be delivered because your pump isThe bolus can't be delivered because your pump is
stoppedstopped
To deliver the bolus, start your pump and try again.
→ Try again / Cancel
The bolus can’t be delivered because another bolus isThe bolus can’t be delivered because another bolus is
runningrunning
Only a certain combination of boluses can run at the same
time. Wait for one of the boluses to finish, and try again.
→ Try again / Cancel
The bolus can't be deliveredThe bolus can't be delivered
Oh no, something went wrong. To find out more, check your
pump.
→ Got it
The bolus delivery can’t be verifiedThe bolus delivery can’t be verified
To see if the bolus was delivered correctly, check your
pump.
→ Got it
A bolus was already delivered a few minutes agoA bolus was already delivered a few minutes ago
A bolus of 5 U was delivered at 16:17. Are you sure that you
want to deliver another bolus of 4 U.
→ Yes, deliver bolus now / Cancel bolus
The bolus can’t be delivered because theThe bolus can’t be delivered because the
recommendation is not correct anymorerecommendation is not correct anymore
We just now connected to your pump and found out that
there was a recent bolus that was not considered in the
recommendation. To stay safe, recalculate your bolus.
→ Recalculate bolus / Cancel bolus
The calculated bolus can’t be delivered because yourThe calculated bolus can’t be delivered because your
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