User Manual

Once imported, the bolus entry can neither be edited nor
deleted.
1010 Error and warning messagesError and warning messages
The values in the following messages are only examples. You
will see dierent numbers in your message, depending on
your personal data.
1010..11 During connectingDuring connecting
Oh no, another device is controlling your pumpOh no, another device is controlling your pump
On your pump select: Settings ‣ Communication ‣ Remove
device Remove other controlling devices and try again
→ Try again
Connection lost during pairingConnection lost during pairing
Maybe the battery is weak, or your pump is too far away.
Please move the pump closer and try connecting it again.
→ Try again
Location services are disabledLocation services are disabled
You need to enable location services to find your device.
Once your device is paired, you can disable them again.
→ Enable Location Services
Bluetooth is disabledBluetooth is disabled
It seems that Bluetooth got disabled while pairing. You need
to have Bluetooth enabled to connect your device.
→ Enable Bluetooth
Oh no, you connected your pump outside the mySugrOh no, you connected your pump outside the mySugr
appapp
On your phone: please unpair your pump in the Bluetooth
settings. On your pump: go to “Settings”, then
“Communication” and remove your phone. Once you are
ready, please try again.
→ Try again
Oh no, we can't pair to this pumpOh no, we can't pair to this pump
Unfortunately, this version of the pump doesn't work with
the mySugr app. We would advise to get a newer version.
→ Contact support / Return to Connections
Oh no, the verification code is wrongOh no, the verification code is wrong
Are you sure that you are pairing your own pump? Please try
again and double-check the code.
→ Try again
Connection errorConnection error
6