Installation guide

DAC960 Problem Report

This DPR form has been included with your Mylex product as a convenience to both you and our Technical

Services Department. If filled out completely, this will greatly assist Mylex personnel in quickly resolving

any technical problems or questions you may have. Use the Mylex fax number (510) 745-7715 to transmit

this form to the Technical Services Department, or mail to Mylex Corporation, Technical Services Department,

34551 Ardenwood Blvd., Fremont, CA 94555-3607

772014-DAC

Customer Identification DAC960 Identification

Name:______________________ Date: ___________ Purchase Date:______

Company:___________________ Model _______________________________

Address: ____________________ Invoice Number:_______________________

___________________________ Serial Number: ________________________

___________________________ # Chnls:_________ Cache: ________

Country: ____________________ Firmware Ver:____ BIOS Ver: _____

Make/Model/Size/Type of

Phone Number: ______________ Drives: ______________________________

Fax Number: ________________ Disk: ________________________________

Non-Disk: ____________________________

System Information

Motherboard: ____________ CPU Speed:________________ BIOS Ver: ____________

Video Adapter: ___________ Network Card: _____________ MB Memory: _________

Operating Sys: ___________ Other Disk Ctrl: ____________ Other Cards: __________

Pack Configuration System Drive Configuration

Indicate in matrix below 1, 2... for member of pack 1,

pack 2... respectively. Indicate S, T, C, or O for

Standby, Tape, CDROM and other drives.

System

Drive

Size RAID

Level

Write

Back/

Thru

Channel SCSI ID

0123456 1

Problem Description

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