User manual
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29.UNPAIR, RESET, UPDATE & DELETE
I UNPAIR
If you want to pair your ZeNeo+ with another smartphone, pair another MyKronoz device,
give it to another person or return it, go to the MyKronoz App > Settings menu > Click on
Paired watches > Click on Unpair.
For iOS users, make sure to forget the device from the Bluetooth
®
settings of your phone.
I UPDATE
Make sure to update your ZeNeo+ to get the latest improvements and device updates.
When a new update is available, a notification appears in the MyKronoz App and the
paired watches section. After starting an update, a progress bar appears in the MyKronoz
App as well as an Upgrading message on ZeNeo+ until the update is fully complete.
To avoid any issue, make sure to keep your tracker and smartphone close to each other
during the process.
I RESET
Hard reset from the mobile app
To reset your device from the MyKronoz App > Click on the Settings menu > Select Paired
Watches > Click on Reset
Hard reset from the watch
To reset your watch directly from the device > Go to the Settings menu > Click on System
> Select Reset
This procedure will erase all content, data and settings on your watch and set your watch
back to the setup mode.
I DELETE
To erase a device from your list of paired watches, go to the MyKronoz App > Click on the
Settings menu > Click on Paired Watches > Click on Delete.
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