User manual

Troubleshooting

Problem:

Do MyEssentials products support WPA?

Solution:

Note: To use WPA security, all your clients must be upgraded to drivers

and software that support it. At the time of this publication, a security

patch download is available, for free, from Microsoft. This patch works

only with the Windows XP operating system.

Download the patch here:

http://www.microsoft.com/downloads/details.

aspx?FamilyID=009d8425-ce2b-47a4-abec-274845dc9e91&displaylang=en

Other operating systems are not supported at this time. Microsoft’s patch

only supports devices with WPA-enabled drivers such as MyEssentials

802.11g products.

Download the latest driver at www.MyEssentialssupport.com for the

following products:

ME1000-USB, ME1002-NB, ME1004-R

Problem:

I am having difficulty setting up Wi-Fi Protected Access (WPA) security

on a Wireless Router from MyEssentials for a home network.

Solution:

From the “Security Mode” drop-down menu, select “WPA-PSK

(no server)”.

2. For “Encryption Technique”, select “TKIP” or “AES”. This setting will

have to be identical on the clients that you set up.

3. Enter your pre-shared key. This can be from eight to 63 characters and

can be letters, numbers, symbols, or spaces. This same key must be

used on all of the clients that you set up. For example, your PSK might

be something like: “Smith family network key”.

4. Click “Apply Changes” to finish. You must now set all clients to match

these settings.

Downloaded from www.Manualslib.com manuals search engine